Vector shapes show as black
When opening an .ai file on one particular PC in our workplace (a file that was created on a different PC) most of the vector shapes show as black-filled shapes.
We have multiple copies of Illustrator (all version 22.0.1 (64-bit) in our workplace and on every other PC the artwork displays properly (with no black shapes).
Turning on 'Overprint Preview' on the troublesome PC fixed the issue.
On every other PC turning this option on or off has no effect.
If we create a new file in Illustrator on this troublesome PC then we don't experience any problems?
I have attached two screen grabs (one from the troublesome PC and one from a different PC) which show the issue.
This one particular PC had a Windows 10 update just yesterday (26 Feb 2018).
Kevin Hall
shared this idea
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Thanks
Anish Kumar
Illustrator Team
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Sarah Khan (Illustrator team)
commented
Hi Kevin,
Are you on AMD GPU card? We had a driver issue with AMD cards which can now be resolved by updating the drivers.
Thanks,
Sarah