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  1. 402 votes

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    MarkR commented  · 

    This issue is getting worse. Now the last tool used, remains the selected tool, no matter what keyboard shortcut I attempt to switch to. Even I try to switch tools with the Tool-bar, the tool won't switch, UNTIL I start closing browsers... usually closing Chrome fixes it.

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  2. 154 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    MarkR supported this idea  · 
  3. 134 votes

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    MarkR supported this idea  · 
  4. 1 vote

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    MarkR commented  · 

    FIRST: Chose in the top menu 'View / Show Transparency Grid', and that white document section will disappear.

    SECOND: You can then edit the values of the checkered background in the top menu under, 'File / Document Setup'

  5. 4 votes

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    MarkR supported this idea  · 
  6. 200 votes

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    Thank you all for reporting this issue and providing us your valuable feedback.

    What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:

    1)Double click any Ai file to launch Illustrator
    2)Placing files in Illustrator via Bridge.

    For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.

    1. On opening a file in Illustrator the START SCREEN do…

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  7. 91 votes

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    Need More Info  ·  Yogesh Sharma responded

    We would like to understand more about this request. Please me us know if you can talk to us on a call to demonstrate the issues in detail.

    Thanks,
    Yogesh

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    MarkR commented  · 

    Another issue with the current pen-tool is with sharp corners. The vectors go berserk and throw out crazy sharp-point that extend way past where they should and or the smooth lines are broken up into segments, like they are dashed or something. It's EXTREMELY frustrating, that the "industry standard" vector tool can't handle this.

    Illustrator paths used to be so incredibly awesome.

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  8. 4 votes

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  9. 963 votes

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    MarkR supported this idea  · 
  10. 4 votes

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    An error occurred while saving the comment
    MarkR commented  · 

    ALT+Command pops-up the Document-Setup and you can set the "Units" there and Illustrator should save it. ...at least it always saves it for me (I change it in the prefs, as well).

  11. 5 votes

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  12. 42 votes

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  13. 41 votes

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  14. 55 votes

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    The intended way of setting a default font is to edit document profiles. These files are located in folders like 'C:\Program Files\Adobe\Adobe Illustrator 2023\Support Files\Required\New Document Profiles\[language]\' on Windows and 'Macintosh HD > Applications ▸ Adobe Illustrator 2020 > Support Files > New Document Profiles > [language]' on Macs.

    Make a copy of the one you want to use someplace else, open it in Illustrator, make your changes, replace the original and then use it when creating a new file.

    There are many tutorials on the web about managing these, like this one: https://productivista.com/new-document-profiles-saves-your-default-settings/

    However, this way indeed is not the most discoverable. Please continue to vote and leave comments if you want this to be improved.

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  15. 8 votes

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  16. 725 votes

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    It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.

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  17. 162 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    MarkR supported this idea  · 
  18. 444 votes

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    MarkR supported this idea  · 
  19. 176 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    MarkR supported this idea  · 

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