Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
80 results found
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Document’s dimensions are 10 times larger when printing
Illustrator calculates dimensions incorrectly.
The problem is when printing from Illustrator.There is no problem saving the file and placing it in ONYX.
Incorrect settings for mm and cm units
1 vote -
用紙サイズ指定で手差し印刷ができない
- 使用アプリ: Adobe Illustrator
- 前の環境：Windows10 / llustrator 28.4.1
- 現在の環境：Windows11 / llustrator 29.5.1 または 28.7.7
- 印刷機：富士フイルム DocuPrint C4150 d
問題：
前の環境では手差し印刷できるのですが、現在の環境では手差しトレイから印刷できません。
手差しトレイからではなく、標準のトレイから違うサイズの用紙を出してしまいます。行った手順：
印刷時にプリンタの詳細設定（左下の「プリンター（U）…ボタン→その他の設定）で・「用紙トレイ選択」を手差しのトレイに設定
・「原稿サイズ」を「ユーザー定義用紙」に設定
（バグを確認したのは、A3より少し大きめの306x437mm）また現在の環境では、データを再印刷する際に、印刷の詳細設定がリセットされてしまいます。
（前の環境では詳細設定が引き継がれていた）
印刷のプリセットを設定したとしても、毎回プリセットを読み込むのが面倒です。
こちらについても、印刷設定の保持ができるように改善していただきたいです。1 vote -
Can't print gradients!
Running Illustrator 29.4 on a brand new Mac Studio Ms Ultra. I can no longer print ANY gradients (past or newly created) that I make in Illustrator and save as a pdf. I can view them on the screen, but they disappear when printed—the whole shape/object/type is just missing. Never had this issue in the decades that I have been using Illustrator. Printing to a Canon inkjet with most current driver installed. HELP ME, PLEASE.
1 vote -
プリントに選択したページは全て空白です
Illustrator 2025（29.3）で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト（確認したケースでは埋め込みリンク）のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。
1 votePlease package the documents and send them to the team for investigation, at sharewithai@adobe.com
Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679
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Printed image dimensions .5" larger than dimensions in Illustrator
Mac Sonoma
Illustrator 29.1I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem
1 votePlease send the file and all the details to sharewithai@adobe.com for the team to review
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Assets I use for hundreds of documents in my CC library not printing correctly
Some files the library file is fine, but recently the certain asset is not printing correctly, it is pixelated and colors are wrong. How is this fixed without going through hundreds of print files to reinsert this asset into all of the files so it prints perfect? Its used at the same scale everytime. Has to be saved the same way every time bc of the printer demands. It's just not behaving the same way each document. In the pictures one printed correctly, and the other file did not.
1 vote -
OS 14.4.1 Printer Page Size Features Lost
I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.
1 vote -
Erratic Page numbering in 'Show Print Tiling'
When printing a large artwork covering several A4s, the page numbering after selecting 'Show Print Tiling' is erratic. As you can see in the attached file, there's two times 25 and 27, but 21 and 26 are missing. This is an issue if you want to avoid printing blank pages. I have to manually count to get the correct page number.
1 vote -
All controls in Print dialog are disabled when printing a new file
When I create a new doc, the first time I want to print with a predefined print settings, nothing appears cheeked in the window. No previsualization too.
I must check "Finish" and reprint for having the normal window with all functionality.1 vote -
Outputted colours differing on same artwork.
Getting a problem where the outputted colour of a filled shape is darker than that of the same filled text box.
I'm producing artwork that will be sublimation printed onto fabric. I out the artwork as an .eps file, I then print the artwork onto fabric and the same colour values are now massively different and stand out like a sore thumb!
I've been producing artwork like this for the best part of 11 years now, and never had this issue!! Difficult to see the the attached photos.
Illustrator v27.6.1
1 vote -
[Bug] "Print As Bitmap" (unchecked) checkbox is not honored.
When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
a) In the Summary, it gaslights me.
a) When I press Done and reopen, it's checked again.
c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.I'm on AI Version 27.2, just updated.
Apple M1 Max, MacOS 13.11 vote -
Print setup dialog
Windows 11 Enterprise 21H2
Adobe Illustrator 26.5 (64-bit)BUG!
All printer settings are greyed out under general, and no preview.
Need to go into Adobe PDF printer settings, then back to the desired printer to activate the settings under General.1 vote -
Mauvaise gestion des timeout en enregistrement ou en impression à distance
Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.1 vote -
"Can't print the illustration. File I/O error has occured while it's printing"
Good morning, I am having issues with students printing to our laser engraver from illustrator. They receive the following error, "Can't print the illustration. File I/O error has occurred while it's printing". The teacher can print without issue with his login, but not the students with theirs. Not sure what is going on here. Any ideas? Thanks,
1 vote -
Print settings not saving with document
In the old versions of Illustrator, the print settings, including the lpi/resolution settings, would be saved with the document. For several versions now, however, the lpi/resolution settings are not being saved and just get changed to the default settings every time I go to print.
1 vote -
Filename Underscore Bug
Since updating to 25.1, each time I print to our Flexrip, an underscore is added to the filename. It appears as "_Filename" after ripping.
Mac OS Catalina - 10.15.7 (19H512)
Illustrator 25.1
ESKO Flexrip. FlexripC v.5.1 / Dispatcher v2.0.201 vote -
no puedo hacer que funcione mi Roland Cutstudio
no puedo elegir el modelo del Roland que es GX24
1 vote -
Change case changes other things
I used the change case tool and it removed my paragraph centering on my header line and the modified tab points.
1 voteHi,
Thanks for reporting this issue, Illustrator team really appreciate this.
We are able to reproduce this issue and investigating it further.Regards
Ankit Goyal -
Crash On Print
I have an iMac 27 running macOS Catalina version 10.15.7. Illustrator is version 25.0
About one in four attempts to print results in illustrator crashing with no saving or backup. It seems to happen with ay file and especially if it has not been saved! I select 'File|Print' or 'command P' and boom - illustrator instantly gone.
1 vote -
Unexplained distortion on output
Mac Pro (Late 2013) OS Catalina 10.15.7.
the last two days on multiple items and workstations we have had unexplained distortion on files processed. Usual operation of drop postscript file into hot folder for output. Expected solid box with length of 67.9375. Actual solid box has length of 67.4375. This happened with several different items. Only work around we have that has actually worked is to put the file on a new document and color everything black. We can't do that on all our files. Please help1 vote
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