Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
72 results found
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Ability to record the "Make Pixel Perfect" action
Please add a feature to the AI Action to able to record "Object > Make Pixel Perfect". It's needed when I prepare bitmap assets for HTML5 Advertising in Animate CC
2 votes -
1 vote
Please tell more.
Share a video recording provide test files, explain the problem in details, share OS and hardware specs, along with the Illustrator version.
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illustrator与Magnet软件冲突
当magnet与illustrator同时运行时，illustrator会出现严重的卡死或卡顿
1 vote -
Vertical Scrollbar Malfunction with Tablet
I am on a Windows PC running Windows 10 Pro 22H2. I have been having this issue in Illustrator since version 28. I DID upgrade to version 29.1 and it still persists.
I am using a Huion Kamvas Pro 16 GT with the latest driver (15.7.6).
What is occurring is when I use the drawing tablet stylus to manually scroll the vertical scrollbar by grabbing the cursor with the stylus, Illustrator fails to stop scrolling even when removing the stylus from the cursor. Simply dragging the pen stylus across the screen causes everything to scroll wildly. The mouse will not…
1 vote -
1 vote
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Generative AI not working
Whenever I'm trying to generate something using the generative AI, it fails to generate and gives the following message shown in the picture. My Internet is totally fine but it still gives that message. Kindly help me with this problem!
Operating System: 64-Bit
Adobe Illustrator Version: 28.21 vote -
스포이드로 다른 쉐입을 찍으면 흰색깔로 바뀝니다.
원래 스포이드로 다른 쉐입을 찍으면 그 쉐입이 가지고 있는 속성(색깔, 획 등)이 모두 복사되어 들어와야 되는데 적용이 안됩니다.
무조건 흰색으로 바뀝니다.버전: 2021 (최신 버전도 똑같음. )
운영체제:
12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
32.0GB(31.8GB 사용 가능)
64비트 운영 체제, x64 기반 프로세서
Windows 11 Home1 vote -
Can't change size
The cursor doesn't let me resize anything including text, images and figures.
It only allows me to change places but doesn't let me change the size.1 vote -
Annoying popup windows in toolbar
I just got a new computer and had to go to Illustrator 28 (Mac OS 12.7.1). Now nearly every time I want to draw an object or move something around, I get an annoying box full of options. It would be fine if the boxes came up on a right click, but I don't need to see them every darn time. I looked in Preferences but none of the obvious choices made them go away. After many years of Illustrator I know what the options are... I could also do without the automatic "Lorem ipsum" text, but that's relatively minor.…
1 vote -
artwork moving when i select on my macbook pro 2023
When I click to select artwork/objects on my 2023 macbook pro the artwork jumps position, I'm not dragging the artwork and didn't have the issue on earlier macbook (2017) or my 2019 imac. Makes working in illustator really awkward and is frustrating!
1 vote -
Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados
Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10
1 vote -
File > New > No answer
Good evening, I cannot create a new file on Adobe Illustrator.
As usual, I click on File > New, then no answer, nothing happen...Any suggestion ?
I uninstall the app then install again, same error.
I checked with Creative Cloud Cleaner, same thing...1 vote -
language translation problem in Illustrator Actions
If you define the swatch none in Actions (in the Englisch version),
in the Dutch version you get the message: the swatch can not be found
(message in Dutch: Het staal kan niet worden gevonden)
In the Dutch version swatch none = geen1 vote -
Eylemlerde Toplu İş de Veri Kümesi Adıyla kayıt yapmıyor
Merhabalar,
Değişkenler panelinden veri kümesi bağlıyorum. Sorunsuz çalışıyor. Eylemler panelinden yeni eylem oluşturup pdf olarak kayıt yapıyorum. Toplu iş ekranından az önce oluşturduğum eylemi seçiyorum, kaynak olarak veri kümesini seçiyorum, dosya adı bölümünde Veri Kümesi Adını seçiyorum ancak çalışmıyor, veri kümesi adıyla kayıt yapmıyor. Hatta ordaki 3 seçeneğin 3 üde çalışmıyor.MacOs Monterey Sürüm 12.2
Illustrator 2023 27.3.11 vote -
バウンティングボックスの誤作動
パーツが小さく表示されてる時にバウンティングボックスで移動や変形などをしようとするとすべて回転に誤作動する
大きく表示すると誤作動しない1 vote -
1 vote
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Copy-Paste from CAD
In Windows (or earlier versions, I don't know where could be the difference) I could simply Ctrl+C and Ctrl+V from a AutoCAD drawing to Illustrator and it would paste the lines perfectly (as a group though).
Now in Mac, it pastes a temp file direction.
How can this be fixed? Thanks!OS: Mac Monterrey 12.5
Illustrator 26.5
CAD 20221 vote -
Pasting inbetween layers broken
Pasting between layers broken. You've made my job impossible. I have no idea why I'm paying for my business to have this **** when Affinity exists. Every time you updated an app you break it. PLEASE fix this!
Also, the requirements to 'log in' are dumb and exactly why Adobe seems to think it has to create problems so it can 'look good' by fixing things. STOP MESSING ABOUT.
WIN11-26.3.1-Trying to paste images between layers-pasted image but instead it does nothing-Not point in showing an empty layer.
1 vote -
Actions forget locations of files
I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
Circumstances: action that opens, copies, closes, then pastes art on working document.
When it works, it places the header on the page I'm working on.
When it doesn't work, it…1 vote -
BUG
Hola tengo un problema , estaba trabajando dibujando una prenda y se me puso todo en blanco y solo me marca las lineas
Tengo una MacBook Air monterrey 2020 M11 vote
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