some objects wont print
I am running illustrator CC 2018 on windows 8.1
When I print certain files certain objects will not print. I have attached an example of the result. When I print black and white it works. Another person in our company with the same update and similar computer is able to print with no problem. I was printing the same file fine before I updated to the 2018 version two days ago.
Christine Connors
shared this idea
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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Christine Connors
commented
It is not only this file, its almost everything I try to print now. I have to open up everything in Acrobat to print it. It is not the drivers, we have tried re-installing them and it did not work. How do I attach the screen shot? I don't see a link to attach files...
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Sarah Khan (Illustrator team)
commented
Hi Christine,
Can you please attach screenshot of .ai file as its not clear as to what are the objects that have not been printed.