Illustrator stops responding when opening files
I use Adobe Illustrator. I've been trying to open saved files its stop responding. This issue been two days. I tried restarting, but nothing worked
2
votes
-
@Mohan Raman - some more queries to understand your side of setup better.
1. Tell us about your OS version. Has there been any recent updates to OS?
2. Are you able to launch Illustrator without opening any files?
3. Is the issue happening for each file? Are you able to create new files and save them? -
Mohan, are you on 30.1.2 version? Did it start happening with the upgrade or not?
Are you able to create new files, or does Ai freeze only when opening old ones?
If you reset your Preferences — does it help?