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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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66 results found

  1. Annoying popup windows in toolbar

    I just got a new computer and had to go to Illustrator 28 (Mac OS 12.7.1). Now nearly every time I want to draw an object or move something around, I get an annoying box full of options. It would be fine if the boxes came up on a right click, but I don't need to see them every darn time. I looked in Preferences but none of the obvious choices made them go away. After many years of Illustrator I know what the options are... I could also do without the automatic "Lorem ipsum" text, but that's relatively minor.…

    1 vote
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  2. artwork moving when i select on my macbook pro 2023

    When I click to select artwork/objects on my 2023 macbook pro the artwork jumps position, I'm not dragging the artwork and didn't have the issue on earlier macbook (2017) or my 2019 imac. Makes working in illustator really awkward and is frustrating!

    1 vote
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  3. コピーできてない

    win11　最新CCを使用

    切り取り（ctl+X）をペースト(ctl+v)しているが
    切り取りしたもの自体がなくなります（クリップボードに取れていない？）
    貼り付けがスカされます。

    切り取りしているので、コピーし忘れではない。
    このデータがおかしいのか、アップデートのせいなのか
    PCがおかしいのか不明

    改善お願いします。

    1 vote
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  4. Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados

    Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10

    1 vote
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  5. can't create a new file in Illustrator

    It crashed once and since then it won't let me create new files (even after reinstall)

    1 vote
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  6. File > New > No answer

    Good evening, I cannot create a new file on Adobe Illustrator.
    As usual, I click on File > New, then no answer, nothing happen...

    Any suggestion ?

    I uninstall the app then install again, same error.
    I checked with Creative Cloud Cleaner, same thing...

    1 vote
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  7. language translation problem in Illustrator Actions

    If you define the swatch none in Actions (in the Englisch version),
    in the Dutch version you get the message: the swatch can not be found
    (message in Dutch: Het staal kan niet worden gevonden)
    In the Dutch version swatch none = geen

    1 vote
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  8. Eylemlerde Toplu İş de Veri Kümesi Adıyla kayıt yapmıyor

    Merhabalar,
    Değişkenler panelinden veri kümesi bağlıyorum. Sorunsuz çalışıyor. Eylemler panelinden yeni eylem oluşturup pdf olarak kayıt yapıyorum. Toplu iş ekranından az önce oluşturduğum eylemi seçiyorum, kaynak olarak veri kümesini seçiyorum, dosya adı bölümünde Veri Kümesi Adını seçiyorum ancak çalışmıyor, veri kümesi adıyla kayıt yapmıyor. Hatta ordaki 3 seçeneğin 3 üde çalışmıyor.

    MacOs Monterey Sürüm 12.2
    Illustrator 2023 27.3.1

    1 vote
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  9. When copy and pasting a gradient line Illustrator converts line to a path

    When copy and pasting a line (with a line gradient) Illustrator converts the line to an outline path. See video.

    1 vote
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  10. バウンティングボックスの誤作動

    パーツが小さく表示されてる時にバウンティングボックスで移動や変形などをしようとするとすべて回転に誤作動する
    大きく表示すると誤作動しない

    1 vote
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  11. My file is only showing lines

    1 vote
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  12. Copy-Paste from CAD

    In Windows (or earlier versions, I don't know where could be the difference) I could simply Ctrl+C and Ctrl+V from a AutoCAD drawing to Illustrator and it would paste the lines perfectly (as a group though).
    Now in Mac, it pastes a temp file direction.
    How can this be fixed? Thanks!

    OS: Mac Monterrey 12.5
    Illustrator 26.5
    CAD 2022

    1 vote
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  13. Pasting inbetween layers broken

    Pasting between layers broken. You've made my job impossible. I have no idea why I'm paying for my business to have this **** when Affinity exists. Every time you updated an app you break it. PLEASE fix this!

    Also, the requirements to 'log in' are dumb and exactly why Adobe seems to think it has to create problems so it can 'look good' by fixing things. STOP MESSING ABOUT.

    WIN11-26.3.1-Trying to paste images between layers-pasted image but instead it does nothing-Not point in showing an empty layer.

    1 vote
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  14. Actions forget locations of files

    I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
    Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
    Circumstances: action that opens, copies, closes, then pastes art on working document.
    When it works, it places the header on the page I'm working on.
    When it doesn't work, it…

    1 vote
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  15. BUG

    Hola tengo un problema , estaba trabajando dibujando una prenda y se me puso todo en blanco y solo me marca las lineas
    Tengo una MacBook Air monterrey 2020 M1

    1 vote
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  16. "Expand Appearance" does not expand my blend tool results

    Ive created the below highlighted graphic using the line tool, then applying arrowheads. I used the blend tool to create the in-between lines but needed the lines to be individually editable. Any reason why expand appearance messes up my arrowheads?

    1 vote
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  17. Actions 'broken' 26.2.1

    Mac Mini M1
    Big sur 11.6.5
    Illustrator 26.2.1

    Trying to perform an action in a folder (save .ai to .eps) crashes illustrator at random moments, never ends.
    This action in 26.1 and before releases works perfect, same folder, same files.

    1 vote
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  18. mise a l'échelle

    la mise à l'échelle de certain plans importés de DWG en PDF ne fonctionnent pas en mode paramètré....mais à la main oui - cela est donc peu précis et peu compréhensible pour du vectoriel:)

    1 vote
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  19. scale or alt-move masked object: Mask scales as well or copies in the right place, just like normal objects

    When I scale or copy a complex object in which also masked sub-objects are present, the mask stays in its original position and size, even when it is linked.

    Sometimes I have to copy something 20 times and redo all the masking for that sub-object.

    Why does the Mask not behave lik all the normal objects that I copy and paste?

    1 vote
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  20. changing view size objects no longer show, or if I change an object it doesn't change until I change the view size

    I'll draw a box and select it, then click off but it still looks selected until I change the view size, or it will just dissappear from view all together.. Also I can't get any key commands to work, like select all or duplicate. I can't select points by dragging the direct select tool, and it won't join points. The whole program is buggy and nothing works. I have big sur 11.5.2 and a trial of Illustrator 26.01

    1 vote
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