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Adrian Jean

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13 results found

  1. View Using GPU Gets Greyed Out Permanently with Outline Mode

    100 votes

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    Under Review  ·  151 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Adrian Jean commented  · 

    STILL NOT FIXED!

    Illustrator: 29.0
    Macbook Pro: M1 Max
    64GB RAM
    Plenty of SSD/HD space.
    MacOS 15.0.1

    Let's see how many years this bug stays around. I'm betting at least one more, but probably 3 more years.

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    Adrian Jean commented  · 

    PROBLEM STILL EXSITS:

    Just updated to Illustrator: 27.8.1
    Macbook Pro: M1 Max
    64GB RAM
    Plenty of SSD/HD space.
    MacOS 13.4.1

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    Adrian Jean commented  · 

    Same.
    Illustrator crashes almost every time I switch to outline mode, and when it doesn't crash (which is only 10% of the time) , I lose GPU view.

    Illustrator 27.7
    Macbook Pro: M1 Max
    64GB RAM
    Plenty of SSD/HD space.
    MacOS 13.4.1

    Steps I have taken:
    - Reinstalled 27.7 nuking all prefs — seems fine
    - Set UI to NOT Scaled
    - Set Canvas Colour to: WHITE
    - Turned on Grid
    - Turned on Outline view — CRASHES!!
    - Set Canvas Colour to: "Match Brightness" - Seems fine.

    Also tested in - Reinstalled 27.4 as well, both after nuking all prefs.

    Seems to be related to the GRID being ON, and the Canvas Colour setting to "White".

    Adrian Jean supported this idea  · 

  2. Illustrator suddenly switching to CPU preview, GPU preview greyed out

    5 votes

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    9 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Adrian Jean commented  · 

    NOT FIXED: Illustrator 29.0 — still has the issue.

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    Adrian Jean commented  · 

    Illustrator 28.1 still has this issue.

  3. "View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Adrian Jean commented  · 

    Just confirming that this is still an issue in Illustrator 25.4.1

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  4. Spot colours in gradients are not exported to PDF

    1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Adrian Jean shared this idea  · 

  5. Unembed multiple images all at once

    61 votes

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    13 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    Adrian Jean supported this idea  · 

  6. Type — Different Opacity Settings Not Displayed (GPU Preview)

    3 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Adrian Jean commented  · 

    Update: This happens on both Intel and Apple Silicon Macs .

    Adrian Jean shared this idea  · 

  7. Opacity Doesn't Live Update when using Properties Panel + Keyboard

    3 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » Effects, Appearance, Graphic Styles  ·  Admin →
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    Completed (Comments Open)  ·  AdminArchana Kumari (Lead Software Engineer, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Archana Kumari

    Illustrator Team

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  8. Transform > Mirror does not work properly

    5 votes

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    7 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Adrian Jean supported this idea  · 

  9. Update Asset in Asset Export Panel

    18 votes

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    1 comment  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    Adrian Jean supported this idea  · 

  10. Allow to filter files in Recent menu/section to include only AI documents and exclude chosen formats like PDF, JPEG, TIFF, Save a Copy, etc.

    41 votes

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    17 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    Adrian Jean supported this idea  · 
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    Adrian Jean commented  · 

    YES! — Only show AI / AIT files please!

    When I export a bunch of JPG's from artboards, all of those JPG files are in recent items as well — which is madness.

  11. Option to export to clipping mask boundaries

    515 votes

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    204 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

    Adrian Jean supported this idea  · 

  12. after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?

    121 votes

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    252 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Adrian Jean supported this idea  · 

  13. Artboards do not snap to whole pixels

    56 votes

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    42 comments  ·  Illustrator (Desktop) Feature Requests » Documents and Artboards  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Adrian Jean supported this idea  · 
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    Adrian Jean commented  · 

    Illustrator version: 22.0.1:

    Reproduce:

    - With Snap to Grid ON (and snap/align to pixels off)
    - Using Artboard tool, create a new artboard.
    - Now resize that new artboard allowing snapping to align the artboard to the grid.
    - Now using the zoom tool, zoom in to see artboard is NOT accurately aligned to the grid.

    Happens when GPU acceleration is ON and OFF.

    Screen recording attached.

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