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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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412 results found

  1. some graphics missing when exporting artboard using "export as"

    Hello, I am experiencing strange results during artboard export - after export to bitmap file, there is often some part of graphics missing. Latest example is this - the 1pt stroke, visible in editor, is not present on exported image. Simillar result achieved in numerous different cases, ussually some shapes or contours with white color are missing in exported image. I am includign source files, you will have the background photo link missing, but this can be replaced with any colored box with same result. This is dangerous bug, because you have to control your exports carefully, and is easy…

    10 votes

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    The white outlines in the file have Overprint attribute set. White + overprint result in empty objects, please remove overprint attribute from the white objects and try export again.

  2. New fonts don't load upon installation

    Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?

    9 votes

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  3. プレビュー用のPDFの文字が化けました

    macOS Sequoia 15.6.1
    Adobe Illustrator v29.7.1
    他社で作成されたCentury Gothic Regular が使われているIllustratorドキュメント(作成バージョンは29.7)を開いて修正して保存した。
    このデータはInDesignドキュメントにリンク配置されていた。
    InDesignドキュメントの表示の、Century Gothicの数字が異なる数字になっていた。
    1→3、0→2 のように。
    修正した環境にはCentury Gothicがインストールされていない。Font Bookに表示されない。
    が、Illustratorはフォントエラーを表示することなく、開いた。
    PDFを書き出すと、正常に表示される。
    プレビューのPDFのみ化けている。
    その後、調べてみると、Illustrator内では「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」が使用されていることがわかった。
    また、Illustrator v28.7.9ではプレビューのPDFが正常に表示された。
    さらに、「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」を適当なFontsフォルダにインストールすると、Illustrator v29.7.1でもプレビューのPDFが正常に表示された。
    コミュニティの記述にv29.2.1までダウンバージョンすると様々なバグが回避できるとあったので、ダウンバージョンしてみたが、やはり化ける。
    v29.0までダウンバージョンしてみたが、全て化けた。
    再現方法としては、
    1. Century Gothicをライブラリ/Fonts フォルダに入れる
    2. Illustratorでドキュメントを新規作成
    3. 数字を入力
    4. 書体をCentury Gothic Regularにする
    5. 保存して閉じる
    6. Century Gothicをライブラリ/Fonts フォルダから外す
    7. 5.のドキュメントを開く
    8. 修正して保存(または別名保存)
    以上を、各バージョンのIllustratorで実行。
    InDesignに貼り付けるまでもなく、Finderのプレビューで確認できる。

    9 votes

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    11 comments  ·  Other...  ·  Admin →
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    修正は最新の30.3一般リリースに反映されています。アップデート後、問題が解消されているか確認し、引き続き問題が発生する場合はご報告ください。

    開発チームによると、macOS版Illustratorのフォント処理方法を変更し、一貫性を向上させ、サポートされていないシステムリソースへの依存度を低減したとのことです。その結果、Appleのガイドラインに従い、Illustrator 30.3以降ではシステムフォントが使用できなくなります。

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

    According to the team, they changed font handling in Illustrator on macOS for better consistency and reduced reliance on unsupported system resources. As a result, system fonts won’t be accessible in Illustrator 30.3 and later, according to the Apple’s guidelines.

  4. Objects just vanish when rasterizing inside a clipping mask

    Okay, this is seriously annoying. In the latest Illustrator on Windows, if you rasterize inside a clipping mask, poof — your objects are gone.

    Steps (super easy to test):

    Draw a bunch of objects and group them.
    Make a shape and apply a clipping mask.
    Double-click to go inside the group.
    Select everything and rasterize.
    And just like that... everything disappears.

    If you leave even one object out of the selection, they don’t disappear.

    But when you select all → gone.

    If I only rasterize one object, or part of them, it works fine. But if I select all? Illustrator…

    9 votes

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  5. [Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen

    Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.

    Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.

    9 votes

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    As stated in an update at forums, there is a solution.

    A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.

    If it persists, follow these steps:

    1. Close all Adobe apps, including the Creative Cloud desktop app.

    2. Navigate to the following folder location:

    Mac: ~/Library/Caches/Adobe/CCX Welcome folder

    Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

    3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.

    4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.

    Leave a comment if this resolves the issue or not.

  6. Images get randomly cropped from unwanted sides with Crop Image

    Currently when you wish to crop an embedded or linked image, clicking the crop button makes the cropping interface appear over the image.

    When this happens, illustrator has already applied some (seemingly random) degree of cropping to the image.

    This is super annoying if you only want to crop one edge of the image as you have to return the other three edges to the uncropped position.

    Also if you are zoomed in so far as to not be able to see all the edges of the image, you crop the edge you are looking at without realising illustrator automatically…

    9 votes

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  7. Exporting assets as SVG with asset export tool is buggy

    Asset export in illustrator is a very convenient tool, the only problem I found is when exporting my drawings to SVGs they get distorted, but when I take my objects one by one to a single document and fit them in an artboard and save the document as SVG the problem resolves (a big process), essentially because SVG saving settings for saving a document isn't the same when for exporting with asset export, I believe it isn't a big problem to solve and I hope for it to get fixed soon, I can reply with images to assist my point.

    9 votes

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  8. Paste in Place gets object pasted into its original layer and not a selected one

    Copy an object (Cmd + C), then create a new layer, select it and Paste it in Place in the new layer — the object gets placed in tis original layer instead.

    9 votes

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    2 comments  ·  Other...  ·  Admin →
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    The 'Paste Remembers Layers' option in the Layers panel’s flyout menu regulates this behavior. When it is checked — Illustrator will honor the original layer of a copied artwork and paste it in the same layer, ignoring the selection of a layer.

