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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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397 results found

  1. 「レビュー用に共有」で塗りがネガポジ反転する。

    「レビュー用に共有」をしたときリンク先で表示されるドキュメントの塗りや線の色がネガポジ反転してしまいました。
    色々と試してみたところ、カラー絵文字フォントが原因のようで、アウトライン化したら正しく表示されるようになりました。
    アウトライン化前とアウトライン化後のファイルを共有しておきます。
    (正しい塗りの色は青です)

    こちらはリリース版(27.4.1)、プレリリース版(27.6)どちらも再現しました(Mac OS、Ventura)。
    Windows11のリリース版も同様です。
    いずれもブラウザはChrome。MacはSafariでも試しました。

    (OL前)
    https://assets.adobe.com/id/urn:aaid:sc:AP:732874d8-0430-4c13-9192-d37ab593bccc?view=published

    (OL後)
    https://assets.adobe.com/id/urn:aaid:sc:AP:ed7bc20e-22f2-4ef3-b6ec-b644ddc126d7?view=published

    2 votes

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  2. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

    2 votes

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  3. Numeric keypad not functioning properly in AI v27

    When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.

    MacOS Monterey v12.6.1

    iMac (Retina 5K, 27in - 2020)
    3.8GHz 8-core intel Core i7
    128 GB 2667 MHz DDR4
    Wireless Mac Keyboard/Magic Mouse

    Adobe Illustrator V27.2

    2 votes

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  4. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>…

    2 votes

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  5. Editing pattern or symbol changes selected layer

    Upon exiting edit mode for symbols or patterns the selected layer will change to the top-most layer. It should remember the selected layer prior to entering edit mode and maintain that.

    2 votes

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  6. Illustrator changing color values every time I reopen program v 26.0.2

    I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.

    2 votes

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  7. Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.

    When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.

    2 votes

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  8. Pantone swatches being deleted even after adding them to the correct folder

    Our graphic users need to use additional Pantones in Adobe illustrator. In order to do that, they copy some Pantone files to the AI's Pantones folder on the local machine. When they open AI, they can see and use the Pantone. The problem is, that after they close the AI application, it the Pantone files being deleted automatically from the AI's pantone folder. Therefore, they copy the Pantones to the AI's folder each time they need to use it, which is very discouraging.

    2 votes

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  9. Color changed automatically

    Posts screenshots of saved files every 3 days. It is a clipboard without any additional work. The color automatically darkens slightly. An ever-increasing problem is causing major problems with our schedules. Please come up with a way to solve it.

    2 votes

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  10. Color resets in Color Picker window, when cursor moves out of the window from an edge/corner

    In Photoshop, when we open the Color Picker window and are dragging the cursor over the color brightness area (the square which shows the different shades of the current color of the color wheel) and then while dragging, if we move out the cursor from any of the edges or corners of that square area, the color on the edge gets selected. That's the ideal behaviour.

    In Illustrator, when we drag out the cursor from a corner (For example, to select black color, I'd quickly drag out the cursor from the bottom left corner) Illustrator resets the color to the…

    2 votes

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  11. Out of gamut color (click to correct) always sets to black #000000

    When clicking in the Color Picker, keeps defaulting to black instead of the color in CMYK gamut. Ai 25.4.1 macOS 11.5.2

    2 votes

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  12. Color blindness - Deuteranopia-type proof uses the incorrect Deuteranope confusion point.

    The Deuteranope confusion point was published as xy = (1.08, -0.08) in color vision texts circa 1970.

    However, the currently accepted Deuteranope confusion point is xy = (1.40, -0.40).

    Unfortunately, Adobe Illustrator appears to use the OLD confusion point in the Color blindness - Deuteranopia-type proof mode. As a result, the simulation is inaccurate and inconsistent with current vision science understanding.

    This may affect other Adobe products as well but I have not checked those. A comprehensive check should be performed to ensure the Deuteranopic confusion point is updated to the modern standard, xy = (1.40, -0.40) everywhere.

    The attached…

    2 votes

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  13. Imported objects loosing color from brush and swatch

    objects imported into another illustrator file loose their colors in both preview and swatches. We build items we produce by bring in standard objects that represent items we use over and over. Since the upgrade to 25.3.1, when we import those objects, the color is removed, does not happen in 25.2.3.

    macOS 11.4
    Illustrator 25.3.1 problem app
    Illustrator 25.2.3 no issue

    copy a lace object from sample to another file and it will loose its color

    2 votes

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  14. "Proof Setup" and "Proof Colors" Greyed Out

    The "Proof Setup" and "Proof Colors" options in the View drop down menu have been greyed out and no matter how many times I restart my computer or the application, nothing changes. My version of Illustrator is fully up to date, v. 25.2.3

    2 votes

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  15. Inconsistent color

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

    2 votes

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  16. 2 votes

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  17. recolour artwork > color library > pantone ...

    You can no longer recolour your artwork to find the nearest matching pantone colour.

    2 votes

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  18. Appearance and coloring issues

    Appearance of grouped elements is having the old issue on appearance, that individual color properties of the elements are visible on the grouped elements, so making coloring a troublesome stuff.

    2 votes

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  19. adobe color themes not responding

    I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

    2 votes

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  20. Color picker preview doesn't match color field/document, matches monitor RGB instead

    1. Operating system: Windows 10 Pro. Version of Adobe Illustrator: 25.0
    2. When I select a color in the color picker, the circled color in the color field doesn't match the color in the preview. The color field matches the document, but the preview shows it as much brighter. It actually matches my monitor RGB since it matches the document opened in Windows photo viewer (see attachment). I don't have this problem in Photoshop. Everything matches. It looks like the color field is correctly color managed but the preview box is not.
    3. Expected result: I expect the preview to match the color…
    2 votes

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