AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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2 votes
Illustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました内容につきまして、以下の内容の詳細をお教えください。
1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
2, 問題が発生したときに実行していた手順
3. [再現検証用] Illustrator ファイルまたはムービー書き出しは複数のメニューや設定がありますので、再現検証のために追加情報をお願いいたします。
よろしくお願いいたします。
Illustrator チーム
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
The UserVoice support claims it is fixed now. So far no more new duplicates noticed, but please do comment if you still get them. We try to track and merge all of them.
An error occurred while saving the comment Chad, it seems like the problem is solved. Thanks for making a push!
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment That can explain a huge amount of duplicates we are having here sometimes. Logging this at Uservoice’s Uservoice:
Please vote!
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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5 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Stuart, which font fails, when? Can you please email details to sharewithai@adobe.com, with the source file that leads to the problem. Ask for a staff member to take a look it in a session, because it seems to be like a machine specific issue.
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1 vote
An error occurred while saving the comment Can you provide the file that causes such a problem please?
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Well, it failed completely for me, resulting a single line near the left edge of the image, and nothing more. There were definitely some changes made to the vectorization mechanism, with the best intents, which were quite a failure it seems.
I will try to bring some attention to it.
Thanks for the great usecase, this is going to help a lot. -
1 vote
An error occurred while saving the comment Does switching between GPU and CPU change anything?
Have you tried to reset preferences, as AG advise in their article (https://astutegraphics.com/support/tutorials-and-troubleshooting/resetting-illustrator-preferences)?An error occurred while saving the comment You mean that it starts to work fine when you remove AG plugins from the Plugins folder? How do you know that AG plugins cause this?
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1 vote
An error occurred while saving the comment Ges, to sort something out, the team needs A) file that misbehaves, B) screenshots of how it behaves for you and your colleague. No evidence — nothing to solve. So please provide some.
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2 votes
An error occurred while saving the comment Shara, does this happen for JPEGs only or for other filetypes as well? How permanent is this bug?
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4 votes
An error occurred while saving the comment Changing Precision in Pathfinder options helps in most cases, true.
And as the 'Remove Redundant Points options' is sometimes gets reset to the default value. Thanks, Ten, for reminding me of that!An error occurred while saving the comment Yes, I can confirm that.
Even adding extra points for the arc does not help...When it happens, I use plugin tools to workaround this (Path Intersections from AstuteGraphics), but this is not a perfect way.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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21 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment While Adobe team fixes this, I can offer you to use a script that does it:
https://www.dropbox.com/s/3xh36thh7lg9sa1/Fast%20Relink%20v.1.0.jsx?dl=1 -
1 voteAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Strange, does work for me.
Can you please record a short video of you trying?
Please include Fill/Stroke indicator, the object that refuses to have the color, Color Guide and Appearance panels in view. -
2 votes
An error occurred while saving the comment Mika, do you send you crash reports to Adobe?
If you don’t, than the team knows nothing about your crashes at all.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Lisa, I see no difference between screenshots except for the small copy of a screen in the bottom right corner.
Also I do not clearly get the problem.
You mean you can't pick another tool? Not a single one except for the Pan (Hand) tool? Or the tool does not pick anything? Have you tried to install a previous version? Is this the fresh installation or it worked fine before?