Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
425 results found
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Adobe Color Themes pop up is unnecessary and obstructive.
When using the Adobe Color Themes panel, there's a pop up that says "Click to set active color" when you hover over color swatches. You can't click on the color beneath the pop up without first moving the mouse off of the pop up. It makes using the color themes panel slow and obnoxious. Please either move the location of the pop up off of the swatches one is trying to access, or remove it altogether (or give us an option to disable it)
Turning off "Show Tool Tips" in preferences doesn't fix the issue.
It is also an issue…
3 votes -
Allow a custom swatch palette to be the AI default without using "Legacy File > New"
Unless I've missed something, it is not possible to use a custom swatch palette as the AI default for all new documents without using the "Use Legacy File > New" feature. No matter what I tried, I couldn't get my custom palette to be the default. Using the standard (non-Legacy) new document feature, I always have to navigate down through the menu to choose my custom swatches, and then it only applies to that one new document. About 99% of what I do is spot color artwork for silkscreen printing, so the AI default CMYK swatch palette is useless to…
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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color mix
Using Adobe Illustrator 23.0.1 CC 2019. My CMYK color 100-85-0-0 changes to 99.17-83.58-1.74-0.02. My document color mode is set to CMYK. How do I keep original l color mix?
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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gradients dont appear when copying and pasting artwork from illustrator to indesign
gradients dont appear when copying and pasting artwork from illustrator to indesign in the newest update - it worked perfectly last week before the update
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Appearance of Black Feature Not Working in Illustrator CC 2019
The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.
Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…
3 votesPlease check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.
Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting
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Unable to click on colour swatches in colour guide panel with Wacom Intuos pen
It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No…
3 votes -
Hold Shift Key to Bring Up Alternative Color UI not working properly
Hold Shift Key to Bring Up Alternative Color UI not working properly keeps collapsing when I need to change the first %. Please fix
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Pattern origin
Why is the pattern anchored to the art board and not the item? I often create shapes and apply a pattern (lets say a plaid) and I adjust the alignment of the pattern so that it is equal on all sides. If I then copy the shape containing the pattern so that I can then offer the client a different color combination of the pattern, I now have to nudge the pattern of the new shape to align properly again! Because the pattern is anchored to the art board not the shape.
3 votesThis behavior can be toggled in Preferences > General > Transform Pattern Tiles.
Once enabled, the pattern stays relative to the object it’s applied to, when you move or copy it between documents.
It also makes it deform if you stretch, resize, rotate, skew or transform the object, because it’s all a part of 'transformations' we can make.
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Adobe Color CC "Adobe Servers not available" [Bug]
Unfortunately I can't open the expore-rider of adobe color cc when signed in.
Everything works perfectly, when I'm visiting the webpage https://color.adobe.com as a guest. But when I sign in, which is required to perform any actions, the above mentioned error occures.
The "Create" and the "My Themes" riders work still perfectly when signed in.
I've tried it under Edge/Chrome and Firefox. Besides Firefox none of the browsers has Addons installed. I'm running a Windows 10 Machine.3 votesHi ,
Please accept my sincere apology for the inconvenience.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Color cracking after update..
- version 22.0.1
- (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
3 votes -
Dropdown menu cut off
When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.
I'm working with Adobe Illustrator CC 2017…
3 votesAs stated in a comment, this can happen on Windows if the taskbar is docked at the top. If this is something that happens for you too — pleased add a vote and comment.
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New swatch is NOT global by default
- Use the color panel to customize a fill or stroke color.
- Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
- Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
3 votesHi,
Thanks for reporting the issue.
We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.Thanks & Regards
Nitish Agarwal -
Swatch window is unresponsive/acting strangely?
I'm finding since updating to Illustrator 30.8.2 (Mac OS 27.0.1) that the swatch windows are behaving strangely? For example, if I select a colour in the swatch window, two will 'highlight' or sometimes not at all, or when I select a colour as part of artwork on an artboard, the colour doesn't highlight in the swatch window?
I'm also having trouble dragging colours to reposition them within the swatch window?
Is this a known issue?
