Illustrator (iPad) Bugs
627 results found
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Keeps freezing and crashing impossible to work with
I have just downloaded it and subscribed but it just keeps freezing when working on a file or crashing. In particular when using the grid option. Nothing works anymore.
24 votes -
Paint Brush crashes the app
Paint brush tool (using the art brushes) crashes the app after a few strokes, and you can’t export AI or PDF if you have paint brush strokes in your file.
Also, the app crashes when moving objects in layers.21 votes -
keyboard crashes
When using the type tool and you tap the keyboard to bring up the keyboard it sometime crashes.
20 votesNeed more information here – does the application crashes while brining up the keyboard or is it that the keyboard collapses as soon as you bring it up?
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Illustrator iPad won't let me put the hex # in for color
The Illustrator iPad version won't let me put the hex # in for the color I want. I can put a couple of numbers in and then it puts some zeros in front of the first three numbers and deletes the rest. Help!
20 votes -
19 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
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Crashing at launch on iPadOS 17
It doesn’t even pass the splash screen, crashes immediately.
iPadOS 17 Beta 4
2020 iPad Pro 11 inch16 votes -
Crashes when importing or placing PDF file
The specific file is attached. The loading spinner appears and then the app crashes.
16 votes -
15 votes
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Freezing and crashing
Freezing and crashing. Can’t use brushes. App closes on its own.
15 votes -
Slow, freezes, features won’t apply sometimes - crashes
Created lines - randomly wont show, even when selected. Moving objects becomes time consuming since it lags in the process. Adding more elements creates even slower processes or crashes all together. Upon lunching some projects, text, images, etc will be highlighted in a red box and NOT as originally created; basic formats. Numerous performance issues. Use for business, subscription paid, software updated, iPad restart performed numerous times, happens within ANY illustrator project, and unable to complete projects!
Critical… unable to use PAID services 🥺 unable to load video example15 votes -
When saving, doesn’t save/upload all art boards to cloud
I tried saving a project to the cloud and it would either save all art boards in very low quality images or only one page of the art board
15 votesNeed more information – is this happening while exporting the files to cloud? If yes, for which format?
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I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.
The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.
This happens for example when I want to erase, draw, paste, add layers, etc.
Please fix ASAP!
14 votes -
Crashes every few minutes
I’m working on an exam project right now and adobe wont save and keeps crashing. Every few minutes, it’ll crash and delete everything I’ve done in those minutes since crashing. This is a real pain and for a program that is supposed to be high quality vs procreate that I haven’t ever had crash. It’s just really annoying having to draw the same thing over and over for it just to be deleted.
14 votes -
Freezes and absurd lag
iPad Pro 5th Gen, experiencing random freezes and recalculations for ever, also all of the sudden a strange lag, lines appear few seconds later while drawing, this disappears after restarting the app. Overall very buggy and unreliable, please fix this.
14 votes -
Snap to grid isn’t working
It’s difficult to precisely place anything. When snap to grid is on, I don’t understand what my points are snapping to, because I can’t get it to align with the grid I’ve set up in the settings. When turning off all snapping to grid features, I still cannot freely place anything and my objects are still snapping to something.
14 votes -
Context menus/ popups close automatically
iPad Pro 2020
Illustrator 1.0, illustrator 1.1When expanding any tool menu or opening any context menu/ pop up menu for any navigational elements, the pop up menu will open for one second and quickly close. If you can select a nested element/option in that popup before the popup closes in that brief second then good, otherwise the popup closes and you have to try again. This includes all tool menus on the left bar such as color swatches, pencil tool drop down, text tool drop down etc.. and on the top bar menu items such as export, help, settings,…
14 votes -
Anchor point deletion in error
Tapping and holding an anchor point with the direct selection tool in order to move the anchor point is deleting the anchor point instead of allowing it to be moved.
14 votes -
Crash when opening or creating any document.
Since moving to iPadOS17.1 the illustrator app has become unusable. Anytime i create or open a document, it immediately crashes. I have also tried deleting and redownloading the app. The issue still persists.
13 votes -
Blob brush tool is not working properly
Lines and shapes created with the blob brush tool are showing a bug and the final shape or line looks completely off, making the tool useless. I am working in files with lots of vector points, but I have never had this problem show up until now.
13 votesThank you for your feedback. It is helpful to understand. I’ll post an update on how we plan attend to this problem.
Am really sorry that the changes are not suiting to your style of working.
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App crashes when using Magic Keyboard. Unable to type.
When using my Magic Keyboard the app crashes instantly, It then also sometimes doesn’t bring up the keyboard on the screen so im unable to type at all.
12 votesThe issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
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