Files with extra-long file names aren’t saved on Windows, without a warning
If the file name is too long for Windows 10, no error message is generated but the file is not saved.
Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.
I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work back.
Solution: Please inform the user when the file is not actually saved so the name can be shortened to a legal length.
Dwight DeLong
shared this idea
-
I tried to save a new document using this wonderful name, and was able to load it back just fine... a test folder is buried deep enough to have the full path name be as long as yours (probably). Strange.
A workaround is quite simple indeed, but... a bug is still a bug :)
Sorry for necroposting! -
Regardless, I don't consider it a problem. Just shortening the ridiculously long name is the solution.
-
I found a file that might have been the problem then because I can't open it now in Adobe AI, nor any with a length like it.
Cartoonstickmandrawingconceptualillustrationofsadortiredbusinessmanholdingandshowinghappysmilingtheatermask.Businessconceptofpretenseandinsistedfalseenthusiasm._e23d4a15-e201-4910-b9f7-959aa05a7dd7.aiThe folder would have been C:\Users\...\Desktop\My Documents\...\...\purchased images\Zdenek Sasek\
The longest file name I can open is this one:
Cartoonstickfiguredrawingconceptualillustrationofmanorbusinessmanwithsmallcharacterstandingonhishandandwatchinghimwithmagnifyingglass._800dc6ef-b29c-4b67-a57e-001dc9025fc3.ai -
and sorry for not giving specifics at the time.
-
I had actually forgotten about this. It was when I was buying Adobe Stock, which often produced very long file names, but I haven't done that for quite a while and I forgot what project I was working on when I reported the problem. So no, sorry: I can't give specifics. Many versions have been released since then. As far as I am concerned, consider it not a problem.
-
Dwight, how long do you mean, really? I tried several times, reached 120, had no problems...
Can you reproduce it today? If yes — please tell a bit more. Where do you save it, what is the name, etc.
