Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
69 results found
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OS 14.4.1 Printer Page Size Features Lost
I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.
1 vote -
Erratic Page numbering in 'Show Print Tiling'
When printing a large artwork covering several A4s, the page numbering after selecting 'Show Print Tiling' is erratic. As you can see in the attached file, there's two times 25 and 27, but 21 and 26 are missing. This is an issue if you want to avoid printing blank pages. I have to manually count to get the correct page number.
1 vote -
Spot color channels not working on placed DCS/EPS and Photoshop files.
Several problems are occurring with placed DCS/EPS in Photoshop files and printing in illustrator:
1) if the custom spot color is named 'black' it will not show as an available spot color. The workaround is to misspell 'black' - example: bLAK
2) if a custom spot color is named 'black' it always results in at least two other custom spot color channels missing. If you misspell 'black', then all of the custom spot color channels will appear and print. Weird.
3) probably due to the battle between Pantone and Adobe, but you cannot have a custom spot color assigned a…
2 votes -
All controls in Print dialog are disabled when printing a new file
When I create a new doc, the first time I want to print with a predefined print settings, nothing appears cheeked in the window. No previsualization too.
I must check "Finish" and reprint for having the normal window with all functionality.1 vote -
Outputted colours differing on same artwork.
Getting a problem where the outputted colour of a filled shape is darker than that of the same filled text box.
I'm producing artwork that will be sublimation printed onto fabric. I out the artwork as an .eps file, I then print the artwork onto fabric and the same colour values are now massively different and stand out like a sore thumb!
I've been producing artwork like this for the best part of 11 years now, and never had this issue!! Difficult to see the the attached photos.
Illustrator v27.6.1
1 vote -
Jaggy / Pixelated prints from Illustrator
Illustrator only produces pixelated / jaggy print-outs. This issue persists at least since 2008. I suspect a printing engine that is made for PostScript printers. I only use normal printers (laser and ink jet, large and small).
ALL other apps print fine on these machines / systems / printers. The same vector document printed from Ai is jaggy - printed from other apps looks fine. -See attachment:
2 votes -
Pantone colors are printing blank when printing from Illustrator using Photoshop DSC.EPS
While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.
Please refer to this post for…
4 votes -
[Bug] "Print As Bitmap" (unchecked) checkbox is not honored.
When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
a) In the Summary, it gaslights me.
a) When I press Done and reopen, it's checked again.
c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.I'm on AI Version 27.2, just updated.
Apple M1 Max, MacOS 13.11 vote -
Print setup dialog
Windows 11 Enterprise 21H2
Adobe Illustrator 26.5 (64-bit)BUG!
All printer settings are greyed out under general, and no preview.
Need to go into Adobe PDF printer settings, then back to the desired printer to activate the settings under General.1 vote -
Mauvaise gestion des timeout en enregistrement ou en impression à distance
Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.1 vote -
Can't Print the Illustration. Color management settings are inconsistent.
Sometimes Illustrator displays this message. And when we close and open the message, the print can be carried out. Please let me know how to fix this.
OS: Windows 10 Pro
Adobe Illustrator Version: 26.0.33 votes -
"Can't print the illustration. File I/O error has occured while it's printing"
Good morning, I am having issues with students printing to our laser engraver from illustrator. They receive the following error, "Can't print the illustration. File I/O error has occurred while it's printing". The teacher can print without issue with his login, but not the students with theirs. Not sure what is going on here. Any ideas? Thanks,
1 vote -
Artifact lines appear in Illustrator on images with softmasks when Mac OS GPU setting ON (will render on Rip output if downsampled)
To Reproduce:
On Mac OS 12 open the .AI file from the attachment (NativeIllustratorFilesFRESH.zip) in Adobe Illustrator
Ignore the font warnings, but link the images (ignore links for any images not included in zip file)
See the screenshot (artifact.jpg), notice the artifact lines around many of the images
Now save this AI file as a PDF using the Adobe PDF Preset "Illustrator Default"
Open this PDF in Acrobat and ensure "Smooth Images" in Preferences is enabled
Notice the artifact
Now using Acrobats option "Save AS Opimtized" (and this is the most important part) downsample the images to 300 dpi in…3 votes -
Tile printing cuts image off.
I have attempted to tile print an image from Illustrator at least 6 times. No matter what settings, it cuts off about 1/8-1/4" of the image. I have been tile printing for decades and now the feature doesn't work correctly. Please inquire. I'm extremely frustrated.
3 votes -
Illustrator Crashes When Printing to Trotec Laser Engraver
Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.
1 vote -
Overprint Setting & colour settings
Issue one
overprint cant be applied to groups, individual objects within that group remain unset to overprint, even tho the tick box claims its overprinting, it is not - this is misleading & downright dangerousfurther more the color issue shown in the video , your objects should not do that , it again expands the risk for error , basically all the print sensitive setting in AI latest version have stopped functioning logically if you ask me & really up the risk for errors in print, never mind that going through all objects individually is tedious & unnecessary, prolongs…
1 vote -
Unchecking "print as bitmap" does not work
Basic shape artwork is printing jagged/pixelated edges. Unchecking "print as bitmap" does nothing, as the print summary still shows print as bitmap as "on". Tried setting print to 2400dpi, but lines still jagged.
Save as PDF and print with Acrobat results in beautiful smooth lines
Illustrator 25.0.1 on Mac OS 10.14.6
4 votes -
Change case changes other things
I used the change case tool and it removed my paragraph centering on my header line and the modified tab points.
1 voteHi,
Thanks for reporting this issue, Illustrator team really appreciate this.
We are able to reproduce this issue and investigating it further.Regards
Ankit Goyal -
Print settings not saving with document
In the old versions of Illustrator, the print settings, including the lpi/resolution settings, would be saved with the document. For several versions now, however, the lpi/resolution settings are not being saved and just get changed to the default settings every time I go to print.
1 vote -
Filename Underscore Bug
Since updating to 25.1, each time I print to our Flexrip, an underscore is added to the filename. It appears as "_Filename" after ripping.
Mac OS Catalina - 10.15.7 (19H512)
Illustrator 25.1
ESKO Flexrip. FlexripC v.5.1 / Dispatcher v2.0.201 vote
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