Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
437 results found
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Rendered canvas is completely broken
MAKE IT WORK!!
If anyone can tell me why all my illustrator files become corrupted when i open them as in the attached i would be very happy. The problem is also found when trying to draw a simple ellipse or rectangle (it gets filled with jagged junk)! Is this a version problem?? Grrrrrr1 vote -
Ruler at 45° angle is not a straight line when zoom in, artefacts while moving cursor over it
If you place a ruler (line), rotate it 45° and zoom in, the line is not a straight line. You can see a stair effect.
Moving over it with the cursor, makes artefacts on repaint.
A 45° line from top-left to bottom-right should be always drawn as 1px right and 1px down.
I think the math-lib in the background of illustrator is written with a very very poor quality, so that this in trues is a rounding problem from float to integer.
1 vote -
Shapes are not drawn at the same positions as guides at some zoom levels
When placing a shape, a rectangle for example, and snap one side to a guide, shape side position relative to the guide differs at different zoom levels.
Sometimes it is exactly on the same position, like always expected. Sometimes its overflowing the guide, sometimes its to far away.
Very annoying. It feels like working Corel Draw in the 90th. :-(
1 vote -
Opacity issues with white
Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.
1 vote -
All looks jagged
Jagged when using the Pen tool, on texts and on curved paths.
Tried toggling the GPU and CPU preview , reinstalling the updated app, updating the drivers, updating Windows 10. The issue is still not resolved.
Clearly see the the lines are not smooth in outline mode too.
Unusable file with this bug.1 vote -
UI Panels not rendering with Catalina update
The panels in the user interface for both Illustrator and Photoshop have started not rendering properly (aka disappearing) both for the document panel and for workspace panels the ever since upgrading to Catalina on Mac. This most commonly happens when pressing "F" to switch between document views. Other times when switching from another application to the Illustrator or Photoshop window, the entire document disappears despite the Window dropdown menu saying it is open.
I have contacted Adobe Customer Support and they have continually told me to delete my preference files (Illustrator) or turn on/off Legacy compositing (Photoshop). Despite doing these,…
1 vote -
transparency grid disabled - Drawing area is not visible
I had this problem only with some files, which created "AI CC23.0 mac".
If transparency grid enabled, Everything looks normal.My System:
Windows 10
intel i7 8700K 32gb Ram
Nvidia Quadro P1000
AI 24.1 6@177427 (64-bit)1 vote -
Stroke width profile selection malfunction after last update.
Stroke width profile selection not giving the proper "style" from pull-down menu. I select "uniform" but Ai creates "width profile 1"
1 vote -
Inconsistency between GPU and CPU modes for composite fonts
mac OS 10.15.1 (19B88)
iMac (Retina 5K, 27-inch, Late 2015)
4 GHz Quad-Core Intel Core i7
AMD Radeon R9 M395 2 GBI have an issue regarding inconsistent appearance between GPU and CPU modes when using composite fonts. Attached are the screen shot images of the identical material when captured in (1) GPU-mode, (2) CPU-mode, and (3) GPU-mode after outlined.
As the files show, the last 2 characters show up at different position. The outlined characters show up in the position identical with (2). So I guess (1) has some issue (not displaying the pre-outlined characters at the correct position).
…
1 vote -
se pega
Hola desde que lo instales funciona muy lento se paga y no se cierra cuando uno presiona la X solo cuando con el botón derecho me señala cerrar programa esto no debería ser así si estoy pagando por un buen servicio. gracias solicito solucionar
1 vote -
1 vote
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GPU Preview hangs with simple file
System specs: MacBook Pro (Retina, 15-inch, Mid 2015) • GPU Intel Iris Pro 1536 MB • OSX 10.14.6 • Illustrator 23.1.1
I have an Illustrator file (attached) which is originally imported from a dwg file but doesn't seem to contain that much artwork. Trying to open this file (or preview) with GPU either hangs Illustrator or takes minutes on end to render. The same thing happens if this file is placed in Indesign and GPU preview is on there, even recovering that document after force quitting hangs Indesign.
