Hidden Characters remain visible when exporting in PNG
Windows 11 Pro Version 25H2
I work with Hidden Characters on, and when I export a PNG (export for Screens), they remain visible. Hidden Characters aren't supposed to remain visible after a PNG export. The only way that I could resolve the issue is to turn them off. But when I try to disable hidden characters, it looks like they are already off (even though I can still see them), and I have to turn them on, then off again, to make sure they are completely disabled.
Marina Papageorgiou
shared this idea
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Please do. If you happen to find docs that reliably lead to this problem, please send them over to sharewithai@adobe.com (and also mention the link to this report then, https://illustrator.uservoice.com/forums/601447/suggestions/51427546)
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Hi Egor, it is indeed a very difficult bug to replicate, but it has happened repeatedly in my company in the course of the year, and every time we have to explain to our clients that it is just a bug.
Allow me to correct myself, what I use to export PNGs is ‘Export as…’, I have attached a screenshot with the PNG settings. The original documents are all CMYK. I have noticed that it mostly happens when I have multiple documents open and use Actions to export each one as a PNG (Export as, Save As, Close), but it also happens when I export individually. Since I managed to turn off Hidden Characters in my documents, I can’t seem to replicate it in those, but it seems to be embedded in older documents; we just need to stumble upon it.
I tried to do "Show Hidden Characters", which is disabled every time "Export for Screens" is used, as you mentioned, but I couldn’t replicate that either. The Hidden Characters stayed on.
It happens with many different documents and formats, such as single artboards, multiple artboards, and multiple layers. It is very random. I will do my best to find an older document with the same issue as soon as possible.
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A possibly related report:
"Show Hidden Characters" is disabled every time "Export for Screens" is used
https://illustrator.uservoice.com/forums/601447/suggestions/39406801 -
Woah, this is odd! Can’t make it happen...
Marina, can you reproduce this in a brand new document?
Is your doc is made in RGB or CMYK mode? What exact setting do you use when you try to export a PNG (a screenshot would suffice)?
If this happens in one file only, please File > Package it and share it with the team, so they can try it at their side.
