Adrian Jean
My feedback
13 results found
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100 votes
An error occurred while saving the comment An error occurred while saving the comment Adrian Jean commentedPROBLEM STILL EXSITS:
Just updated to Illustrator: 27.8.1
Macbook Pro: M1 Max
64GB RAM
Plenty of SSD/HD space.
MacOS 13.4.1An error occurred while saving the comment Adrian Jean commentedSame.
Illustrator crashes almost every time I switch to outline mode, and when it doesn't crash (which is only 10% of the time) , I lose GPU view.Illustrator 27.7
Macbook Pro: M1 Max
64GB RAM
Plenty of SSD/HD space.
MacOS 13.4.1Steps I have taken:
- Reinstalled 27.7 nuking all prefs — seems fine
- Set UI to NOT Scaled
- Set Canvas Colour to: WHITE
- Turned on Grid
- Turned on Outline view — CRASHES!!
- Set Canvas Colour to: "Match Brightness" - Seems fine.Also tested in - Reinstalled 27.4 as well, both after nuking all prefs.
Seems to be related to the GRID being ON, and the Canvas Colour setting to "White".
Adrian Jean supported this idea · -
5 votes
It is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.
An error occurred while saving the comment Adrian Jean commentedNOT FIXED: Illustrator 29.0 — still has the issue.
An error occurred while saving the comment Adrian Jean commentedIllustrator 28.1 still has this issue.
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1 vote
An error occurred while saving the comment Adrian Jean commentedJust confirming that this is still an issue in Illustrator 25.4.1
Adrian Jean shared this idea · -
1 voteAdrian Jean shared this idea ·
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61 votes
This feature is made available to you through all the public builds starting V 27.8. Please try it out and let us know what you think!
Adrian Jean supported this idea · -
3 votes
I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Adrian Jean commentedUpdate: This happens on both Intel and Apple Silicon Macs .
Adrian Jean shared this idea · -
3 votesCompleted (Comments Open) · AdminArchana Kumari (Lead Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Archana Kumari
Illustrator Team
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5 votesAdrian Jean supported this idea ·
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18 votesAdrian Jean supported this idea ·
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41 votesAdrian Jean supported this idea ·
An error occurred while saving the comment Adrian Jean commentedYES! — Only show AI / AIT files please!
When I export a bunch of JPG's from artboards, all of those JPG files are in recent items as well — which is madness.
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514 votes
Hi Everyone,
The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
Adrian Jean supported this idea · -
121 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Adrian Jean supported this idea · -
56 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Adrian Jean supported this idea ·An error occurred while saving the comment Adrian Jean commentedIllustrator version: 22.0.1:
Reproduce:
- With Snap to Grid ON (and snap/align to pixels off)
- Using Artboard tool, create a new artboard.
- Now resize that new artboard allowing snapping to align the artboard to the grid.
- Now using the zoom tool, zoom in to see artboard is NOT accurately aligned to the grid.Happens when GPU acceleration is ON and OFF.
Screen recording attached.
STILL NOT FIXED!
Illustrator: 29.0
Macbook Pro: M1 Max
64GB RAM
Plenty of SSD/HD space.
MacOS 15.0.1
Let's see how many years this bug stays around. I'm betting at least one more, but probably 3 more years.