Can't finish previewing. Could not complete the requested operation.
I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
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Captura%20de%20pantalla%202025-09-22%20a%20las%2011.58.03.png 43 KB -
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Screen Shot 2023-09-14 at 3.24.28 AM.png 613 KB -
Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
kt
shared this idea
Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.
If you're still seeing it, could you help us with a few details so we can dig in further?
- Are you still facing the issue? (yes / intermittent / no longer)
- Machine configuration — OS and version, GPU, and Illustrator version/build
- Reproduction rate — does it happen every time, or only sometimes?
- A screen recording of the issue as it happens, if you can capture one
- The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)
If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.
Thanks for your patience and for helping us track this down.
Warm regards,
Aishwarya G Gadodia
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Anonymous
commented
I have the same problem! Please fix this ASAP
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Anonymous
commented
Hey ADOBE FIX YOUR ISSUE! It has been WEEKS, I have to have my work crash on me all the time???? What are your priorities?
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Anonymous
commented
not able to update to 23.0.1
manually went to check for updates and came back saying that the software is up to date yet it's will 23.0... -
Anonymous
commented
This update did NOT fix my massive lag when using and editing text boxes.
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Anonymous
commented
Totally not fixed - I'm running the latest update and just lost hours of work. very frustrating
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dave
commented
Adobe when you start caring about code optymization and performance?! Your approach to the customer is ****## up!
CC 2019 on Mbp 2018 work like on 10 year PC! CC 2018 have much better performance.
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Bob
commented
So many issues with this update. Y’all need to get it together.
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Anonymous
commented
hello i have the same problem - i saved my work and closed and the day after i tried to open the al file and - "cant finish previewing " error appeared . its also show me a black areas on my screen.
i have the version 23.0 - i tried even install 2017 version and nothing help.
Urgent help please !!!. I have jobs to submit and two important files do not open up to me( the error).
Please note that there are other work files that open without a problem. - What to do ?????? -
Anonymous
commented
hello i have the same problem - i close my saved my work and closed and the day after i tried to open the al file and - "cant finish previewing " error appeared . its also show me a black areas on my screen.
i have the version 23.0 - i tried even install 2017 version and nothing help.
Urgent help please !!!. I have jobs to submit and two important files do not open up to me( the error).
Please note that there are other work files that open without a problem. - What to do ?????? -
Leon Gao
commented
I have the same problem! Plz fix the big issue!
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Anonymous
commented
On 23.1 and still cannot use AI. Is there a real fix for this? @Todd, did Apple get your iCloud working again?
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Magdy
commented
@AshutoshChatuvedi, I have a problem with Illustrator ver 23.0.1 eating up CPU memory, used older versions , remove and installed but still persists. how can I fix this problem?
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Anonymous
commented
@AshutoshChatuvedi, you have to stop constantly copying and pasting the same non-sense response for something that in no way has been fixed.
I have watched in multiple forums how you keep repeating yourself. PLEASE STOP.
DO SOMETHING PRODUCTIVE.
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Susan
commented
Adobe help us! Same issues here and I’m using the latest software 23.0.1
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Anonymous
commented
Hoping going back to 22 will work...
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Paulo
commented
23.0.1 has the same bug...
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Anonymous
commented
I am on 23.0.1 and I still get this error constantly. I've basically gone to using the 2018 version exclusively because even with only one or two other apps open, I get this error.
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Anonymous
commented
Great! Thank you.
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Sophia
commented
Since upgrading to V23, I am also getting the "There is not enough memory available to process the appearance of an object." warning. I spent 1 1/2 painful hours on Adobe chat support last week and they told me something in my preferences had corrupted the install. They deleted my preferences and it fixed it (temporarily). I have been running a vanilla install since last week when yesterday I got the same error again. I have now uninstalled and reinstalled the app which has fixed my problem again, but for how long??!!
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Todd
commented
SOLVED! New OS Mojave connection with iCloud jams up Adobe Illustrator. Just got off the phone with Adobe support and Manishka solved my problem. You have to un-click "desktop & documents" from your icloud preferences. Furthermore, you can contact Apple to have them reset in order for you to use iCloud with the new Adobe update. Thanks Manishka at Adobe!