Mouse cursor disappears on Windows 11 Insider Preview
I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.
We confirm that these issues have been found fixed in Windows Insider update 26085.1. Please upgrade your Windows to this version or above.
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miha novak commented
This needs to be fixed ASAP. How can we work without CURSORS VISIBLE??
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Harriet commented
(Also happening in InDesign)
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bryce lightbown commented
Please upvote this so it gets noticed by more people
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REJEIN AKISH commented
I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.
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Sanjay Kanna commented
my mouse cursor is disappears when I am in the workspace I can't seem to get it back
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Harriet commented
I rolled back to previous windows update and it's working ok for me now - hope the bug gets fixed soon!
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出岡しょう(RG) commented
A similar phenomenon occurred not only in CC but also in CS6.
This is an AI only issue and does not occur on PS. -
Carlos Lugo commented
Same
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Scott Swaaley commented
Same issue here.
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izuko Ima commented
I also have this annoying problem
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bryce lightbown commented
Gone
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Balkrushna Parsekar commented
yes
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Do you, by any chance, use a Windows 11 Insider Preview build?
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はる commented
最近Illustratorで急に添付しました赤い部分でマウスカーソルが消えてしまうようになってしまいました。
再インストール、バージョンをさげても変わらない感じです。
photoshopなどの他のアプリはちゃんとカーソルは表示されます。
こちら原因がわかりますでしょうか。 -
권석KWON SEOK commented
My mouse cursor has also disappeared since Saturday. You can see a mouse in the toolbox or the top menu bar
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Doug Roberts commented
Jeromey, my experience of fielding responses regarding this bug is that most people don't realise the consequences of using beta software or even necessarily realise that they are using beta software.
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Jeromey Balderrama commented
I think most of us on here realize the consequences of using beta software and understand your intolerance for people complaining - but the whole point of beta testing is to identify, troubleshoot, and report on bugs, which is what the vast majority of us are doing. Lecturing people for reporting bugs isn't helpful.
To be clear, reverting your WINDOWS Update is the current workaround. Here are some ways to do it (instructions generated by Copilot):
To uninstall the last Windows 11 Insider build and revert to a stable version, you have a few options:
Using Settings:
Open the Settings app.
Navigate to Windows Update.
Click on Advanced Options.
Under Recovery, find the Recovery options section.
Click the Go back button.
Windows 11 will prompt you to select a reason for uninstalling the latest update. Choose an option to help Microsoft improve its products1.Clean Install:
Unfortunately, leaving the Dev channel without a clean install is not possible.
To switch from Insider Preview to the stable build, you’ll need to backup your personal files.
Then, perform a clean installation of Windows 11 by booting your PC from a bootable Windows 11 USB.
Remember that during this process, all your existing data will be wiped, so ensure you’ve backed up important files before proceeding.Unenroll from Windows Insider Program:
Go to Settings.
Navigate to Windows Update.
Select Windows Insider Program.
Choose either:
- “Unenroll this device when the next version of Windows releases” (for Beta and Release Preview channels).
- “Unenroll this device immediately” (which involves reinstalling Windows, so back up your data first).
Remember to choose the method that best suits your needs and preferences.Full Disclosure: I ran option #2 and did a clean reinstall of Windows. I use Winget and Chocolately to manage my installs, so it wasn't too painful of a process. Good luck!
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Doug Roberts commented
Can I point out to anyone experiencing this: you're using a preview version of Windows, and you should expect to find bugs. If functionality is critical to you, don't use preview or beta software.
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Opu Srk commented
yeah its lso visible on toolbox and panels but it disappears when I get to
create new ,open option and it disappears when I get to the worksheet.
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Gokhank commented
I reinstalled windows 11 from scratch. There is no problem right now. I'm worried about having the same problem again when I reinstall the updates.