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Adrian Jean

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  1. 100 votes

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    Adrian Jean commented  · 

    STILL NOT FIXED!

    Illustrator: 29.0
    Macbook Pro: M1 Max
    64GB RAM
    Plenty of SSD/HD space.
    MacOS 15.0.1

    Let's see how many years this bug stays around. I'm betting at least one more, but probably 3 more years.

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    Adrian Jean commented  · 

    PROBLEM STILL EXSITS:

    Just updated to Illustrator: 27.8.1
    Macbook Pro: M1 Max
    64GB RAM
    Plenty of SSD/HD space.
    MacOS 13.4.1

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    Adrian Jean commented  · 

    Same.
    Illustrator crashes almost every time I switch to outline mode, and when it doesn't crash (which is only 10% of the time) , I lose GPU view.

    Illustrator 27.7
    Macbook Pro: M1 Max
    64GB RAM
    Plenty of SSD/HD space.
    MacOS 13.4.1

    Steps I have taken:
    - Reinstalled 27.7 nuking all prefs — seems fine
    - Set UI to NOT Scaled
    - Set Canvas Colour to: WHITE
    - Turned on Grid
    - Turned on Outline view — CRASHES!!
    - Set Canvas Colour to: "Match Brightness" - Seems fine.

    Also tested in - Reinstalled 27.4 as well, both after nuking all prefs.

    Seems to be related to the GRID being ON, and the Canvas Colour setting to "White".

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  2. 5 votes

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    Adrian Jean commented  · 

    NOT FIXED: Illustrator 29.0 — still has the issue.

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    Adrian Jean commented  · 

    Illustrator 28.1 still has this issue.

  3. 1 vote

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    Adrian Jean commented  · 

    Just confirming that this is still an issue in Illustrator 25.4.1

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  4. 1 vote

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  5. 61 votes

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  6. 3 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Adrian Jean commented  · 

    Update: This happens on both Intel and Apple Silicon Macs .

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  7. 3 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Archana Kumari

    Illustrator Team

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  8. 5 votes

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    Adrian Jean supported this idea  · 
  9. 18 votes

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  10. 41 votes

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    Adrian Jean supported this idea  · 
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    Adrian Jean commented  · 

    YES! — Only show AI / AIT files please!

    When I export a bunch of JPG's from artboards, all of those JPG files are in recent items as well — which is madness.

  11. 514 votes

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    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

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  12. 121 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Adrian Jean supported this idea  · 
  13. 56 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Adrian Jean supported this idea  · 
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    Adrian Jean commented  · 

    Illustrator version: 22.0.1:

    Reproduce:

    - With Snap to Grid ON (and snap/align to pixels off)
    - Using Artboard tool, create a new artboard.
    - Now resize that new artboard allowing snapping to align the artboard to the grid.
    - Now using the zoom tool, zoom in to see artboard is NOT accurately aligned to the grid.

    Happens when GPU acceleration is ON and OFF.

    Screen recording attached.

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