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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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689 results found

  1. Live Paint Dead

    Wow, I haven't seen AI get this slow and bad at basic vector work in years! (Just might be way too bloated.) Had to delete latest version 25.1 and go backwards just to get my day job done on time.

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  2. 1 vote

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  3. Illustrator shutting down randomly without saving

    I am working as a Graphic Designer, so I use Illustrator very often. Lately it happens a lot, that Illustrator shuts itself down randomly. Guys this isn't fun...

    I am working on some projects for 2 -3 hours for nothing. Nothing is saved, not even if I do it manually from time to time. It's like playing russian roulette - will I keep my file? Won't I? Will I finish my project in time or will I have to start over AGAIN?! What is going on?

    If this keeps happening I am afraid I won't be able to use Adobe…

    1 vote

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  4. Esko Dynamic Barcodes plug-in crashing Illustrator

    Hi

    We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.

    Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.

    Just wondered if there was a quick fix in the meantime for me to continue using it?

    1 vote

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  5. Crashes on Unlock All

    Running Big Sur on an M1 Mac. Just upgraded to Illustrator 25.1, which crashes when using Unlock All.

    1 vote

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  6. ritardo

    In Illustrator quando trascino con il mouse gli oggetti, se non aspetto un secondo dopo aver lasciato la pressione del mouse, l'oggetto si sposta come per inerzia dietro il successivo movimento del mouse poco quanto basta per non accorgersene e perdere allineamenti vari....

    1 vote

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  7. problem with mesh

    What's the problem with mesh?
    Since the last update (January 12, 2021) the grid is displayed tilted.

    1 vote

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  8. Keeps freezing on Mac

    I have the Macbook Air with the M1 chip. It repeatedly freezes up as soon as I open it.

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  9. Spinning circle of death keeps popping up

    Whenever I even move the mouse, the spinning circle of death pops up and I either have to wait for it to stop or I am forced to completely restart my computer and loose work.

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  10. Ai 2021 - crashing after 1 or 2 minutes on Mac OS Big Sur 11.1

    While starting to work on Ai, the system shuts down unexpectedly in 1 or 2 minutes - after opening any ai files. I had a chat with Adobe support team and they have advised me to delete the Creative Cloud app, after which the app was working fine but fonts were missing. Because I required the fonts to work on - I have reinstalled the CC app, then the issue started again. Request to please support in resolving the issue or suggestions.

    1 vote

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  11. Freezing entire M1 MacBook Air

    I understand there is no beta for Illustrator yet. I was just hoping I could still use the program. I'm on a deadline and it looks like I will have to use someone else's computer. This is a huge problem.

    1 vote

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  12. Illustrator crashing on average twice a day

    I use illustrator daily for work and currently it's crashing about 2x/day. It's fairly random, but it'll even happen during the night if I leave it running - I'll wake up to the "quit unexpectedly" script. I keep my programs updated and I'm using a 2-month-old macbook pro with 2TB of storage.

    1 vote

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  13. drag and drop items from photoshop

    gives an error "not enough memory to place file"

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  14. Shape are invisible/Glitch

    Hi, I use Adobe Illustrator 2021, and my laptop is Mac OS Big Sur. Recently, illustrator bugs often appear. When I drew the shapes/lines with a pen tool, the objects are invisible Or glitch. It suddenly happens, so I had no idea what I can do.
    When I zoomed out/in or tried to re-create in a new file, uninstalled and installed the app, I tried everything that I can do, but the result didn’t change.
    It’s inconvenient because even I drew all the shapes; after all, it’s invisible to see...I’m not sure what the reason is. Would you help me…

    1 vote

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  15. Library Section

    On the library button. I cannot click the back button. It's not clickable.

    1 vote

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  16. Workflow issues

    I’m recently using Adobe Illustrator in a MacBook Pro M1 and it’s a huge struggle get things done. Crashes all the time in every move I make... I’m working for hours in something that in normal conditions I would spend 1 hour (maximum).
    Needing some help here!

    1 vote

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  17. Generally cumbersome, especially copying and pasting.

    Just a horrible program all together. Whatever happened to the Illustrator of days past? I think the program has become SO complex as it has "evolved" that it has become bogged down and quirky. Just to try to copy and paste a whole segment made up of multiple points is irritating. Why can't it paste a section, as opposed to just select segments of an object, when I choose the selection tool to do this. (I know not to use the direct selection tool for this).

    It is just SO cumbersome, and without a lot of the commands or nice…

    1 vote

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  18. Adobe illustrator slows down on the new M1 Mac and shows the color wheel

    When I've opened even unmodified adobe illustrator files, the color wheel freezes my computer often.

    1 vote

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  19. It didn't open, there' s a message of unknow error

    I just subscribed, installed all the desired programs, including illustrator, and it just won't open, I don't know what's going on, I've reinstalled it about 5 times but the same error appears, I need help.

    The image of error, when it open i can't acess or create a new project

    1 vote

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  20. Memory Error when using alt key to duplicate or pull from libraries

    I am using windows 10 on a pc. This is in regards to adobe 2021

    When I go to duplicate an object using the alt key, I get an error message saying I do not have enough memory to complete the action. I also can't use the alt key to drag things from my libraries. I do not get this message when I use ctrl C and ctrl V. I also do not get this message if I right-click on the items in my library and place them. It's only when I use the alt key function.

    1 vote

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