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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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685 results found

  1. Simplify Curve not able to remove anchor points on straight lines

    Ik think the algorithm needs a rework, since it is not able not detect all anchor points on straight lines.

    See screenschots.

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  2. Cant "save as"

    I cant "Save as" in illustrator. I have to save a copy

    2 votes

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  3. Embedded Bitmap .Tif Files slowing down performance

    MacOS Big Sur 11.2
    iMac Pro (2017)
    Processor: 3 GHz 10-Core Intel Xeon W
    Memory: 64GB
    Graphics: Radeon Pro Vega 63 16 GB
    Adobe Illustrator: V 25.2.1

    Embedded bitmap tif files have suddenly starting causing hindered performance. While still "linked", the bitmaps seems fine. But after embedding those linked files, they cause considerable "beach-balling" while attempting to transform them in any way, toggling their visibility on/off, or zooming in/out. All vector layers remain unaffected when the embedded bitmap layers are hidden. This is occurring on both newly created files, and older .ai files that previously had no issues. These embedded…

    2 votes

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  4. 25.1 Constant Crashing

    Since updating to 25.1 I am experiencing constant crashes on even basic vector logo ai files. Never happened before this update, I am on an Asus Rog Strix with a 1650 GTX. Windows 10.

    2 votes

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  5. Illustrator shutting down randomly without saving

    I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...

    I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?

    If this keeps happening I am afraid I won't be able to use Adobe…

    2 votes

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  6. 2 votes

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    1 comment  ·  Performance  ·  Admin →
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  7. alt + Scroll wheel doesn't always zoom

    When holding down alt and scrolling in it takes multiple attempts to get Illustrator to respond.

    2 votes

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  8. Illustrator crushes

    I am using Macbook Air M1, illustrator crashes and freezes very frequent. I have to force shut down my Macbook Air, but this doesn't fixed the problem that I am facing, freezes can up to at least 10minutes.

    2 votes

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  9. New Windows 10 version v25.0.1 is crashing constantly--very unstable

    This new version for Windows 10 (v25.01) is crashing constantly. I have lost a lot of work and can't keep doing this.......... please fix.

    2 votes

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  10. alt + mouse

    When holding down alt and moving the mouse, the cursor lags almost like it is being processed at 10 fps. I'm using all high-end components, so it's not an issue with processing power.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  11. Add Clipboard Clear Data Tab

    Hi, it is great that when closing the illustrator file I am able to clear my data, however, other than some tech hacks, I've found this is the only simple way to do so.

    I've unfortunately been working on a crashing document for the majority of the day and can't clear my clipboard because ethe program crashes when I close it down. This is a 4 word phrase with a blended path, nothing else. When running AI, it takes up 97% of my memory.

    It would be awesome if there was a simpler and manual way to clear my clipboard…

    2 votes

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    2 comments  ·  Performance  ·  Admin →
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  12. Illustrator 2021

    I have a 2015 macbook pro Catalina OS ver 10.15.7, 8 Gb 1867 MHz DDR3 with over 100 Gb free and an intel iris Graphics 6100 1536 graphics card
    This computer was powerful enough to run the previous version of illustrator. However, with the new version (2021) there has been a significant slowdown to the point where even copy pasting a simple design takes a minute to do. It is slow and the lag is insufferable. Is there anyway down grading can become available or an option? Or is there something I can do to improve the performance of illustrator…

    2 votes

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  13. After about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

    Beyond just a bug, can not use software at all. Illustrator 25.0.1 2021 update after about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

    Dell System
    Windows 10
    Illustrator 25.0.1 (64 bit)

    Removed all Plug-Ins - Still happens
    Uninstall then installed - Still happens with out the plug-Ins

    2 votes

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  14. Extremely slow resize objects selected with multiple sublayers.

    The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).

    But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.

    The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation

    The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )

    2 votes

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  15. MacOX Big Sur Laggy

    I've noticed two issues with Illustrator 2021 running on macOS Big Sur.

    The performance is laggy when I try to move an image around. I hold the image and drag it. The image stops moving, then skips.

    Second, when I option hold an image to duplicate it, it sometimes doesn't work and drags the original image instead. I've noticed that I cannot drag the duplicate a certain distance from the original image.

    2 votes

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  16. Using pen tool, panning, navigating layers is laggy

    Very frustrating. Just simple task like tracing sketches with the pen tool, panning with the spacebar or swiping from layer to layers causes the program to freeze. I see the pinwheel more then I see the mouse.

    2 votes

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  17. The new version is terribly slow

    The new ver is very slow. Its taking too long to move objects in a fie, which is pretty heavy 200MB

    2 votes

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  18. Illustrator 25.0 slow and laggy

    Since upgrade things very slow. Also cannot move objects in small, precise moves.

    2 votes

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  19. Ilustrator CC2021 doesnt respond

    You cant work in the program because its doesnt respond to the commands, it even doesnt allow you to close Ilustrator

    2 votes

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  20. Version 2021 presenta trabas

    No responde a los comandos que das, ni siquiera me deja cerrar o modificar el archivo.

    2 votes

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