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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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791 results found

  1. Overprint

    Overprints do not show in presentation mode, both overprint attributes and Pathfinder trapping. See attached image shots.
    This is true in both version 25.2.1 (64bit), as well as beta version 25.3.192@232370(64bit) - Windows 10 Home version 1909

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  2. 1 vote

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  3. Point d'ancrage texte ou objet disparait en zoomant en mode tracés

    Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.

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  4. Find & Replace Freezes Illustrator

    Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.

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  5. Unable to open old Illustrator files

    Details of your operating system and version of Adobe Illustrator (desktop):
    - MacOS Big Sur 11.1 (20C69)
    The steps you were taking when you experienced the issues:
    - Attempting to open an older Illustrator file that was created on a previous version.
    Your expected result:
    - The file would opens successfully
    Your actual result:
    - The file does not open, Illustrator auto closes and I receive an unexpectedly quit system error message

    Can provide screen recording of issue, but file too large for upload

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  6. Illustrator completely freezes and the only way to fix it is to completely restart my computer

    after I've been using Illustrator awhile it completely sort of freezes up, I can still move things on my art board but can't edit them or use any panels. When I click on the options they appear black until I hover over it and sometimes the editing window goes black. It doesn't let me save my document or close the program without completely restarting my computer. It has happened multiple times, I'll attach some pictures to show what I mean by it is just black.

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  7. Ungrouping outlines of text turns white

    I've been experiencing an issue that whenever I convert a text to outlines and ungroup them, they all turn white and I have to recolor them.

    See attached for example.

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  8. offset

    In the past, when i made an offset path, after that i could make a "transform again"(cmd + d) but in this last versión (2021) i couldn't, is this a bug?

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  9. Your software keeps crashing

    With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.

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  10. Instead of adding features, fix what's already broken and been ignored.

    Since the launch of V25 ( 2021 )

    -The Surface Dial does not work
    -The properties panel is all screwed up when trying to select a number in a field.. you cannot just change one digit
    -The shear panel does not remember the angle applied anymore.
    -Scaling with multiple monitors is none existent. ( use the resolution from the monitor Ai is open in , NOT from the display set as main.. Apply the smart scaling like you did with Photoshop )

    1 vote

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  11. Bug d'affichage

    Bonjour je possede illustrator 25.2 sur un systeme MAC os BIG SUR 11.2, je rencontre un bug d'affichage sur des courbes simples, il y a un trait qui apparait sur le tracé, voici 2 copies d'écran pour illustrer le problème.
    merci d'avance.

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  12. Masque Illustrator

    Bonjour,
    Jusqu'à présent quand on créait un masque sur un objet, la visualisation se faisait en temps réelle. Je travaillais sur le masque de l'objet et je voyais le résultat. Maintenant je dois obligatoirement passer par la visualisation (option clic sur le masque) puis revenir sur l'objet pour voir le résultat de mon masque.
    Autant dire que cela limite grandement son utilisation.
    Du coup je suis revenu à la version 2020 qui fonctionne très bien.
    Config système dans le fichier joint.
    Cordialement.

    1 vote

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  13. Additional Plug-ins folder preference ignored

    On Macos X with Adobe Illustrator CC 2021 (25.1), the preference "Additional Plug-ins Folder" in the Plug-ins & Scratch Disks section is not handled correctly.
    When I'm trying to change it, this preference is not set when the application is restarted. The option is enabled but the path is empty.
    This behaviour prevents Illustrator to load my plug-ins

    Adobe Illustrator CC 2021 (25.1) ne gere pas correctement la preference « Additional Plug-ins Folder" dans la section Modules externes et greffons
    Quand j’essaye de la changer, la preference ne semble pas être sauvegardée. Quand Illustrator redémarre, l’option est activée mais il n’y…

    1 vote

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  14. Buffer memory glitch

    I have iMac (Retina 5K, 27-inch, 2019) running the latest BigSur 11.1, Illustrator the latest version 25.1. For the last year or so I was upset by glitches while working with complex shapes. In recent weeks it became so severe as to stop my work completely. Whenever I copy an object, especially several objects, it immediately pastes a text block with gibberish. I turned off "including SVG code" in clipboard handling option yesterday and it helped for some time, now it came back with full force.

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  15. Pfade Fehlerhaft!

    Bei Adobe Illustrator gibt es bei den Pfaden, seit dem neuesten Update, eine unschönen Rand. Was kann man tun bzw. können Sie diesen Fehler beheben?

    Ich bedanke mich schon im vor aus für Ihre Hilfe!

    Freundliche Grüsse

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  16. Guides and SmartGuides not showing in Illustrator 25

    Guides and SmartGuides are not activating. I have tried every fix suggested in forums, all the way to uninstalling, cleaning with the provided cleanup tool, and reinstalling. Still, the guides don't show. Have toggled every snap feature in every possible combination, they still don't show up.

    1 vote

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  17. new update (v25.1) hangs when I select all text

    Hi, when I select all text objects in a file (Select>Object>All text objects), Illustrator hangs and I have to force quit. We have all had to revert to V24.3

    iMac (Retina 5K, 27-inch, Late 2015)
    Processor 4 GHz Intel Core i7
    Memory 32 GB 1867 MHz DDR3

    1 vote

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    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. disappearing text while converting!

    why does the text disappear when i do convert? please help.
    it causes a lot of trouble, when it goes for a print

    1 vote

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  19. Can not update Illustrator or InDesign in Creative Cloud

    I need confirmation if the reason I cannot update is due to the Windows 10 version 20H2 by my company OR an issue on the Adobe side. I would like to escalate this matter internally if it is on our company's side. PLEASE ADVISE.

    From the manager of the Meritor Infrastructure team:

    At current I think we will not be beginning with the testing of the next version
    until at least February. The next version will be Windows 10 version 20H2.

    Please note that Windows 10 version 20H2 is anticipated to be unsupported by
    Adobe From October 2021, even though…

    1 vote

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  20. Can't copy and paste from Graphpad prism 9.0 to AI 25.1

    I can paste smaller images but not larger ones. My colleagues who use the same programs on a mac have no issues. Keep in mind that I am pasting multiple independent images at the same time. For example, a transfer of a square will be 4 lines transferred.

    1 vote

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