Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
352 results found
-
Round corner not showing, object select not showing multi-select
round corner only shows with regular select tool but not direct select tool
when using direct select tool, would not outline selected object
round corner mod would only show up for default shapes, if anything is divided or combined the round corner stops showing.Why do we need to vote for bugs to be fixed?
shouldn't all bugs be fixed?? i mean it's not a new feature we are requesting.5 votesThis happens when edges get hidden.
Enable them back with View > Show Edge (or Cmd/Ctrl + H).
Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.
-
Learn tab prompt covers necessary tabs
I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.
Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.
There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it…
5 votesThis got solved by eliminating the Bulb button altogether. Instead we now have the Discover panel now, which can be called with Help > Illustrator Help / Tutorials / What’s New(they all lead to different sections of the same panel).
-
Gradient stroke cannot be cut and pasted.
Reproduction:
- Draw a path with a gradient stroke and no fill.
- Select and cut or copy the path.
- Paste. Normally, In Front, Behind, or In Place.
- The expected result is, of course, a new copy of this gradient-stroked path.
- Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"
Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.
5 votesAs per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.
-
Global colours don't seem to be preserved in freeform gradients
I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the…
5 votes -
Anchor Points Malfunctioning
I regret to report that, after updating to Adobe Illustrator CC 2019 and upgrading my OS Mojave, the anchor points have become rather fickle, especially with the Direct Selection tool. The shape will look the same once drawn with the Pen Tool, and the anchor points will still be there, but they are invisible. They can still be tampered with, but after releasing the mouse they will disappear. The same issue applies to the rectangular grid tool. Anchor points can be edited and seen with the curvature tool; that is about the only way to do so without the anchor…
5 votes -
Tool panels are enlarged or scaled up
Updated to Illustrator 2019 - workspace panels have increased dramatically in size - see screen grab of Illustrator and the same area in photoshop.
Solutions helpful as I cannot have as many panel open as they now take up so much space!
5 votes -
Paste on All Artboards Not Working
I have a design on a single artboard. I want to paste it to other artboards to prepare my color separations for screen printing. When I cut the design and select Paste on All Artboards, it pastes the design the correct amount of times...but NOT on the artboards. It pastes them out in the gray area. I have tried different artboard arrangements, and having different artboards active at the time of paste, but the designs still end up not on the artboards.
5 votes -
High Sierra (macOS 10.13) GPU rendering issues with few CMYK document - Intel Graphics
Rendering issues with few CMYK files as illustrated in the screenshot
5 votesIssue has been resolved by Apple in 10.13.6
-
Polish translation TERRIBLE QUIRKS
ADOBE ILLUSTRATOR
POLISH TRANSLATION1)
WHERE
Right click on typographic objectENG
Create OutlinesPL current
ZmieĠna krzywePL proper
Zmień na krzyweREASON
A terrible, ugly typo - present for many editions of Illustrator!!!
Ġ character does not exist in Polish language
IT MAKES ME SICK EVERY TIME I LOOK AT IT!!!2)
WHERE
Illustrator CC -> Preferencje -> Jednostki
Illustrator CC - > Preferences -> UnitsENG
TypePL current
TypPL proper
TekstREASON
Translator didn’t give a **** about the context3)
WHERE
Nazwa palety narzędziowej: Odnajdywanie ścieżek
Tool palette name: Pathfinder
MENU: Okno -> Odnajdywanie…5 votes -
Artboards in 2018 can no longer be rapidly deleted
In past versions of Illustrator, I was able to click on an artboard and continuously delete artboards until I had to ones that I want. Now when I select an artboard and delete it, the selection is deselected. I now have to continuously highlight and delete, highlight and delete until I have removed all the artboards I need.
5 votesWorks as it should in the latest versions, deleting a selected artboard (artboards) now selects the one before it (them). Holding Delete key would rapidly Delete these in succession (at least on Windows).
