Can't finish previewing. Could not complete the requested operation.
I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
-
Screenshot_1.png 12 KB -
Captura%20de%20pantalla%202025-09-22%20a%20las%2011.58.03.png 43 KB -
Captura%20de%20pantalla%202025-09-22%20a%20las%2011.58.08.png 421 KB -
Screen Shot 2023-09-14 at 3.24.28 AM.png 613 KB -
Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
-
Anonymous
commented
@Ashutosh Chaturvedi (Sr. Quality Engineering Manager, Adobe Illustrator)
AGREED with comments below. At this point I have stopped updating all Adobe apps as they continue to introduce new bugs and extremely bloated features. Please fix this issue!
-
Paulo
commented
Updated to 23.0.2 and illustrator continues to crash, Adobe should be thinking in reward somehow this issue causes a lot of waste of time.
-
Lé Gill
commented
@Ashutosh Chaturvedi (Sr. Quality Engineering Manager, Adobe Illustrator)
Adobe's new team has opened a giant can of worms that they can't possibly ever get it fixed.
All the new updates are much slower, and often fail to perform basic task!
Shame! -
Ryley
commented
I am still having this issue with 23.01
-
Randi
commented
I actually just experienced a crash a few days ago, and mine is fully updated. There was an issue saving the image I was creating; it made my entire system crash. I actually didn't even get a dialogue box. I lost two hours of work (which is on me, I know - I need to be constantly saving), but it was incredibly frustrating to start over when I shouldn't have had to.
I'm using Windows 10 on a Dell Inspiron 15 5000 series, and I'm sure this system has been out for a little while, but I've had this laptop less than 6 months. I know this computer isn't the greatest, but it hasn't been having a problem with Adobe until I downloaded Illustrator from Adobe Cloud.
-
Anonymous
commented
hi
-
Dan
commented
We updated to 23.0.2 as suggested and illustrator continues to crash regularly.
Please advise.
Dan -
Alec Jacobson
commented
Not sure why this is marked as completed. Updating Illustrator did not help...
I might have stumbled on a solution when I ran into a permissions issue updating homebrew. The solution was to issue (on the command line via Terminal.app):
sudo chown -R $USER ~/Library/Caches/
Suddenly Illustrator started working correctly again. Looks like there was a ~/Library/Caches/Adobe folder that this command was also resetting the permissions of, so maybe that accidentally fixed it. Not sure how the permissions got screwed up. Maybe this is apple's fault (probably!).
-
Anonymous
commented
Latest update has left Illustrator completely unusable on my 2016 MBP. Can't even drag a single rectangle on a blank document without my entire system locking up. Something is VERY wrong.
-
Anonymous
commented
i CAN'T SAVE MY DRAWING IN ILLUSTATOR IT STATES NOT ENOUGHT MEMORY
-
Anonymous
commented
Using my brand new 2018 MacBook Pro with 32GB memory, I am getting these freezes frequently with very simple files (using most recent AI).
Why is this marked "resolved"?
-
Brian
commented
The problems with the 2019 version does not exist with the 2018 version. I re-downloaded the 2018 version and got rid of the messed up 2019 version that never worked for me. Only solution that worked for me to be able to use Illustrator.
-
Anonymous
commented
In case you're wondering, this is still a huge problem—I FEEL LIKE I'M TAKING CRAZY PILLS!!
-
Jim
commented
I have the latest version and cannot open a file I created yesterday because of this bug.
"Resolved." I do not think it means what you think it means.
-
Anonymous
commented
Every time I try to open a file I get the error message saying not enough memory, which is absolute BS as I have 32 GB of memory. I tried opening multiple different files and still get the same error message. FIX THIS NOW PLEASE!!!!
-
Anonymous
commented
i think it is time for a class action lawsuit over this
-
Anonymous
commented
I updated and it did not fix the issue. Suddenly can't open most of my illustrator files. Stuck doing nothing at work
-
victor okonkwo
commented
I'm switching back to Corel adobe is really disappointing me y'all are really not serious with maintenance you just keep bringing new versions without proper maintenance I haven't been able to deliver for 2 days now.....
-
Dylan Valentine
commented
Adobe Illustrator 2019 is the worst update I've ever seen in my life. How much money is everyone paying you for this garbage?
-
Anonymous
commented
This issue HAS NOT been fixed. I have updated to the most recent version and still having this problem.
It is absolutely absurd that this persists. It has stalled my progress on projects and has impeded my progress on projects with upcoming deadlines.
FIX THE ISSUES!!!!