Window size not big enough - Can't open the illustration
When I try to open a document from my drive, I get a pop-up window that says: Can't open the illustration. There is not enough room for the window; increase document area and try again.
I've only had this issue since the last update. What can I do to fix this?
Anonymous
shared this idea
I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
-
Tommy D Thompson commented
Happening on almost every file. It minimizes the window to a size that illustrator "can't" open the file. wasting time getting files open.
-
Thomas Wolfe
commented
This also happens to me but only on windows and with certain files for the first few tries of opening it. Then it appears to self-resolve. It does cut about 5 minutes out of my workflow though.
-
Lance
commented
This has been a long standing issue with Illustrator, at least on Windows. It has something to do with whether the application window is maximized or whether the user has click-dragged each edge to re-size the window.
I've always found that in maximized window mode I have more issues with this; typically everytime I double-click an illustrator file to open it.
If I manually drag each application border; top, bottom, left and right edges to the screen's edge then this issue does not happen very often.
-
Kristi K
commented
Every time I try to open an additional tab in .ai with the program already open, the window gets small and then an error code pops up saying "Cant open the illustration. There is not enough room for the window; increase document area and try again". It's so annoying to have try 2 and sometimes 3 or 4 times just to open the file. I have to manually readjust the window even though I'm starting from full screen.
-
Jason
commented
I am still experiencing this issue as of 4/30/21. Sometimes I have to attempt to open my file up to 10 times before it finally opens without giving me that warning and shrinking my window down.
-
gequ
commented
Same problem here when trying to open a ai/pdf from the web (we have a plugin to tell AI to open it).
-
Anonymous
commented
No. The customer is correct on his complain. Many times we have to create or open files larger than 577 cm and Illustrator does not allow it. The samr applies to all Adobe programs. It really is annoying.
-
Rich
commented
I have been unable to open any documents today. Even after uninstalling Illustreator the installing a new version the problem persists. I get the same error message:
"Can't open the illustration. There is not enough room for the window; increase document area and try again."
I'm unable to even see the window - so no way to increase its size.
Started happening when i unplugged from two LG UltraFine screens.
Ridiculous and infuriating bug - what can I do?
-
Anonymous
commented
SAME PROBLEM HERE
-
ritika patel(Illustrator team)
commented
Hi,
Thanks for reporting this.
It will be helpful if you share the file with us along with the machine specification.Regards,
Ritika