Toplayers in layer panel flip open when opening files, even after closing them when closing the file.
Files with a lot of layers that have sublayers should keep their toplayers 'closed' to keep things orderly and manageable. Now every time I open a file, AI flips most (not all! why?) toplayers open, thereby showing all sublayers, making the layer panel a superlong list and cluttering view. I always have to start by manually closing them all again. rinse and repeat after closing the file.... There seems to be no structure as to which toplayers get flipped open and which stay closed, so it is not a pref setting it seems.
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Mohit Agarwal | Lead Software Engineer – Illustrator
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Derek Robinson commented
I have the same problem, really irritating when you have a file with a large amount of layers and every time you open you have to close them all again - PLEASE FIX.
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Pepijn Godefroy commented
how should I join a connect session?
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Pepijn Godefroy commented
sure.