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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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732 results found

  1. Rotation is too sensitive. I cannot use transform options.

    Rotation was too insensitive in the previous version.
    Rotation is too sensitive in this version. It is prioritizing it over everything else too much.

    7 votes

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  2. Objects rotating when trying to transform or move

    When manipulating shapes, the cursor will try and rotate the object. I will try and grab a handle to transform the shape and the object rotates. I have to zoom into the object in order to stop it from rotating despite the cursor showing the correct tool. For example if I want to make a simple box longer, I'll put my cursor over the middle handle on the left side of the box. My cursor will change from an arrow to the one with arrows facing away from each other. The moment I press my mouse the object will immediately…

    48 votes

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    46 comments  ·  Tools  ·  Admin →
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  3. Missing Tools

    I'm missing the pencil tool, Scatter brush and art brush, for Calligraphic Brush 1 I only have Fixed no pressure, tilt, etc all missing, and for my type tool there is no OPEN TYPE??

    1 vote

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  4. Visible brush stroke using touchscreen desktop (MS Surface Studio)

    Whilst drawing directly by hand onto the screen of my Microsoft Surface Studio 2, occasionally Illustrator decides it isn't going to make the path I'm drawing visible. Use the mouse and the brush stroke is visible.

    I'm unsure if this issue is exclusive to this type of desktop (rare, I know), or if tablet / Wacom pad users experience this too? Either way, not knowing where you've drawn doesn't make life easy!

    1 vote

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  5. PEN TOOL IS BROKEN

    Option/alt+click on anchor doesn't work. It used to make anchor points to curve OR corner. It even says "Pen: Make Corner" at the bottom of the window in the "current tool" field, but actually it just creates NEW PATH.
    And the Anchor point tool icon changes to "Pen tool - start path" icon on hover.

    So you've actually managed to broke the most essential feature of Illustrator - which is to draw and modify vectors. Awesome job!

    It would be actually rather funny if it wasn't COSTING ME MONEY THE WHOLE TIME FOR F*CKS SAKE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    FIX IT!

    2 votes

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  6. Shape tool bug

    I have opened Illustrator today and a troubleshooting message appears where the shape tool is not working. Illustrator has since opened, and the shape tool is no longer there on the toolbar.

    Please can you assist and fix ASAP?

    2 votes

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  7. Shaping tool

    Details of your operating system and version of Adobe Illustrator (desktop)
    The steps you were taking when you experienced the issues - I attempted to use the tool, my workspace is in grey and was white, when I opened it. There is a cursor over the tool and nothing works
    Your expected result to be able to select the tool and options.
    Your actual result - nothing
    [Optional] Upload your Illustrator file or a video

    3 votes

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  8. No tools available

    Mac OSX 11.4 (20F71). Illustrator 25.3.1
    Very often when working in a document (either a new document or an existing document) the tool I am using will change to a crossed-through pencil and beep whenever I attempt to do anything. I have to restart the app, and this often does not restore the tools to a functioning state. This is incredibly annoying and renders Illustrator virtually useless.

    1 vote

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  9. Direktauswahlwerkzeug funktioniert nicht

    Direktauswahlwerkzeug lasst sich nicht verwenden. Für die Programme bezahle ich ca 59 Euro monatlich, damit ich auf Illustrator verzichten muss. Per Mail und Telefon kann man niemanden erreichen. Eine Schande.

    1 vote

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  10. Group of strokes disappeared after change stroke thickness!

    We are having an issue with illustrator last version in MOJAVE OS.

    When we change the stroke thickness in a group of objects with different color strokes the same group disappeared. HELP!!!!

    1 vote

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  11. Live corners are stretching

    The corners are supposed to be live, but yet they stretch/distort when transforming. Objects with round corners should retain their radii, or I should have the option/keyboard modifier to change this behavior. The radio button in the transform palette is not working.

    The options should be scale, distort, or retain current value.

    Illustrator 25.2
    CadTools 12.2.3
    AstuteGraphics plugins, many

    iMac 5K, 27" 2019, OS X 11.2
    Core i9, 32GB RAM
    AMD Radeon Pro 580X, 8GB RAM

    3 votes

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  12. Add Anchor Point shortcut doesn't work

    Pen tool. When I want to use the option 'add anchor point' with the shortcut "+" (the default one), it opens the bucket instead.

    I check the shortcut options and it is correct (+ for add anchor point, not bucket's).

    Release 25.2.1 64 bit / Windows 10 build 19041.508. Spanish version.

    1 vote

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  13. My brush and pencil settings wont stay selected

    Whenever I select the options for my pencil or brush tool, e.g. uniform + basic, the menu changes to a default unwanted option, or gets stuck on one previously used. My paintbrush or blob brush tool does the same thing but goes further. It does not show the path or shape I'm drawing until after I've released the left click key or pen pressure.

    2 votes

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  14. Smooth Blend Tool Broken

    On the Mac OS, when blending between two shapes using the smooth blend tool, 7/10 times the blend will not be smooth but have one step between the shapes. I can instead create lots of steps as a work-around, but the designated tool does not work. If the shapes are separated far enough, more (but few) steps will appear.

    In the images below, you will see an attempted blend between a dark green gradient square, and a light green square. I am using the smooth blend tool.

    2 votes

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  15. Shift Alt resize of circle gets stuck

    When resizing an existing circle using Shift-Alt, the circle should fix at the dimension when the mouse is released, but very often it continues to resize after releasing the mouse and sometimes it is difficult to get it to stop it doing this and finish the circle. This does not seem to happen when creating a new circle, only when resizing an existing one. Windows 10 Illustrator 25.2.2 64-bit

    1 vote

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  16. Pinselbibliothek falsche Sprache

    Windows 10 Pro Version 1909
    Illustrator 25.1

    Die Pinsel- und Symbolbibliothek ist in Dänischer Sprache - ich brauche Deutsch.

    4 votes

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  17. brush reverting every time

    brush keeps dropping selection and reverting to what ever it feels like using. Spent weeks trying to find solution online...tried turning on off "keep art basic appearance". Nothing works. You shouldn't be able to charge absurd subscription for software you can't produce work with. It feels like adobe keep bringing out new updates to justify cloud software but I have reached the end of my tether with adobe. The ipad version doesn't sync....i lose work, problems with desktop version. I HAVE HAD ENOUGH!!!!!!!!! please please please just go back to one time license software were things work as they should.

    1 vote

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  18. Inaccurate graph size

    Have seen this in versions of Adobe Illustrator since cs4 to cc 2021
    Currently running on Mac OS 11 Big Sur.

    When you click with the graph tool the graph generated does not match the dimensions entered. I have had results that vary from 1 to 2 points smaller but not always the same though always 1, 1.5 or 2 points. If it is one of the circular graphs it is even worse with the graph being 12.5% smaller plus -1.5 points. I have clients who request exact graph sizes and it takes 2 or three attempts to get it…

    2 votes

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  19. Corner features display in the selection tool, not in direct select

    Occasionally, the corner options features do not display in the direct select tool, meaning I cannot round corners (fillet/ chamfer). They do display in the selection tool, but they obviously don't work there (it invokes object rotation).
    This occurs on Windows version 25.3.

    1 vote

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  20. Impossible to select a point under another point or line in outline mode

    Selected objects have their points accessible even if they are below other objects but only in prewiew mode.
    In outline mode clicking on a point under another point or line over it selects the object above.
    This bug makes working in outline mode very unpractical and cumbersome, mainly in projects with many aligned and superimposed elements.

    1 vote

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