some objects wont print
I am running illustrator CC 2018 on windows 8.1
When I print certain files certain objects will not print. I have attached an example of the result. When I print black and white it works. Another person in our company with the same update and similar computer is able to print with no problem. I was printing the same file fine before I updated to the 2018 version two days ago.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Christine Connors commented
It is not only this file, its almost everything I try to print now. I have to open up everything in Acrobat to print it. It is not the drivers, we have tried re-installing them and it did not work. How do I attach the screen shot? I don't see a link to attach files...
Sarah Khan (Illustrator team) commented
Can you please attach screenshot of .ai file as its not clear as to what are the objects that have not been printed.