-
フォントの表示がおかしい
本日Illustratorのアップデート後、作成途中のドキュメント上のほとんどの文字が正常に表示されなくなりました。例えば、文字間の詰めが-1000のようになっている（数値は0なのに）。漢字が図形に化けている。書体によっては、まとなものもありますが、メインで使う新ゴやリュウミンなどは全く表示されません。
ところが、フォントの表示がないのに、PDFにすると表示されているのはなぜでしょう。4 votes -
HEX Franklin Variable Font is Not Visible when Editing
I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.
Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?
4 votesSeems to be fixed in the latest Illustrator build.
Please comment back if it’s not for you.
-
"Verifying access to ://...."
I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.
Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.
There is NO WAY to prevent this from preferences, or from the link panel.
The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.
Sadly…
4 votesThe issue is reported to not happen anymore with version 29.3. Please comment back if it still does for you.
-
Document won't save
Hi there.
I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???4 votesThe problem got solved by resaving the original document and no longer can be reproduced.
If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.
-
Textframe bugs out, and won't change color. Had to make new text boxes
Found a bug where a specific text box will NOT ovewrite the color of the text. I tried deleting paragraph styles, making new paragraph styles with different color, character styles and eyedropper tool. I can change weight, italics etc but the color would NOT change, despite the changes appearing in the appearance panels and other areas. Fixed by making new text boxes and moving the copy to those, but an annoying bug for sure.
4 votes -
Unable to highlight values in Properties panel > Transform
I am unable to hightlight any values with the mouse cursor that are contained in the textbox fields within the Properties Panel > Transform e.g. Width or Height.
Using latest version of Windows 10 and Illustrator 2021 (Desktop).
4 votes -
Hide edges not working
When choosing to hide edges of selected objects, 1 or more objects still have edges visible. I have resorted to back saving my documents as this feature is crucial for layouts.
4 votesAs far as I know, the auto-keying an object in a selection was a bug introduced in one of versions, not caught in time and slipped into the release, later fixed.
Since no object is forced as a key right now, I assume there is no need in having its bold outline to be hidden when Hide Edges is active, since these two factors rarely meet... However, if you have a workflow that requires to have both — I encourage you to file it as a feature request with some examples.
-
Rectangle tool draws slightly rotated rectangle
Update 24.2 - When drawing a rectangle (by selecting the rectangle tool, clicking on the artboard, and entering desired dimensions), the resulting rectangle is slightly rotated, skewed or tilted. It's not noticeable until it's viewed in outline mode.
To confirm this, I create a 1" x 1" square with the rectangle tool. Then drag the ruler origin to the top left anchor point. The transform palette confirms this anchor point is at x=0, y=0 (as expected). Then I select the top right anchor point and see that its coordinates are x=1, y=-.0022. The y-value should be 0.4 votesAs per the comment, the solution might be to check the Constrain Angle value in Preferences > General (Cmd/Ctrl + K) — it should be 0.
If you still have this issue when it’s set to 0, please comment.
-
Can't select multiple anchor points with direct selection tool
The Direct Selection Tool does not select anchor points. When the DS tool hovers over object, the outline appears, but no anchor points appear. Neither can be selected and activated. When DS tool hovers over an anchor point, I can move that one point only. DS tool behaves exactly same as Anchor Point Tool. I cannot select several anchor points at once, and move / align / delete / distribute / join them. Win 10.1903 AI 24.0
4 votesAs per the comment, this can happen due to the accidentally hiding the edges with Cmd/Ctrl + H hotkey (View > Show/Hide Edges).
Please check if this helps and comment back if it does not.
-
Properties panel auto select field contents
Illustrator v24.0
Mac OS Mojave 10.14.6Since the Properties panel was introduced in Illustrator, it won't allow selecting an item, then click once on a field name, such as W for the width field, and automatically select the contents of the field so you can then just enter a new value or use the arrow keys to change the value.
It works fine in the Control bar and other panels, just not in Properties.
It works in the Properties panels of InDesign and Photoshop, as well.
Was hoping it would be fixed in Illustrator 2020, but still not.4 votesSeems to be fixed in recent version of Illustrator.
Clicking a caption of a filed in Properties (if the caption exists for a value) does select the whole value, like it does in other panels.
Please verify and reply back.
- Don't see your idea?