Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
701 results found
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Program beta response to clicking/deleting... lagging
Simple clicking to deactivate a tool, or deleting objects now have a distinct delay. Something has changed in the Illustrator Beta this week that looses track of what is highlighted.
1 vote -
Adobe illustraitor new beta version freezing with M1 chip
I have recently upgraded to the Macboook pro M1 chip, and my adobe illustraior would not work at all, freezing and needing to force restart everytime I tried to use it. Adobe then released the Beta version, compatible with the Silicon M1 chip and I upgraded, however now it seems llike my Illustraitor has a lag.
Every 5 seconds or couple of movements, the screen freezes for about 10 seconds and then catches up. I have restarted, reopened and no change. I am unsure of what else to do as work is now impossible, if anyone has experienced anything similar…1 vote -
Illustrator 25.3.1 Increase Text with Shift Option Broken
When I hold down shift and option key to expand text it won't enlarge the text.
Not sure what I am doing wrong or if this is a bug. Would be super helpful if your team were to fix this issue if it were a bug.Thank you for all that you do.
1 voteHi,
Thanks for reporting this issue, Illustrator team really appreciate this.
Unfortunately we are unable to reproduce this issue in house.Can you help the Illustrator team to isolate this issue further so that we can nail this down?
1)Kindly provide small video describing the issue , Test file(Via File→Package) with which you are able to reproduce this issue and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
1 vote
Illustrator 製品版フィードバックへのご協力ありがとうございます。
環境依存の問題と思われます。
最新版でも同様の問題が発生する場合は、お手数ですがカスタマーサポートにご連絡ください。
よろしくお願いいたします。
Illustrator チーム
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bug bruche appearance
The appearance of a bruche change when copied to an other file. Also in the bruche menu the selected bruche doesn't appear when selected, but a random other bruche.
1 vote -
Illustrator Crash/Not Running
Operating System: Windows 10
Version: Adobe Illustrator 25.3.1After the last update, some of my documents on Creative Cloud do not open, unless I create duplicate and run the duplicate.
The updated Illustrator crashes more often, specially if I have a lot of layers.
1 vote -
Beta 25.4 – Crashing when in isolation mode (Big Sur 11.4)
I'm running both the Apple Silicon Beta version (25.4) of Illustrator and 25.3.1 via the Rosetta emulator, and having the same issue across both. Huge amounts of lag occur when double clicking an object to enter isolation mode. At first I thought it was because the file I was working on had a bunch of linked images, but now even new files with a single vector object drawn will have the same lag issue. A shutdown of the machine sees a new file operate as expected, until I enter isolation mode, and then the same issue occurs. Close that file,…
1 vote -
画像トレース中に設定値を変えながら調整中にソフトが落ちる(v 25.3.1)
画像トレース中に設定値を変えながら調整中にソフトが落ちる。
2〜3回目の変更でほぼ必ず。
v 25.3.1においての現象。
v 25.2.3以前では大丈夫。よく使う機能なのでアップデートできない。1 vote製品フィードバックへのご協力ありがとうございます。
コメントにてご回答いただいた情報をもとに、最新版「ver.26.2.1」での検証も行いましたが、クラッシュ現象が再現できませんでした。
最新版でも再現するようでしたら、お手数をおかけしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Graphics Glitching and Slow Response
Using Illustrator 2021 and experiencing image/ graphics glitching when using tools (zoom, arrow, pen). The program is also running sluggishly. I am running this on a 2021 Macbook Pro.
1 vote -
Illustrator Crashes in Big Sur, Intel 2019 Macbook Pro
Illustrator crashes 2-3 times a day now that I've upgraded my Intel MacBook Pro to Big Sur 11.4 and updated to Illustrator 25.2.3. Illustrator opens just fine, but while I'm working or saving a file, it randomly crashes, so I can't figure out how to avoid it. I don't have any plugins. I've never had this problem with Catalina. I save to Google Drive (that has not changed.) Thankfully files are recovered, but this is a major productivity hit a point of great frustration.
1 vote -
After Big Sur upgrade
I am having a lot of issues with Illustrator 2021 after Big Sur upgrade.
Directional tool continues to change on it's own, and duplicates.
Pencil tool gets stuck on straight line and won't allow me to change it.
Object/Transform/Reflect causes a duplicate, and won't transform until I delete the copy.
Cannot click off to deselect an object. I have to go to menu to deselect all.
Keeps automatically checking Perspective Grid, snap to grid. I don't do it, but I have to go and uncheck it all the time.
When program crashes it doesn't recover anything, even though I have…1 vote -
Simplify Curve not able to remove anchor points on straight lines
Ik think the algorithm needs a rework, since it is not able not detect all anchor points on straight lines.
See screenschots.
1 vote -
Last version super slow and partly broken
First of all, Illustrator needs almost 1-2 to start since the latest update. Before it was, like Photoshop, just a matter of some seconds.
When started, everything feels sluggish, changing the font for a text field is not possible anymore and I don't know how many more problems. The whole UI makes a somewhat broken impression, the cursor in textfields doesn't show and a whole lot more and is very unresponsive, takes seconds to react.This is with a high-end setup with 64GB of RAM (of which 32GB are free when showing this behaviour, so it's not RAM shortage causing…
1 vote -
Illustrator unable to compatible with computer GPU（AMD Radeon Graphics）
Hello, when I use the software, the zoom file will jam, and the GPU option is not compatible with AMD GPU. I hope this problem can be solved in the subsequent version. Here is my system info:
Illustrator 25.1
OS: Windows 10 2004 （x64）
GPU: AMD Radeon（TM） Graphics
RAM: 16 GB Memory
GPU Driver: Driver 27.20.11028.11001
CPU：AMD R7 4800H with Radeon Graphics1 vote -
Illustrator keeps freezing after about 30 minutes work
Intel Core i3, Windows 10.
It keeps freezing or crashing when i go from one tab to another within the program. This problem is happening every 30 minutes of work and making it impossible to use the program and I'm losing work that I'm currently using.
I have to close the program down and start it up again. Once I change tabs I get the dark grey background and I cant go any further.
I have uninstalled and reinstalled Illustrator and I am having the same issues.
1 vote -
Illustrator2021 V25.2.1 always not responding when working
There is always loading icon and not responding happened while I working it happened after every command.
1 vote -
Illustrator 2021 not fit for purpose
weird things are happening to shape edges and anchor points in illustrator 2021 - had to revert to 2020 version.
I'm on macOS Catalina 10.15.7
1 vote -
Can't see anything but icons, no letters.
I just installed Illustrator and I cannot see anything but icons and the top panel. I restarted it multiple times, even reinstalled it, but nothing works. I have Windows 10
1 vote -
Illustrator crashing and losing work,
Whilst working on my CAD work for uni, went save document and the document froze and crashed casuing me to lose my work
1 vote -
Just purchased new mac and Illustrator doesn't work
My old 2015 mac finally broke today and I purchased a brand new mac, all updated to newest software versions and now I am having nothing but issues with illustrator.
I used to run CS6 on my 2015 mac with 0 problems, now running CC and I literally cannot do my job.When I select an item it will not deselect unless I move the screen, If I move an item I cannot see where the item is until I move the screen. I cannot work like this, I use Illustrator to design and set up files for laser cutting…
1 vote
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