732 results found

1. Mac Illustrator CC. Shift click not moving gradient mesh point along path.

   I'm making sure to hold shift before left clicking my mouse on the appropriate gradient mesh point as I've always done to move the point along a path. However it moves the whole path rather than just the point like I haven't hit shift at all.

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   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

2. Selection stroke non aligned with shape.

   After last update, the stroke of selected objects seems shifted compared to shape outline about 1 pixel, while anchor point is centered.
   When zoomed it's not well visible, but with small objects it's very annoying.

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3. DELL Canvas /drawing issue

   Can't use the pencil /brush in Illu cc2018 in order to paint on the DELL Canvas27. Nothing happens drawing on it, with mouse it works like it should! In 2017 no problems ... I got the win 10 fall creators update with the following patch btw...

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4. A Bug using Pathfinder Trim with Gradients

   Version: Any

   Steps taken: Make a file with a gradient fill on top of an object with a solid fill. Apply pathfinder trim.

   Expected result: Object underneath gradient object is removed while gradient object stays as one solid object.

   Actual result: Gradient object is cut and solid object remains underneath.

   Video: https://youtu.be/6_kRG7MHCt4

   Further comments: When using pathfinder in Illustrator to trim objects that contain a gradient the objects underneath do not get removed as they should and instead appear to be divided. This seems to be an issue with how Illustrator makes gradient as if overprint fill was applied to the object. The workaround is to put a solid color underneath or apply the gradient as a fill in the appearance panel instead of using the tool bar, but that is not an intuitive way to design.

   Version: Any

   Steps taken: Make a file with a gradient fill on top of an object with a solid fill. Apply pathfinder trim.

   Expected result: Object underneath gradient object is removed while gradient object stays as one solid object.

   Actual result: Gradient object is cut and solid object remains underneath.

   Video: https://youtu.be/6_kRG7MHCt4

   Further comments: When using pathfinder in Illustrator to trim objects that contain a gradient the objects underneath do not get removed as they should and instead appear to be divided. This seems to be an issue with how Illustrator makes gradient as if overprint fill was applied to… more

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5. Repeat scale

   1. Scale an object NON UNIFORMLY using Scale tool.
   2. Select new object.
   3. Option-click to choose point of scaling and bring up dialog box.
   4. The previous NON-UNIFORM scale percentages are displayed, but UNIFORM is highlighted. Clicking the radio button next to NON-UNIFORM simply applies the UNIFORM value to the NON-UNIFORM values.

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6. rasterize losing detail

   When rasterizing vectors mixed wither rasters detail is severely degraded.

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7. Reflect tool in Illustrator doesn't work

   Dear Adobe,

   I can't reflect object, please help!

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8. Corners dialogue box deselects points when adjusting radius

   When selecting multiple points in a shape and double clicking on a corner widget to bring up the Corners dialogue box, changing the corner type and rounding affects changes all the selected points. However, changing the radius effectively deselects the other points causing only the point associated with the widget that I double-clicked on to be affected.

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9. Snap to Point causes jumping with long Guides

   I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.

   I created a test file to where I isolated only three objects, the path with three vertices and two long guides intersecting. when trying to move the middle vertex to the guide intersection, it always jumps. It also happens if I paste them to a new document. It also happens even if I move the guides anywhere on the document.

   It only happens with guides, not when I release them back to paths. But, if I release and re-make guides, the problem still persists.

   However, strangely enough, if I take the diagonal guide and cut & paste (Paste in Place) it back to the same document, the problem goes away. This happens if I make the cut & repaste with either guides or guides released to paths and remade to guides.

   The guides were originally created en masse with just two lines and duplicated with Blend (thousands of lines), and then duplicated in different angles. I'm not sure if that affects this problem.

   (I'd just use paths to help alignment, but with thousands of lines the guides seem to burden the rendering much less.)

   I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.

   I created a test file to where I isolated only three… more

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10. Rotate via Transform Each incorrectly places reference point.

    1. Version: AI-CC 22.0.0

    2. Steps taken:
       Objects: Triangles with 1:1 height:width ratios. Stroked with stroke centered on vector and sharp corners.
       Operation: Rotation via Transform Each command with a centered reference point.

    3. Expected result:
       Since the vector was contained within a square bounding box (1:1 H:W), I expected the triangles to rotate without changing XY location.

    4. Actual result:
       Rotations happened off-center, slightly moving the triangle toward the point that did not align with one of the bounding-box corners.

    Additional Testing:
    I tested the behavior of both the Rotate tool and the Rotate command with a centered reference point and they performed as expected with the bounding box remaining at the same XY coordinates.

    I then tested the Transform Each command on a triangle without a stroke and found that it also performed as expected, rotating around the center point without shifting the XY coordinates of the bounding box.

    Finally, I increased my stroke size to be very large and tested the Transform Each rotation command again and found that the XY offset was directly related to the width of the stroke outside the vector path.

