Escape Key and Arrows Not Working With Illustrator 2019
Several keys are not working as intended. The arrow keys do not work at all. The escape key also does not work in certain situations. When creating text, the escape key no longer works to exit out of editing the text.
Hi everyone,
The issue seems to be fixed for all users. So please let us know if anyone else is still facing it, otherwise we can close the issue.
Regards
Anjali
Adobe Illustrator
-
Anonymous commented
Arrow keys not working
-
Anonymous commented
Quitting and relaunching 23.0.1 brought the arrow keys back to life after they quit working for no apparent reason.
-
bob commented
******** doesnt work. no arrow keys just like the rest of the poor sons of *******. Adobe blows little kids.
-
Anonymous commented
Same issue here. It worked fine for a couple hours, then suddenly stopped working.
-
Anonymous commented
I'm having the same issue. I don't have time for this. Is there a workaround.
-
Rocco commented
Same here! There are not updates yet?
-
lucius schoenbaum commented
same here, arrow keys and escape key are not working.
-
Anonymous commented
same here - Arrow keys not working. Can't nudge elements. No movement at all!
where is the answer to fix this? Lots of comments but no help for Adobe.
-
Tiffani commented
I'm having the same problem. Does anyone know how to fix it?
-
Gilder commented
This new version is killing me. If your goal was to improve efficiency, you failed. I feel like I'm running a marathon with a cinder block tied to my leg. Why would the factory setting for nudge be set at a ridiculously imperceptible number?? Why do some menus not show up when they should? (like the drop shadow attributes from the appearance menu which blinked briefly and just went away). When I attempt to rotate an object (I type R for the rotate tool then hit the enter key) why is the rotation degree cell not hi lighted and ready for me to type? Why do I now have to click on it first or hit tab 5 times to cycle through the cells? The list goes on as I continue to uncover other strange issues here and there...
-
Anonymous commented
Also experiencing sporadically this issue, extremely annoying and random...
-
Anonymous commented
Adobe - amateur hour 101
-
Anonymous commented
Same here. Arrow keys won't move anything. Changed the increments in preferences.
STILL NOT WORKING. -
Anonymous commented
I had the same problem. I restart my computer several times, but no luck. It's frustrating not to be able to use them when you're working on a project
-
Thomas commented
I had a similar problem. the arrow keys stopped working (nudge). I changed the increment, but no effect. Had to close the program and restart it.
-
Anonymous commented
Illustrator build 23.0.1 on Mac here, arrow keys do nothing. I already restarted illustrator and reset the increment in the prefs.
-
Adrian commented
Same problem here. Arrow keys not work.
-
Anonymous commented
Illustrator would not open my files correctly and was telling me my Vector plug-in could not be found and to update the program. So after basically being forced to update now the Up, Down, Left, and Right arrow keys do not work. This issue is very frustrating especially when im encountering problems when i didnt even want to update in the first place.
-
kbk commented
I was still having this problem, even with the most recent update, but Filippo Andriollo solved it! Keyboard increments for me were set to 0.000002". A quick but frustrating fix.
Thanks!
-
Filippo Andriollo commented
I think I've solved!
Go to "Edit > Preferences > General" and try to change the "Keyboard increment" (first parameter). Mine was set to 0,0001 px and this value makes it not working with the arrows and the shift key.