    However, if disabling this option does not help — please comment.

  9. Workspace panels move on their own

    While using the new Illustrator CC v.23, the workspace will randomly move around and cover up the artboard that I am working on. I can simply click "reset workspace" and it's back to normal it is very frequently that the workspaces move around randomly. Please fix, Thanks.

    9 votes

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    We have a feature to popup colors panel when you click on fill/stroke proxy. Please remove the colors panel from the the workspace when it pops-up you should be fine. When I say remove you just have to remove from the dock and keep it as a floating

  10. Smart Guides no longer work.

    Smart Guides no longer work in Illustrator

    9 votes

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  11. High GPU load on macOS 26 Tahoe

    Laggy performance and high GPU load.
    Upon investigation, issue isolated to WindowServer when Adobe Illustrator is running, with or without a document open.

    8 votes

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  12. グループに含まれるテキストの組方向を正確に表示しない

    iMac27inch/i5/32GB mem/1TB SSD/macOS14.7.2
    Illustrator ver.26以降で確認

    Step to Reproduce
    1. 新規ドキュメントにポイントテキストを複数作成する。そのうち、いくつかは縦組みに設定。
    2. すべてのポイントテキストを選択してグループ化する。
    3. ダイレクト選択ツールまたはTツールで縦組みのテキストを選択する。
    4. メニュー:書式→組み方向を選択した際に縦組みテキストを選択しているにもかかわらず横組にチェックが入っている。

    期待する結果
    縦組みのテキストを選択した際には該当メニューで縦組みにチェックマークがついている。

    実際の結果
    縦組みを選択しているにも関わらず横組みにチェックマークがついている。

    この縦組み・横組の表示は選択範囲に複数の状態が含まれた場合にデフォルトの横組が選択されるという挙動になっています。端的に言って、この複数ステートをデフォルトで表示してしまうのも問題です。本来であれば双方にチェックマークがつかない状態で表示するべきところです。
    グループ化されたオブジェクトの一部を選択した場合でもこの組み方向の機能はペアレントの状態を参照しているようです。正確に選択範囲の状態を反映した表示にするべきです。

    EN Translate
    Step to Reproduce
    1. Create several point texts in a new document. Set some of them to vertical type orientation.
    2. Select and group all point texts.
    3. Select the vertical text with the Direct Selection tool or the Text tool.
    4. when selecting Menu: Type-> Type Orientation, the Horizontal checkbox is checked even though the vertical text is selected.

    Expected Result
    When vertical text is selected, a check mark is placed in the vertical menu.

    8 votes

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    修正は最新の30.3一般リリースに反映されています。アップデート後、問題が解消されているか確認し、引き続き問題が発生する場合はご報告ください。

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

  13. Can’t select an object under a locked object

    I'd like to be able to work on an area that is under a locked layer.
    Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.

    Maybe there is a paramaeter somewhere about it, but I didn't find it so far.

    Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
    You could say put it under your working layer and ask you working layer to…

    8 votes

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    13 comments  ·  Selection  ·  Admin →
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    This most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.

    It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221

  14. Repeat object has no indication of selection when bounding box is off

    Repeats is broken right from the start and you are not even planning to improve it... OK, not improve it, but just to make stable, as it was supposed to be.

    Here in the GIF, I have Bounding Box turned on, and it seems it works OK.

    Then I disable bounding box (which is normal for me and a lot of other users). Again — AI allows to turn if OFF, and everything works without it just FINE — except for Repeats and area type text (but this is another tale).

    Now, when I select both objects, the repeat object…

    8 votes

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    0 comments  ·  Repeats  ·  Admin →
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  15. 'Fit to Artwork Bounds' doesn't work in action command

    Illustrator 2020 won't crop the artboard to the illustration limit with an action.

    I need to make an action which:
    - Selects all
    - Object > Artboards > Fit to Artwork Bounds
    Not implemented.

    8 votes

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    4 comments  ·  Actions  ·  Admin →
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  16. Resizing a new document window is broken

    When creating a new document the widow goes full screen, when I try to resize using the bottom right corner to resize window, it automatically grows larger than the screen size and can't grab the corner... then when I do get the corner back on the screen trying to resize just doesn't work well, it’s very slow and largish and half the time it won't resize it jumps back to full or only partially resizes... never did this before and it’s a pain. I spend 10 min trying to get the window like I want it to be nearly every…

    8 votes

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    Hi,

    Sorry for the inconvenience caused. Please try changing the UI scaling option under preferences—>UI interface—>UI Scaling —> small. Please revert back if this doesn’t work.

    regards,
    Ritika
    Illustrator team

  17. AI extremely slow on imac Pro 1.1, can't control UI

    I use AI in the CC 22 version on a new imac Pro 1.1 from Dec 2017. It will always pick up objects and move them, it is almost impossible to control the UI and work with the application. It also doesn't react properly on the click command of the track pad. The same happens when I use a mouse. Both, in bluetooth mode and direct wire mode. The system is macos high Sierra 10.13.3

    Do you have any help you can offer? Thank you.

    8 votes

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  18. Illustrator 30.3 Font Handling Issue

    The new 30.3 update for Mac introduced "improved font handling in Illustrator (macOS) for better consistency and reduced reliance on unsupported system resources"

    However, this seems to have broken auto font activation with the Typeface font manager.

    Is there a way to get this fixed?

    Thanks!

    7 votes

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  19. Swatches Info doesn’t work for the only swatch selected

    If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

    7 votes

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  20. Export As does not respect Large Canvas scale (Illustrator 29.2.1)

    If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.

    I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.

    7 votes

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