Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
731 results found
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タッチペンを使用するとIllustratorが応答しなくなる
OS:Windows10
Illustrator:26.2.1鉛筆ツールでタッチペンを使用してオブジェクトを生成し、選択ツールに切り替えてオブジェクトを選択するとIllustratorの画面が真っ黒になり応答しなくなる。
続けて二度発生しており、使い物にならない。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた内容ですが、入力デバイスとの関連性がありますので、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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デザインが表示されなくなる
環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2
ピクセルビューにして300%以上ズームするとなにも表示されなくなる。また、比較的パスやオブジェクトが多いデータについては100%時でもなにも表示されなくなってしまう。CS6ではちゃんと表示されます。GPUにしてもCPUレンダリングでも結果は同じです。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。
ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。
いったんこちらのレポートは対応完了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
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Pen Tool: Close path Changes Handles
Mac Mojave 10.14.6
Illustrator 25.4.1When drawing with the pen tool, closing paths changes the initial path/handles drawn. This occurs every time the initial point plotted is a "click and drag."
I tried to upload a screen recording (.mov) but it won't let me.
1 vote -
Locked background objects unlocking/moving when using lasso selection tool
When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!
32 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Preview Pen tool line colour change
In previous versions of illustrator the layer colour defined the preview colour line when using the pen tool. In recent versions the preview is automatically. Set to a dark blue colour and i can't work out how to change this.
This tiny little change is causing me much grief, because in my artwork i draw on black shapes all the time and because the colour is dark blue, i can hardly make out what I'm drawing. I used to pick fluro pink, so I can easily see this line.
PLEASE HELP
I'm using surface book 2, windows 10, latest version…
1 vote -
Data merge doesnt allow data field names that start with a number
Variables panel > Data merge doesnt allow data field names that start with a number and the help site doesnt say this is an issue.
Please update the website to explain data field names can't start with a number.
https://helpx.adobe.com/illustrator/using/data-driven-graphics-templates-variables.html
2 votes -
The new simplify tool can't handle many lines
The new simplify tool makes Illustrator freeze when I try simplify contour lines in Illustrator that I used to do without any problem with the old tool. I've been waiting for 10 minutes now without any response from the app.
I'm using the latest Illustrator version (2021) and the tool is not working. Since the tool doesn't give you a dialogue box to press cancel or anything, it seems that I have to force quit Illustrator. This happens to all my files since they are pretty complex. No problem with old tool.
1 vote -
Wacom Eraser not working on Illustrator
I'm using MacOS Monterey 12.1, and Illustrator 2022 (26.0.2), both recently updated, and for some reason the eraser tip of my Cintiq 13 HD stopped acting like an eraser and it does the same as the pen tip. I tried resetting the settings for both Illustrator and the tablet, but the problem persists.
For some reason this is not happening on Photoshop, the eraser works as usual.
Does anyone know how to fix this?1 vote -
i can't make my shape bigger or smaller
when ı creat a shape ı can t make it smaller or bigger because ı cant see the tools
1 vote -
New Illustrator 26.0 update - cannot offset path, outline stroke, or expand
Created a stroke to be removed with Shapebuilder Tool, but could not offset path. tried to outline stroke, and also expand. nothing worked to isolate stroke
1 vote -
Changing corner radius on a shape changes unrelated anchor point
MacOS Big Sur 11.6, Illustrator 25.4.1
(Older versions too, I specifically reinstalled Illustrator with preferences resetted to verify if the bug is still there on the newest version)
I have been having this issue randomly for a while, when rounding corners on some shapes, certain anchor points get displaced, often ruining symmetry. I have tried turning every kind of snapping off. It doesn't matter if the corner is changed from the panel or from the artboard. Doesn't matter if I have one corner selected on more, Illustrator sometimes decides to change a certain anchor point.
Before rounding the corners, I…
1 vote -
Modifying stroke width of paths with mixed aspects totally erases their Appearance
Illustrator 25.3.1 on MacOS Big Sur 11.4
When I try to modify the stroke width of multiple paths that have mixed aspects, it totally erases their Appearance instead.
In the attached video, I have 3 paths that are similar except for their stroke colour. When I try to change their width from 0,5mm to 1mm, their Appearance become "empty. :-(
1 vote -
ellipse
I just downloaded and the ellipse will not open on tool bar and is not highlighted? What am I doing wrong?
2 votes -
Resizing from centre - Pen tablet sticking
Windows 10 64bit,
Just updated to 26.0.1 and when you resize from the centre of an object (holding alt) with a pen tablet, the object sticks to the cursor for a tiny bit. I.e it used to leave the shape resized when you lift the pen off the tablet. Now it attaches and keeps resizing as you move the pen away. It's made resizing things accurately impossible.
It doesn't do it with regular resizing from one corner, so it's something bound to the "alt".
Updated the Wacom drivers and no difference.
1 vote -
Single click on a radial gradient with gradient tool does nothing...
When using the gradient tool on a radial gradient, a single-click should move the center of the gradient to the click location. This only works if the gradient annotator is turned on, otherwise nothing happens. See attached video.
3 votes -
Illustrator free transform bug.
When I go to use free transform and I want to resize an object, it switches to rotate instead of resize.
Compounding this I can be near the object but not close to the transform anchors and it will still register me as click the transform anchor.
Frustrating as .
1 vote -
筆圧にてブラシの線幅設定をした線をコピペして、コピペ先のブラシを基本に設定すると、コピペ元の線幅設定が消える
[現状]
①ペンタブレット筆圧感知にて、ブラシに線幅設定(線の入り抜き)を持たせながら描きます。
②ライブペイントを使用する為、線をコピー&ペースト。(背面以外の場所でも再現性あり)
③コピー先の線を、ブラシ”基本”にすると、コピー元の線幅情報が消えます。(入り抜き無しの一定の線になります)[想定していた結果]
コピペ先の線の設定を変更しても、コピペ元には影響されない。CS6と同様の動作。[環境]win10、Adobe Illustrator 2021 25.4.1、Wacom One
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
最新リリースバージョン「ver.26.2.1」にて、ペンタブレットの筆圧感知に関する問題が修正されていますので、お時間のある時に挙動の確認をしていただき、問題があるようでしたら、ご報告くださいますようよろしくお願いいたします。
Illustrator チーム
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Tool menu doesn't open correctly.
This is what Illustrator 2020 looks like after I upgraded to Monterey. Everything is super glitchy. Please update Illustrator.
1 vote -
The Corner Widget doesn't appear in all corners
Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.
1 vote -
Lasso tool not selecting
Since updating Illustrator a month or so ago, the lasso tool rarely works. No vector points are selected and I'm having to use the direct select tool instead.
9 votesDoes it happen all the time for you, or occasionally? in any file, or a specific one? If a certain one — can you share it?
What is your exact OS details and version used?
Can you record a short video demonstrating the issue?
Please comment back, the team lack details on this issues and can’t really start investigations this.
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