AdminEgor Chistyakov
(Admin, Adobe Illustrator)
My feedback
6484 results found
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1 vote
unfortunately we have not been able to recreate the problem on our machine with similar configuration.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.some additional suggestion: You may want to keep your memory free by reducing the number of undoes – last 200 edits in memory may be too much of data in memory that you may not need ever.
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment This is more complex problem than you think.
Try to describe how it should work and about compatibility. -
1 vote
Thank you for trying out Illustrator for your artistic creations. Everyone is a beginner when they start I am sure spending time on the product shall make you an expect in next few years. If there is anything we can help you speed up please do not hesitate to exercise to option to call up support or use our forums forums.adobe.com to engage with peer artists.
RESOLVED: As Egor mentioned please adjust your zoom level, 1 pt will look bug at 6400% zoom. Look for zoom drop down at bottom left of your screen.
CAN NOT REPRODUCE: We could not recreate the issue where gradient freezes the application. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to…
An error occurred while saving the comment You are working with 6400% zoom. Of course 1pt is huge! Try to zoom out to 100% and work not with tiny-tiny objects. You could also attach your file for investigation
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11 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Please show pictures.
You are doing everything right, but it all depends on shape of envelope path, it's complexity, number of points, handles (especially handles). When you make distortion 'with top object', it got CONVERTED to mesh automatically, so you have to understand meshes anyway.
I would like to help, but I need real art you making to give you an advice.
Also please look for free MeshTormentor plugin which is must-have for working with meshes. -
3 votes
An error occurred while saving the comment Can't confirm. Could you describe exactly how you do it or attach screen recording? (use LICEcap, it's cool)
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155 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment But make it an option. Options!
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4 votes
An error occurred while saving the comment And don't make it default behavior, but add it as option.
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6 votes
An error occurred while saving the comment Check 'Use Preview Bounds' option in Preferences.
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3 votes
Illustrator can display artwork in Preview mode and Outline mode — with only lines edges drawn. You can switch between this modes with Cmd/Ctrl+Y hotkey or via View > GPU/CPU Preview / Outline command.
An error occurred while saving the comment You seem to accidentally have pressed Ctrl+Y and went to Outline mode.
You can press it again or do the same command via View > GPU Preview (or CPU, whatever) -
1 vote
An error occurred while saving the comment It is called Symbols and it already exists.
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173 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment There is a way to apply opacity mask to whole layer, that will exactly what you want without clipping mask. Target layer's appearance by clicking round marker next to layer's name in Layers palette, then create opacity mask and put black rectangle sized as artboard. Check 'Clipping' and 'Invert' options for mask. Exit mask. Now everything beyond artboard should be hidden. This is convenient, when your clipping mask/path is complex and you have to constantly change it.
You can also set artboard-sized rectangle to be a layer's clipping mask directly, so you won't need to enter isolation mode. Just select only it and choose 'Make clipping mask' in Layers palette options. You can lock path, if you like, and draw as you usually do.
So the third option is not necessary, I guess.
Good patience and intelligibility to you :)
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25 votes
An error occurred while saving the comment Equal is not an option. These two are different.
But I agree that AI's Window menu could be rearranged. For example, put all external palettes into 'External' group. -
4 votesResolved (Comments Open) · 3 comments · Illustrator (Desktop) Feature Requests » User Interface · Admin →
An error occurred while saving the comment I confirm, clicking labels in Properties really does nothing, but should select values.
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1 vote
An error occurred while saving the comment Can't confirm, OK for me.
Can you show recording or provide test files or algorithm for it's replication? -
14 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment I can confirm for AI 22.1
Please test this file out:
https://we.tl/1WdjLoKlCa
Open, set overprint for gradient strokes, save, close, reopen, check overprints — they would be off! -
1 vote
An error occurred while saving the comment Sometimes it can be done. Try use 'Flatten transparency' command with 'Vectors' set to maximum (and try other options there) — it does exactly what you want.
But sometimes transparencies can't be converted to flat gradients — then you get rasters anyway. -
3 votes
You can grab the edge of the Gradient panel and resize it, making the gradient strip larger.
Please comment back if the solution is not sufficient for you.
An error occurred while saving the comment You can grab palette's edge and stretch it, making gradient there larger. Is it not enough?
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3 votes
An error occurred while saving the comment Hello, Ares! I like the need, but I don't like the solution you provide.
May be introducing palette commands like 'Move layer backward/forward' will do the trick? -
1 vote
An error occurred while saving the comment I don't quite understand your problem. Screenshot doesn't provide more info also.
May be you accidentally pressed Ctrl+H and got edges hidden? -
1 vote
An error occurred while saving the comment Dude, what do you mean? What icons? What settings? How did the look before? Try to describe rather than curse.
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Look closely at your document caption/tab. It says that GPU preview is still on. You should apply changes, I guess. If it doesn't work, try to change preview mode in View menu.