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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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781 results found

  1. Fill gradient cannot be saved

    Fill gradient, save, and then open the file. Gradient colors will become invalid

    2 votes

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  2. 2 votes

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  3. When does Adobe plan to update Illustrator to new Windows 11 (24H2)?

    I can't install Illustrator on my new Windows 11 (24H2) computer.

    I understand that this 2024 operating system is not yet compatible with Illustrator. When does Adobe plan to update?

    Currently compatible Windows operating systems 11 v23H2, v22H2 and v21H2, Windows 10 v22H2 and v21H2

    2 votes

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  4. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

    2 votes

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    Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

    Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

  5. Errore sconosciuto all'apertura di un file dwg.

    All'apertura del file dwg generato con autocad (il quale l'ho sempre aperto con Illustrator), non sono più riuscita ad aprire alcun file dwg. Mi compare la scritta "impossibile completare l'operazione a causa di un errore sconosciuto [UNKN]"
    PS: non mi fa caricare il file in oggetto

    2 votes

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  6. 不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。1の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"…

    2 votes

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    Under Review  ·  3 comments  ·  Other...  ·  Admin →
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  7. 鼠标按住路径illustrator无响应,松开鼠标就好了

    鼠标按住路径(任何路径)illustrator无响应,松开鼠标就好了。
    如视频:

    2 votes

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  8. Mouse button abnormally released/pressed

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.…

    2 votes

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  9. Zoom moves the path if selected

    If I select a path and then zoom in or zoom out the path moves, as if it were attracted by a snap, Illustrator version 28.5

    2 votes

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  10. Command Z not working for some functions

    Using the keyboard shortcut for Undo does not work for some functions. Reordering layers does not respond to the keyboard shortcut but works via the Edit menu selecting Undo. Same issue with "Show All". Command Z doesn't work but selecting Undo from the Edit menu works.

    Mac Studio MacOS 14.4.1 / AI 28.4.1

    2 votes

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  11. 2 votes

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  12. Just updated Illustrator to 28.1 and reinstalled Maps plugin...AIX files are unknown and cannot be open

    Hello, AIX files opened just fine until I updated Illustrator to 28.1 last week. I even reinstalled ArcGIS Maps plugin. Illustrator is saying it doesn't recognize AIX file types. Added the "Mapping components" add-on and it is still not recognizing the files.

    2 votes

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  13. 'Crop Image' shows incorrect dimensions

    When you crop an image, the 'Crop Image' function displays the final dimensions.

    However, these dimensions are wrong.

    It seems that 'Crop Image' is showing the dimensions rounded to the whole number, without actually cropping the image to a whole number.

    Crop Image should display the correct dimensions, otherwise this function is useless.

    2 votes

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  14. Appearance palette not showing accurately

    The appearance panel is not showing the accurate color for stroke unless you select it.

    Illustrator Beta 28,2,6 Mac OS

    2 votes

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  15. プレビューを終了できません。指定した処理を実行できませんでした。

    プレビューができない。

    ショートカットキーでグループ解除を繰り返し行っているとアートボード以外がすべて黒塗り状態になりAi操作不可能、反応なしに(Windowsキーからweb等は開けPCは正常に動く)。PC再起動でファイルは開けたがプレビューが出来ない状態(線画)CPUアウトラインになる。PC再起動とAi再インストールを繰り返し行う。
    表示操作 ショートカット操作でプレビューを行うにもプレビューを終了できません。指定した処理を実行できませんでした。と出て改善しない。

    OS: Windows11 Pro Intel 1265h RAM32G
    アプリのバージョン再インストール前: Illustrator CC 2023 ver.28

    2 votes

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  16. Text to vector jaggedy jagg

    So, I've been messing with text to vector, and tried implementing it to my workflow.
    When Illustrating sometimes am in need of an assets that create a look, so I tried prompting glasses and 9/10 am getting results that are to jaggy and not usable.. I ended drawing them at the end.
    I tried pushing slider to more/less details and did not got expected results

    2 votes

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  17. .svg QR code generated with Adobe Express does not open properly

    When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.

    2 votes

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  18. Illustrator 2023打开DWG文件尺寸标注没有箭头

    Illustrator 2021没有问题,正常显示。
    Illustrator 2023会失去箭头,请修复,谢谢!

    2 votes

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  19. Share does not support opacity mask

    The new Share for review does not display correct if there is opacity mask. I had open distressed texture tutorial from the Discover Panel and was eager to test Share for review … result was a black screen since this was below the group that had an opacity mask.

    I added other element they were visible but not the elements that had opacity mask. Releasing Opacity Mask and the review works as normal.

    2 votes

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  20. Blend Modes

    Blend modes are not working

    2 votes

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