2 votes -
Sampling a color from a layer below a placed PDF picks white, unlike previously
Have a layered file. Top file is a linked PDF with linework. Below that layer are colours. When I want to eyedrop a colour from the layer below for a new object, while it samples the colour correctly it turns the object white instead of the colour sampled. The only work around is to turn off the linked PDF layer on top and it will sample it correctly. This was never an issue in previous versions and is very frustrating.
2 votes -
Harmony Rules display all selected colors when recoloring artwork
- Mac Studio M1 Ultra 128GB, Tahoe 26.5.1
- Illustrator 30.7
I want to premise this is likely a minor bug and doesn't really affect everything, but me+ others previously reported a color guide bug on 30.6 and there is a current bug with Recolor Artwork, so I assume this inconsistency might be helpful information.
With a group of shapes selected (any amount), select Recolor Artwork with the Color Guide panel open.
Once the Recolor Artwork menu opens, the Color Guide Harmony Rules panel is updated to contain every color within the selected artwork group.
Rather than display the harmony group related…
2 votesA new request has been made based on the discussion, A simpler way to populate Color Guide panel with tints and shades of currently selected artwork’s colors
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Adobe Illustrator Pantone Connect LAB Color Bug
My team is running into a bug with Pantone Connect integration in Illustrator.
Steps to repeat:
1. Create Adobe Illustrator file.
2. Add Pantone swatch with Pantone Connect.
3. Swatch is LAB color, as it should be.
4. Save as PDF.
5. Import PDF into InDesign, and it comes in as a CMYK Pantone swatch.
6. If we import the native AI file, it comes comes in as a LAB Pantone swatch.We also noticed that if you put something like a rectangle in the document, and have it selected, when you select your swatch in Pantone Connect, it will…
2 votes -
Data integrity bug: Illustrator 30.3 changes CMYK swatch values after pasting clipboard bitmap image and reopening file
Product: Adobe Illustrator Desktop
Version tested: 30.3
Document color mode: CMYK
Issue type: Data integrity / color swatch value corruptionSummary:
Adobe Illustrator 30.3 reproducibly changes CMYK swatch values after a bitmap image from the system clipboard is pasted into a CMYK document. The issue appears after saving, closing, and reopening the .ai file.Steps to reproduce:
- Create a new CMYK document in Illustrator 30.3.
- Create a CMYK swatch, for example C10 M10 Y10 K0.
- Paste any bitmap screenshot/image from the system clipboard into the document.
- Save the .ai file.
- Close the file.
- Reopen the file.
- Check the CMYK swatch…
2 votes -
Illustrator 2026 Eyedropper Leaves Previous Fill Color Hidden in Nested Objects
In Illustrator 2026, the Eyedropper tool sometimes applies the sampled appearance to the selected group/subgroup level instead of replacing the actual appearance of the underlying object.
This creates a dangerous prepress issue: the object visually appears recolored, but the previous fill color remains inside the nested object structure. The old color does not appear as a separate duplicated object when ungrouping. It only becomes visible after entering isolation mode several levels deep. If that internal element/fill is deleted, the entire object disappears, which confirms it is not a duplicate object but the original object retaining its previous appearance.
Expected behavior:…
2 votes -
Colour Guide - Set Base Colour doesn't recognise filled object, only with a stroke
Version 30.3 Set base colour only recognises object that has a stroke colour. Will not recognise object with only a fill colour. When trying to fill an object with a colour from the colour guide, it will only colour the object with a stroke of the selected colour.
2 votes -
Grayscale black in RGB mode, should be the same as RGB 0,0,0, shouldn't it?
In the current Ai (20.2.1), when in RGB mode, in a grayscale gradient, a value of 0 creates a gray which is far off RGB 0,0,0. Why?
In the screenshot, a RGB 0,0,0 rectangle is placed over a gradient with 100% K in the middle knot.In RGB mode, grayscale values should resemble values from 0,0,0 to 255,255,255, and match those values in non-gradient fills.
This happens in both Classic Gradients and Perceptual Gradients.
2 votes
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