I can simply work around this problem by disabling GPU performance from…
1 vote -
adobe illustrator 2015 onword version jerk and lagging issue
im work LG 5K DISPLAY WITH MAC PRO 2013 I HAVE INSTALLED ADOBE ILLUSTRATOR 2019 ABOUT 3 MONTH IM FACING SOME ISSUES ON OVERPRINT PREVIEW MODE AND NORMAL MODE (NORMAL MODE IS OK NO ANY JERK AND LAGGING ISSUE BUT ON OVERPRINT PREVIEW LAGGING JERK ANY MOVEMENT ON SCREEN AND ARTBOARD ANY SOLUTION ABOUT MY PROBLEM PLEASE SHARE IM VERY TRIED AND I REQUEST TO ADOBE PLEASE REMOVE GPU OPTION 2015 ONWARD VERSION ADOBE ILLUSTRATOR 2014 IS EXCELLENT PERFORMANCE AND WORK OVERALL.
1 vote -
Illustrator CC Crashes In Tablet Mode
Illustrator regularly crashes every couple of hours when my Spectre x360 is in tablet mode, also when using the HP Pen. Is anyone else getting this?
Running Illustrator in power saving mode was suggested as a workaround, but it's still crashing.
System info attached.
1 vote -
Measurement labels is not showing properly (Smart Guide)
Hello,
I found a bug that is not showing measurement labels properly on a specific environment.
in Windows 10 Pro Korean,
English version of Illustrator CC is not showing measurement labels properly (it just shows a narrow gray box, no text at all inside of the box).When I install Korean version of Illustrator CC, it shows the measurement labels properly. I think this causes because of the font issues or Windows local system.
I hope this bug is going to be fixed as soon as possible.
Thanks
1 vote -
pixel error
This happens a lot when I am working in Illustrator, I have to zoom in and out to see the correct color or for not seeing this issue. PLEASE HELP
1 vote -
GPU rendering problem. - My graphics appear pixelated at certain zoom levels. Comes and goes. Very annoying when working.
This happened a few months or weeks ago.
I am using Macbook Pro - 2017
OS version: Mojave 10.14.5 (18F132)
Adobe Illustrator: 23.0.4
This issue disappears when I turn of GPU rendering but I am used to working with GPU rendering ON.I am hoping for a fix on this soon or maybe there is already. please let me know. Thanks :)
1 vote -
Scaling / rendering bug - Pucker & Bloat
workpath: make circle -> add anchor points ->pucker&bloat -> cut the circle in two -> join path -> new circle -> minus front -> scaling = error (see images)
MacOs Mojave 10.14.5 - illustrator CC 2019 AND illustrator 2018 (22.1)
1 vote -
wrong monitor profile applied when moving AI to a different screen in a multi-monitor setup
Setup: MacOS, latest version / AI, latest version / three different displays (two wide gamut) attached to 2017 MacBook Pro 15" 2017
The monitor profile of the display on which a file is opened first seems to be still in effect to render colors, after moving the window to another monitor (with a different gamut) while in GPU preview.
Colors are quite off when moving a window from a wide-gamut display to an sRgb one and vice versa.
Overprint view or CPU view seem to be correct, but are very slow to work with.1 vote -
Fill with overprint set does not align with the path
Paths not aligned to fill or actual graphic on Illustrator 23.0.3 (CC 2019).
Not sure when it happens or how but it will randomly not move the fill with the path lines. Changing the colour or selecting some edges of the path will make it bounce to the correct position.
The file will print with the fill moved.
Once it is corrected it you can't undo problem without reopening the file that is saved like this.
My best guess and only thing I have noticed different about this paths that are wrong is it has a overprint fill turned on.…
1 vote
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