The interface doesn't appear
When I open Ai, the interface never load(1). If I pass the cursor over the top, that bottons appear(2). And, if I select a new color of interface appear the rest(3), but if I press "Ok", that disappears.
Intel Core i3-5005U CPU @ 2.00 GHz
4Gb ram
64bits system
Anonymous
shared this idea
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Gilles Dumont
commented
Exactly the same ! Very slow and unusable! Since the last update illustrator does not work properly anymore. The objects stick to the mouse pointer, the défilment will not stop, I must insist 3 or 4 times to select a new tool, etc. I uninstalled and reinstalled without improvement. Do something quickly please !!!
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David Cochran
commented
Absolutely accurate. The AI interface is garbage. It is fine for only those who have gone through the long and painful learning curve. For new users it is a nightmare. A good business decision would be to significantly improve it. However, that doesn’t appear to be happening. Right Mr. Chaturvedi.
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Valentin
commented
Same here, is a brand new system with all drivers updated, last Illustrator updated thru CreativeCloud app....Any ideas?
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Valentin
commented
Same here, is a brand new system with all drivers updated, last Illustrator updated thru CreativeCloud app....Any ideas?
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Janith Lekamwasam
commented
I have the same issue. I tried uninstalling the app and reinstalling it. Updated my drivers. reset my preferences.
Nothing have worked. Any ideas?Windows 10 x64
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Christopher T. Calhoun
commented
Illustrator Unusable, Interface Broken