768 results found

1. Crash when minimised on file open

   When AI is minimised in Dock (latest MacOS), using right-click File, Open with in Finder causes AI to crash with no dialog. The AI window briefly opens before crash. AI v. 29.6.1

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2. Cyrilic character disappears when loaded from variable library

   When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5

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3. Acabo de actualizar AI y esta todo inestable, solucionen por favor....

   Solucionen por favor....

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   Need More Info  ·  4 comments  ·  Other...  ·  Delete…  ·  Admin →
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4. Perspective grid vertical axis has incorrect foreshortening

   The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.

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5. Shortcut for Split Into Grid

   I previously had a custom shortcut assigned to the “Split Into Grid” command, and it was incredibly useful. However, it seems that this shortcut no longer works and the command has been removed from the Illustrator keyboard shortcuts menu, preventing me from reassigning it.

   I truly hope this feature can be reinstated, as it significantly streamlines the workflow and enhances productivity.

   Thank you!

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6. Saving a new Image Trace preset does not remember the "Auto Grouping" checkbox’s state

   When doing Image Trace, I don't need Auto Grouping. I tweak all the settings, uncheck "Auto Grouping", and save a New Preset.
   But after applying that saved preset to the new image, "Auto Grouping" checkbox is still checked by default - and i need to uncheck it every time manually (and that triggers "re-trace") before i click "Expand".
   I need to have a preset without "Auto Grouping", but it's impossible to do, since Illustrator simply ignores that check-box when saving a preset.

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7. 29.4 is hanging/freezing in dialogs

   I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.

   Reverted back to 29.3.1, no problems

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8. Scaling of markers in graphs no longer works properly

   Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:

   “The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”

   This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.

   Illustrator 29.2.1 on MacOS 15.3.1

   Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:

   “The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”

   This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.

   Illustrator 29.2.1 on MacOS… more

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9. Arabic text is not searchable in a PDF saved from Illustrator

   Arabic text is not searchable in a PDF saved from Illustrator.
   In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

   I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
   The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

   I believe that PDFs out of Adobe Illustrator are the only ones with this problem.

   Note. This issue was reported by Samer_M who had posted his issue and attached PDF file on the Adobe Community Forums here…
   https://community.adobe.com/t5/acrobat-reader-discussions/unable-to-search-for-arabic-words-in-a-pdf-document/m-p/15136014#M113476

   Arabic text is not searchable in a PDF saved from Illustrator.
   In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

   I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
   The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

   I believe that PDFs out of Adobe Illustrator are the only ones with… more

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10. Fill gradient cannot be saved

    Fill gradient, save, and then open the file. Gradient colors will become invalid

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11. Dragging objects conflicts with Screen Sharing in Sonoma

    Dragging an object tries to convert it into EPS format.
    More information here:
    https://community.adobe.com/t5/illustrator-discussions/recurring-quot-converting-dragged-items-to-eps-fortmat-quot-dialog-box/td-p/14148683/page/2

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12. When does Adobe plan to update Illustrator to new Windows 11 (24H2)?

    I can't install Illustrator on my new Windows 11 (24H2) computer.

    I understand that this 2024 operating system is not yet compatible with Illustrator. When does Adobe plan to update?

    Currently compatible Windows operating systems 11 v23H2, v22H2 and v21H2, Windows 10 v22H2 and v21H2

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13. Errore sconosciuto all'apertura di un file dwg.

    All'apertura del file dwg generato con autocad (il quale l'ho sempre aperto con Illustrator), non sono più riuscita ad aprire alcun file dwg. Mi compare la scritta "impossibile completare l'operazione a causa di un errore sconosciuto [UNKN]"
    PS: non mi fa caricare il file in oggetto

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14. There is a problem with zooming the mouse wheel in 29.0

    When zooming with the mouse wheel, the zoom coordinates are severely offset.
    This issue existed in previous versions and was fixed in 28.6, but reappeared in 29.0

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15. 不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape" checkbox to apply the opacity mask to Knockout Group.
    4. If we adjust the opacity of the object to which the opacity mask is applied, the opacity of the opacity mask will also change. However, if you check the mask object in the transparency panel, the opacity is not changed.

    Expected Result
    When a shape is defined by an opaque mask, the opacity of the masked object is not affected by the opacity of the masked object, and the opacity of the masked object is maintained.

    Actual result
    The opacity of the opaque mask is affected by the opacity value of the object whose shape is defined by the opaque mask, and the state of the opaque mask changes. This state is equivalent to the case where the group is not set to be Knockout Group.

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"… more

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16. 鼠标按住路径illustrator无响应，松开鼠标就好了

    鼠标按住路径（任何路径）illustrator无响应，松开鼠标就好了。
    如视频：

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    2 votes

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17. Mouse button abnormally released/pressed

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.
    (and hence moving the dragged object to other position, not surprisingly.)

    After a rough scan in this forum, we have found some feedbacks might be related (list below.)
    Is there any possible indications or suggestions to this kind of issue?
    Or is there any existing logic in Ai to intercept/interpret keys?

    We are tremendously eager to solve this issue for better user experiences and willing to give any help for debugging.
    Please let us know if any helpful info is needed.

    Details on the implementations and some observations:

    1. We call CGEventTapCreate with kCGHIDEventTap, kCGHeadInsertEventTap, kCGEventTapOptionDefault as parameters.
       The app works well with Ai when registering with NXKEYDOWNMASK | NXKEYUPMASK | NXFLAGSCHANGEDMASK and breaks when we add NXSYSDEFINEDMASK to it.

    2. The issue seems happen more frequently when clicking "in" the empty area of Ai objects than at the bounding edges.
       Also, it works correctly when elapsing long enough between pressing and releasing.

    3. Instead of the mouse-releasing event which should be sent right after the pressing event,
       our app observed an event of kCGEventTapDisabledByTimeout after a long delay.

    4. The issue exists regardless of the click being triggered with touchpad or a mouse (Logitech MX585)

    Feedbacks might be related:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41769175-mouse-tablet-issues-when-using-hej-stylus-in-comb
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32054200-mouse-click-sticking
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32538682-click-and-touch-release-problems-illustrator-cc-20
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42787823-clicking-an-object-force-drags-it-wherever-my-mous

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.… more

    2 votes

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18. Zoom moves the path if selected

    If I select a path and then zoom in or zoom out the path moves, as if it were attracted by a snap, Illustrator version 28.5

    2 votes

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19. Command Z not working for some functions

    Using the keyboard shortcut for Undo does not work for some functions. Reordering layers does not respond to the keyboard shortcut but works via the Edit menu selecting Undo. Same issue with "Show All". Command Z doesn't work but selecting Undo from the Edit menu works.

    Mac Studio MacOS 14.4.1 / AI 28.4.1

    2 votes

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20. Global Edit not working correctly

    I use Global Edit to count objects. It often says "Global Edit is currently not supported for more than 1000 highlighted objects." I know that there are a lot less than 1000 objects that I am trying to highlight.

    Desktop 2021, OS Monterey 12.2.1

    2 votes

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