Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
735 results found
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Ai Pen Tool keeps snapping to points
The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.
Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)
1 vote -
Lasso selection drops
I can't keep a lasso still on an image or drawing that I'm attempting to crop. Whenever I circle an image with the lasso tool, it immediately goes away after I release the mouse controller.
1 vote -
Allow to delete custom Scales in Dimension Tool Options
I made a mistake defining a custom scale and now I can’t delete it. It stays there and reminds me of my mistake and messes up with my choice when I need to pick a proper one.
How can I delete it without reinstalling the whole app of purging some settings in some file, buried deep in the extensive bowels Illustrator has?
Then — I don’t need some of the default scales it has. How can I hide these, to go to my defined scales faster?
1 vote -
Difficulty Finding Mirror Process in Adobe Illustrator
Users should be able to easily find and use a dedicated mirror tool or a clearly labelled option for mirroring objects within the interface.
1 vote -
Editing handles of smooth points using ALT to change one side only
Adobe Illustrator 2024 on MacBook Pro running Sonomas 14.5
When editing smooth points I used to be able to select one side of the handle, hold the ALT key and edit the direction of that handle independently. Now it duplicates a part of the path. It's slowing me down a lot. Used - making waves, hair texture on objects, etc. Thank you1 vote -
Radial lines in a group created with Polar Grid Tool don’t touch the outer ellipse precisely
After creating a shape with the polar grid tool, if you want to create the shape of any region on the outermost layer, you cannot. Because the anchor point connects to the outermost layer and does not cut it. In the examples I will give below, I am trying to shape the area I indicated in blue with the (Shape Builder) tool. However, we cannot cut the shape because the section line does not touch the upper part. It must be a mistake to connect to the inner part of the circle correctly, but not to the outer part. You…
1 vote -
Very wired and bad line jitters in "Accurate" Fidelity mode in Pencil tool
I'm using the Pencil tool quite a lot in "Accurate" Fidelity mode, but it seems like this mode somehow got worse with the last updates? Did they change anything with the Pencil tool?
Does anyone suffer the same results while drawing with some speed?
There are these wired bumps in a lot of sections, which are absolutely NOT accurate.
I know I can smooth the lines, but that smoothes everything. For some drawings I really like the accurate mode — but not this way...
1 vote -
Can't copy, paste or delete data on graph tool
Illustrator has a very old and annoying bug when using the graph tool: from times to times you can't copy, paste or delete data. Sometimes the keyboard shortcuts stops working and you need to use the menu (slower workflow). But sometimes even the menu doesn't work. Then you need to quit Illustrator and even restart the Mac.
It doesn't matter which OS ou Ai version you have installed. As I said, it has been behaving like that for years.
Please fix it.
1 vote -
Dimension tool doesn't measure correctly
So, I went to measure a dieline with the Dimension tool and it measured 9". However, when i selected the dieline and went to the Properties it said it was 8.5". When I actually printed it out and measured it, it was 8.5". This tool is not working correctly. See attached images for further explanation/verification.
Maybe I am doing something wrong? Can't figure out what that would be though. Thank you for looking into this!
1 voteThe problem was in the '0' picked as the Precision value in Dimension Tool Options instead of default '0.00'. If you have this value changed by itself, without you ever changing it manually — please comment.
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Rotating with Shift held doesn't rotate precisely at 180 degrees
MacBook Pro 16-inch, 2021
Apple M1 Pro
16 GB memory
Sonoma 14.1.2Illustrator 28.4.1
Holding down shift while rotating an object "180deg" doesn't actually rotate it 180deg. It's maybe 179deg, which is a major problem.
1 vote -
Trace Tool doesn't work after installing update 28.4.1
Trace tool freezes and then shuts down illustrator after installing update 28.4.1 and it takes Illustrator a long time to open up saved work
1 vote -
Mockup (Beta) in Illustrator not working due to PARM error
I am trying to use the Mockup (Beta) tool, and every time i get the "the operation cannot complete because of an unknown error [PARM]" message and the action cancels.
I'm attempting to mockup using a compound path and a png. I've updated and reinstalled both the app and the mockup installer. I've also tried using the newest and previous versions of Illustrator. I've also removed my preferences and still no luck.
Any ideas? I've used Mockup on this computer multiple times without error.
1 vote -
Graph styling does not survive round-trip save to cloud
When I save a document locally containing a styled graph the graph styling sticks after updating the data. If the same file is saved to the cloud as an .AIC file when I update the data the styling is lost. Saving this file locally does not fix the issue – all styling has to be re-applied. This means I cannot use the cloud to keep template copies of my graph designs for future use.
1 vote -
Can't drag objects after creating text objects
V. 28.4.1. As soon as I create any text object, dragging objects is imposible, Illustrator won't let me move anything. Everything seems fine, until I create a text Objects, then moving anything is simply imposible. Restarting doesn't seem to work.
1 vote -
Pen Table Huion 420 Bug on Illustrator (But Working on Photoshop)
Only in Illustrator when i use my Pen, it only make straight Lines.
1 vote -
按住“H”键，点击鼠标左键，点击后按住停留几秒再松开，抓手工具里会显示缩放图标
按住“H”键，点击鼠标左键，点击后按住停留几秒再松开，抓手工具里会显示缩放图标，有的时候会从抓手工具转为缩放工具（不定期出现）
1 vote -
tools not working
in some instances the illustrator tools wont function when i initially opened another app with illustrator in operation
1 vote -
1 vote
The issue is reported to not longer happen with build 28.3
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パス及びアンカーポイントをダイレクト選択ツールで移動する際の精度が落ちています
Adobe Illustrator
いつのバージョンからかパス及びアンカーポイントをダイレクト選択ツールで移動する際の精度が落ちています。
ピンポイントで移動したい場所へ移せず、少しずれてしまいます。動作環境
・illustrator(28.2)
・Windows 111 vote -
尺寸标注在常规画布和大画布上尺寸不一致
同一个尺寸的矩形，尺寸在常规画布显示正常时，在大画布上缩小10倍显示。
1 vote
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