Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Illustrator Crashes When Printing to Trotec Laser Engraver

    Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Can't Print the Illustration. Color management settings are inconsistent.

    Sometimes Illustrator displays this message. And when we close and open the message, the print can be carried out. Please let me know how to fix this.

    OS: Windows 10 Pro
    Adobe Illustrator Version: 26.0.3

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Artifact lines appear in Illustrator on images with softmasks when Mac OS GPU setting ON (will render on Rip output if downsampled)

    To Reproduce:
    On Mac OS 12 open the .AI file from the attachment (NativeIllustratorFilesFRESH.zip) in Adobe Illustrator
    Ignore the font warnings, but link the images (ignore links for any images not included in zip file)
    See the screenshot (artifact.jpg), notice the artifact lines around many of the images
    Now save this AI file as a PDF using the Adobe PDF Preset "Illustrator Default"
    Open this PDF in Acrobat and ensure "Smooth Images" in Preferences is enabled
    Notice the artifact
    Now using Acrobats option "Save AS Opimtized" (and this is the most important part) downsample the images to 300 dpi in…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Buttons hidden below view for print dialogue

    When my screen view is in large type, the print dialogue popup buttons become hidden out of view below the edge of my screen. It's impossible to resize the dialogue menu and it can't be moved up either. Using command- to make screen elements smaller doesn't make any change. I can make the screen resolution a smaller size, tho to see the whole window. But this defeats the purpose of having my screen settings on large b/c then I can't read the words in the dialogue box. Someone else reported a similar problem with Acrobat (in a MS forum) https://answers.microsoft.com/en-us/windows/forum/all/cannot-see-bottom-buttons-of-print-dialogue-box-in/2ef12505-bf43-e011-90b6-1cc1de79d2e2

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. "Can't print the illustration. File I/O error has occured while it's printing"

    Good morning, I am having issues with students printing to our laser engraver from illustrator. They receive the following error, "Can't print the illustration. File I/O error has occurred while it's printing". The teacher can print without issue with his login, but not the students with theirs. Not sure what is going on here. Any ideas? Thanks,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Tile printing cuts image off.

    I have attempted to tile print an image from Illustrator at least 6 times. No matter what settings, it cuts off about 1/8-1/4" of the image. I have been tile printing for decades and now the feature doesn't work correctly. Please inquire. I'm extremely frustrated.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Overprint Setting & colour settings

    Issue one
    overprint cant be applied to groups, individual objects within that group remain unset to overprint, even tho the tick box claims its overprinting, it is not - this is misleading & downright dangerous

    further more the color issue shown in the video , your objects should not do that , it again expands the risk for error , basically all the print sensitive setting in AI latest version have stopped functioning logically if you ask me & really up the risk for errors in print, never mind that going through all objects individually is tedious & unnecessary, prolongs…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Print settings not saving with document

    In the old versions of Illustrator, the print settings, including the lpi/resolution settings, would be saved with the document. For several versions now, however, the lpi/resolution settings are not being saved and just get changed to the default settings every time I go to print.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Filename Underscore Bug

    Since updating to 25.1, each time I print to our Flexrip, an underscore is added to the filename. It appears as "_Filename" after ripping.
    Mac OS Catalina - 10.15.7 (19H512)
    Illustrator 25.1
    ESKO Flexrip. FlexripC v.5.1 / Dispatcher v2.0.20

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Change case changes other things

    I used the change case tool and it removed my paragraph centering on my header line and the modified tab points.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Unchecking "print as bitmap" does not work

    Basic shape artwork is printing jagged/pixelated edges. Unchecking "print as bitmap" does nothing, as the print summary still shows print as bitmap as "on". Tried setting print to 2400dpi, but lines still jagged.

    Save as PDF and print with Acrobat results in beautiful smooth lines

    Illustrator 25.0.1 on Mac OS 10.14.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Crash On Print

    I have an iMac 27 running macOS Catalina version 10.15.7. Illustrator is version 25.0

    About one in four attempts to print results in illustrator crashing with no saving or backup. It seems to happen with ay file and especially if it has not been saved! I select 'File|Print' or 'command P' and boom - illustrator instantly gone.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Unexplained distortion on output

    Mac Pro (Late 2013) OS Catalina 10.15.7.
    the last two days on multiple items and workstations we have had unexplained distortion on files processed. Usual operation of drop postscript file into hot folder for output. Expected solid box with length of 67.9375. Actual solid box has length of 67.4375. This happened with several different items. Only work around we have that has actually worked is to put the file on a new document and color everything black. We can't do that on all our files. Please help

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Overprint bug. Overprint check stays on

    Overprint check stays on, even when overprinting object is deselected. This causes confusion when printing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. printing

    Mac OS 10.15.6
    Illustrator 24.2.3
    I used to be able to print from Illustrator using my Epson L3150 printer.
    It no longer prints. I used Default printing preset of Illustrator, then used default copy, then used custom. I checked and unchecked settings in advanced. All with the same result.
    I tested this even on old files which I was able to print last Aug 2020. Can't print.
    I opened the illustrator file in PDF and it was able to print.

    I would appreciate it if you can help solve this bug in Illustrator.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. New update (v24.3) printer errors

    After the latest Illustrator update (v24.3), it keeps giving me printing error messages. My printer drivers and etc are up-to-date. This is the first time this has happened in many years, I don't even remember the last time I had printer errors via Illustrator. I've used Ai for over 20 years of my professional design and illustration career, several of the Ai CC 2020 updates have been nothing but a royal pain-in-the-a$$ overloaded with glitches, bugs, and crashes. I've never been so frustrated with this beloved drawing program. Adobe, please get Adobe apps to work properly like it once was.…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. illustrator does not show my printer automatically

    I have been using illustrator more than 3 years. After the last update, Illustrator does not show me the default printer in the computer when I command "print". I tries to save the file as PostScript file. I completely deleted the illustrator and all the adobe files and re-installed them back, but it didn't get fixed. I have several illustrator in several computers, and only one of them has this problem. Is there any solution for that?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Printer Preference Issue

    My printer preference screen: the very first tab is very small, possibly in half an inch font size. Some tabs are fine, but some of the options are cut in size. For instance in original size the drop down gives you a list of paper sizes well I can only see half of 8 1/2 x 11. So basically, the font size of the drop down options are about 1/2 inch in size. I have all the Adobe products, but it's only happening in the Illustrator. Sorry, hard to explain.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Print  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4
  • Don't see your idea?

Feedback and Knowledge Base