Toolbar panel won't stay long & skinny when docked
The toolbar panel on the left, when docked to the left side of the screen, will not stay long & skinny (after pressing the double arrow) when I close and reopen Illustrator. It always goes back to short & fat. If I undock it, Illustrator remembers the orientation just fine. This happens even when I save a new workspace.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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I think I know what happens.
When you try to restore the window from its maximized state — does the window have enough height to have the tall and skinny version of the toolbar to fit in it?