    Conclusion: When performing a rotation, the Transform each tool calculates the center point based on the visible bounds of an object instead of the geometric bounds. Given that with triangles, the stroke is approximately twice as wide at the corners vs the edges, this shifts the reference point to be off-center compared to the actual vector, causing an incorrectly rotated vector.

    Fix: Ensure that the Transform Each command correctly calculates the reference points based on the vector alone instead of the visible bounds of the object. (or better yet, add this as a checkbox option... there IS one more spot available to even out the second column of checkboxes, and I can see there being times when I would want to transform based on visible bounds)

    1. Version: AI-CC 22.0.0

    2. Steps taken:
       Objects: Triangles with 1:1 height:width ratios. Stroked with stroke centered on vector and sharp corners.
       Operation: Rotation via Transform Each command with a centered reference point.

    3. Expected result:
       Since the vector was contained within a square bounding box (1:1 H:W), I expected the triangles to rotate without changing XY location.

    4. Actual result:
       Rotations happened off-center, slightly moving the triangle toward the point that did not align with one of the bounding-box corners.

    Additional Testing:
    I tested the behavior of both the Rotate tool and the Rotate command with a centered reference point and they performed… more

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11. CC 2018 line Mode

    Not really sure (Im new to this program) How to describe this, But I'm sure it's not the norm.

    Graph work on logo in line mode zoomed in.

    I would also love to see a way to select multiple paths after creating them in the layers panel. One by one is tedious.

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12. With "Snap to Point" on, the cursor doesn't change colour to indicate a snap to anchor will occur

    I just switched to AI 2017 from AI 2015 and i'm noticing this straight away. In preview mode and artwork modes. Turning on Smart Guides helps in some situations but in other cases it fails to identify a Snap when an anchor is around. Snap to Point should work independently of Smart Guides anyhow.

    Massively annoying.

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13. Pen Tool - Arrowhead

    No objects selected, Pen Tool equipped.
    Stroke settings: 2 pt, arrowhead #5 selected for end condition

    Bug: Place first point and the arrowhead on the end condition reverts to blank (no arrowhead)

    Workaround: Resellecting the arrowhead after placing the first point returns the line's behavior to what is expected: arrowhead trailing on the last point drawn.

    Version 22.0.0
    Windows 7, 64 bit
    2 x Intel Xenon E5-2623 v3 (dual chip), 32GB RAM

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14. copying graphs from Excel

    It stopped pasting copied graphs from excel. The message is 'The operation cannot complete becaues of an unknown error.

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

15. Undo Button Stops Working

    When using the pen tool, if I move the object or try to undo an incorrect anchor placement I cannot undo what I've done by using keyboard commands or Edit > Undo

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16. Bounding box does not rotate correctly with certain elements

    If you take two lines and make an X shape and group it, when rotating this shape (say 30%), the bounding box resets to straight up and down (as opposed to rotating with the X shape) so any further scaling of this shape will be off. In this case, the X will become asymmetrical with any further scaling. This is a new bug as previously versions of Illustrator kept the bounding box oriented as it was originally.

    This is on a Mac with the latest Illustrator CC.

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17. grabbing tiny things

    BUG!!!!! not a new idea quit trying to shirk responsibility by calling flaws "new ideas!" It feels like im dealing with a con man or something

    you cannot grab menus and move them because you made no place to grab so you have to close it just to move !

    the 4 bezier curve tools use to be easy to to expand to a tear off then you made it a little harder because you had to grab the top of the bar, then you made it harder by putting the tiny little grabber bar an inch away and even smaller. I know no one who program the software actually uses it or you would know it is a repetitive motion nightmare. The most strenuous thing is having to move tiny increments and click on tiny little things you can barely see and every revision it gets worse and worse.

    Snap to point doesn't work and it should be snap to guides too
    ,

    BUG!!!!! not a new idea quit trying to shirk responsibility by calling flaws "new ideas!" It feels like im dealing with a con man or something

    you cannot grab menus and move them because you made no place to grab so you have to close it just to move !

    the 4 bezier curve tools use to be easy to to expand to a tear off then you made it a little harder because you had to grab the top of the bar, then you made it harder by putting the tiny little grabber bar an inch away and even… more

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .

    Thanks & Regards,
    Raghuveer Singh

18. solving zooming issues

    why in illustrator cc 2019 zoom tool always stops at 33882.35% level when i draw a rectangle with it and not continuing to 64000% zoom level

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19. Objects moving and resizing themselves

    My team is having issues with selected objects moving and resizing themselves when we're not actually moving them (hand not on mouse). We just had a sizing error because of this. Please advise.

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20. why is the drawing tablet support removed from illustrator cc after illustrator cs6

    include stlyus and drawing tablet support in illustrator cc.
    the illustrator cs6 suppports them very well while the cc doesn't

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