old versions of files are opening with gradients as solid black
On newest version of AI, old files are opening with gradients as solid black
Michael Button shared this idea
Request to Contact Support · Ashutosh Chaturvedi responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.