Illustrator CC 18 freezing on macOS High Sierra
Ever since upgrading to 2018 Illustrator, it frequently freezes my entire screen after performing simple actions such as moving or rotating objects. Have had to hard-reboot my MacBook Pro 2016 (Touch Bar version) several times which is obviously not good for the system. This is not an issue with any of the other Adobe CC apps I have installed, Photoshop/InDesign/Premiere Pro etc. all work perfectly fine. Please resolve this ASAP - I rely on Illustrator for my work.
Emma
shared this idea
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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aidan
commented
Same issue aswell, Macbook Pro T-Bar 2016 (High Sierra 10.13.4) Crashes and freezes frequently.
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Bence Gyorgy
commented
Same issue. The app is not usable. Even simple things like moving objects around will lead to a crash. Only hard reboot helps. Is there something happening on fixing this?
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Flávio Carlucci commented
This is a generic issue, everyone is having the same problem. The 2018 app is ****.
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Anonymous
commented
Same here
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Anonymous
commented
Same here
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Anonymous
commented
Same to me, Macbook Pro Touch Bar (High Sierra) crashes frequently (at least twice an hour) while using Adobe Illustrator CC 2018. Also rendering issues (jagged paths). It's a nightmare.
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Anonymous
commented
Same issue.
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Michael Kuzyk
commented
It too have this same issue. I've even performed a completely fresh reinstall of MacOS 10.13.2 and Illustrator. Still randomly locks my machine up. Losing work and patience.
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Richa
commented
I am facing the same issue on the same system.