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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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653 results found

  1. There is issue when writing in arabic... the word disconnected and reversed ??

    25 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  2. Paint Brush crashes the app

    Paint brush tool (using the art brushes) crashes the app after a few strokes, and you can’t export AI or PDF if you have paint brush strokes in your file.
    Also, the app crashes when moving objects in layers.

    21 votes
    5 comments  ·  Brushes  ·  Admin →
    How important is this to you?

  3. keyboard crashes

    When using the type tool and you tap the keyboard to bring up the keyboard it sometime crashes.

    20 votes
    8 comments  ·  Admin →
    How important is this to you?

  4. Illustrator iPad won't let me put the hex # in for color

    The Illustrator iPad version won't let me put the hex # in for the color I want. I can put a couple of numbers in and then it puts some zeros in front of the first three numbers and deletes the rest. Help!

    20 votes
    6 comments  ·  Admin →
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  5. Can’t export file un pdf format

    19 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. Freezing and crashing

    Freezing and crashing. Can’t use brushes. App closes on its own.

    18 votes
    2 comments  ·  Brushes  ·  Admin →
    How important is this to you?

  7. Crashing at launch on iPadOS 17

    It doesn’t even pass the splash screen, crashes immediately.
    iPadOS 17 Beta 4
    2020 iPad Pro 11 inch

    16 votes
    2 comments  ·  Launch  ·  Admin →
    How important is this to you?

  8. Crashes when importing or placing PDF file

    The specific file is attached. The loading spinner appears and then the app crashes.

    16 votes
    Under Review  ·  1 comment  ·  Admin →
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  9. I can't launch Illustrator on my ipad after installing IpadOS 17 beta

    15 votes
    0 comments  ·  Launch  ·  Admin →
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  10. Slow, freezes, features won’t apply sometimes - crashes

    Created lines - randomly wont show, even when selected. Moving objects becomes time consuming since it lags in the process. Adding more elements creates even slower processes or crashes all together. Upon lunching some projects, text, images, etc will be highlighted in a red box and NOT as originally created; basic formats. Numerous performance issues. Use for business, subscription paid, software updated, iPad restart performed numerous times, happens within ANY illustrator project, and unable to complete projects!
    Critical… unable to use PAID services 🥺 unable to load video example

    15 votes
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  11. When saving, doesn’t save/upload all art boards to cloud

    I tried saving a project to the cloud and it would either save all art boards in very low quality images or only one page of the art board

    15 votes
    2 comments  ·  Admin →
    How important is this to you?

  12. Crash when opening or creating any document.

    Since moving to iPadOS17.1 the illustrator app has become unusable. Anytime i create or open a document, it immediately crashes. I have also tried deleting and redownloading the app. The issue still persists.

    14 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  13. I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.

    The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.

    This happens for example when I want to erase, draw, paste, add layers, etc.

    Please fix ASAP!

    14 votes
    4 comments  ·  Performance  ·  Admin →
    How important is this to you?

  14. Crashes every few minutes

    I’m working on an exam project right now and adobe wont save and keeps crashing. Every few minutes, it’ll crash and delete everything I’ve done in those minutes since crashing. This is a real pain and for a program that is supposed to be high quality vs procreate that I haven’t ever had crash. It’s just really annoying having to draw the same thing over and over for it just to be deleted.

    14 votes
    1 comment  ·  Performance  ·  Admin →
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  15. Freezes and absurd lag

    iPad Pro 5th Gen, experiencing random freezes and recalculations for ever, also all of the sudden a strange lag, lines appear few seconds later while drawing, this disappears after restarting the app. Overall very buggy and unreliable, please fix this.

    14 votes
    0 comments  ·  Performance  ·  Admin →
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  16. Snap to grid isn’t working

    It’s difficult to precisely place anything. When snap to grid is on, I don’t understand what my points are snapping to, because I can’t get it to align with the grid I’ve set up in the settings. When turning off all snapping to grid features, I still cannot freely place anything and my objects are still snapping to something.

    14 votes
    3 comments  ·  Snapping  ·  Admin →
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  17. Context menus/ popups close automatically

    iPad Pro 2020
    Illustrator 1.0, illustrator 1.1

    When expanding any tool menu or opening any context menu/ pop up menu for any navigational elements, the pop up menu will open for one second and quickly close. If you can select a nested element/option in that popup before the popup closes in that brief second then good, otherwise the popup closes and you have to try again. This includes all tool menus on the left bar such as color swatches, pencil tool drop down, text tool drop down etc.. and on the top bar menu items such as export, help, settings,…

    14 votes
    15 comments  ·  Admin →
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  18. Anchor point deletion in error

    Tapping and holding an anchor point with the direct selection tool in order to move the anchor point is deleting the anchor point instead of allowing it to be moved.

    14 votes
    6 comments  ·  Admin →
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  19. App constantly crashes + cant save a file error

    Hi!
    The app constantly crashes on my ipad 9.
    What I do:
    1. Open the app
    2. Open the project
    3. It crashes and doesnt let me do any action

    Before the above started to happen, there also was “cant save a file” error for a couple of months, I coudnt save any of my projects on ipad.

    So now I cannot use your app at all.

    I wanted to attach the log file here, but it writes that the file format is not supported (zip).

    Help, please.

    It is critical!

    13 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. Blob brush tool is not working properly

    Lines and shapes created with the blob brush tool are showing a bug and the final shape or line looks completely off, making the tool useless. I am working in files with lots of vector points, but I have never had this problem show up until now.

    13 votes
    25 comments  ·  Admin →
    How important is this to you?
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