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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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754 results found

  1. l'outil pipette à disparu

    L'outil pipette a disparu de ma barre d'outils et de la liste d'outils malgré une réinitialisation de l'interface. Même le raccourci clavier (I) ne fonctionne pas. Mon collègue se retrouve avec le même problème.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  2. Why are Tools on Toolbar are present, but will not activate when selected?

    The selection tool is the only active tool. When any other drawing tool has been selected it will not activate, pen tool, rectangle tool etc. I have Reset Essentials and tried multiple options suggested on forums and videos. Closed and reopened program reset to other "Workspaces" and nothing has reactivated the tools. Everything worked yesterday. The tools are not hidden. They simply will not activate when selected.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  3. Shape Builder ignores lines when they don’t cross a shape

    Shape builder, despite the rounding bug that is embedded in its core (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/37424191-expanding-a-live-paint-object-changes-dimensions#comments) is still a very useful tool many users are very fond of.
    Specifically, it can be used to bring pathfinder options to open paths — you can delete parts of lines that are covered with another shape, effectively subtracting segments from them (rather than closed shapes), by Alt+dragging over this shape (see the GIF attached).
    But this nice trick won’t do the job if lines don’t cross the entire shape. That is when a line ends inside of a shape, the tool doesn’t trim it.

    12 votes

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  4. Bug avec les pathfinders - Illustrator 2021

    Un contour mystérieux apparapit quand je met une transparence à une forme créée par pathfinder... les pointes de ma forme débordent du path, et il y a un contour irrégulier à l'intérieur de tout le path... pourtant, aucun contour n'est appliqué... j'ai tenté de créer ma forme de différentes façons... divide, minus front, une forme à la fois, expand, «unite» de toutes les formes avant de crever le rectangle, Shape builder tool, nouveau document, restart! Toujours le même problème! J'utilise Illustrator 2021 (v. 25.2), sur Mojave 10.14.6.

    1 vote

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  5. Eyedropper tool disappears - Illustrator 25.1 on Windows 10

    So after updating and opening Illustrator for the first time, the eyedropper tool is there, but after closing Illustrator and opening it back up, the tool is gone. I've rolled back Illustrator, re-updated it, reset the preferences and it still happens.

    3 votes

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  6. Layers gone

    When I opened the Illustrator file in latest version, all my layers were gone and a bunch of clipping paths created. Also the selection tool has a weird symbol like a cross-hatch and no longer selects objects.
    Illustrator has broken my file.

    1 vote

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  7. パスの線(丸形線端)を分割・拡張すると端が切れる

    カーブしているパスの線(丸形線端)を分割・拡張すると端が切れます。

    1 vote

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    Under Review  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた問題が再現できました。
    追跡調査を行います。

    情報のアップデートがありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  8. Eyedropper tool vanished from tools panel

    Whenever I restart my computer and open Illustrator, the eyedropper tool disappears from my tools list. The measure tool is in its place. No option to hold down the measure tool to expand to the eyedropper tool. Also not showing up when you try to add the tool via the Edit Toolbar feature.

    2 votes

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  9. Pencil Tool creating too many anchor points

    I'm drawing over path with the pencil tool (Wacom tablet)
    Older version of Illustrator was smoother more accurate and natural flowing. Now creates jagged lines.

    1 vote

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  10. 2 votes

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  11. Simplify tool (24.2.3) still doesn't work as expected

    According to the answer from Adobe in this post ( https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/38726365-please-revise-the-new-tool-to-simplify-paths-once ) the new simplify tool is supposed to be updated and work better but it is unfortunately still unusable for us who simplify lines which originates from GIS softwares etc.

    I can't understand how the new tool could simplify so strange and unusable.

    Also as a bonus, when having more complex files, Illustrator 24 freezes when trying to simplify a line. Illustrator 2019 with old tool doesn't.

    See attached image.

    4 votes

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  12. Can't active the font Rubik

    I cannot activate the fonts I have used on my Intel Mac. Now I have the M1 Macbook Air and all the fonts I have previously used cannot be activated again.

    1 vote

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  13. Grid Tools (Rectangular & Polar) Keyboard Controls

    When using the Rectangular and Polar grid tools, NONE of the keyboard controls work.

    UP and DOWN Arrow keys do NOT work
    F, V, C, X for skewing do NOT work
    NONE of the keyboard controls work at all

    NEED THIS BACK ASAP

    I've tried in Ai2020 & Ai 2021 -- does not work in either

    https://youtu.be/tmz17UtoyW4

    1 vote

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  14. Scale, move and rotate dialog boxes don't hold most recent values when you press return to open dialog box

    MACOS MOJAVE 10.14.6
    ILLUSTRATOR 24.3

    When i open the scale dialog box it has always held the most recent scale value, so if i wanted to scale something up 5% i would Press "S" on the keyboard, then type 105, hit return. then if i wanted to go another 5% i would hit return (to open the dialog box) and it would remember 105 in the active field. then i would hit return again to apply.

    When I hit return to open the dialog box now (in this example to increase by ANOTHER 105%) some random number comes up. it's…

    2 votes

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  15. AI freezes when shape if reflected

    when i select a shape, copy, paste and then reflect the pasted shape, illustrator freezes and I have to force it to close.

    1 vote

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  16. "Horizontal Distribute" buttons broken in Illustrator 24.2.1

    Illustrator version 24.2.1 on Mac OS 10.14.6 When multiple objects in a row are selected and any of the Horizontal Distribute buttons are hit, the objects are stacked on top of each other instead of distributed out based on farthest left to right. It appears to be copying the function of Horizontal Align buttons.

    10 votes

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  17. Make Free Transform Tool (E) duplicate objects with Alt held

    Windows 10 64bit... every version.
    AI version... 22, 23, 24, 25...

    Actual behavior: having the Free Transform Tool (E) on the screen disables the function of the 'Alt' key (duplicate) when holding and dragging artwork.

    Expected behavior: the Alt key function should duplicate artwork art as usual.

    It's one of those silent but infuriating bugs that has been around through all the versions for years now.

    2 votes

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  18. The pencil tool doesn't close the path when you draw small objects

    If you draw a small dot with pencil tool it will not close the path. That little circle under the cursor indicating that it will close the path never pops up. So now you have to zoom in if you want to draw small shapes and get a closed path.

    Changing the number in the "Close paths when ends are within:" doesn't do anything so that's not the problem. It's a new bug.

    This was no issue in CS6. You could hold "Alt" to close the path no matter how tiny shapes you were drawing.

    2 votes

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  19. Colored corners in older illustrator vector drawings

    Opening older illustrator files, some corners are colored. It disappears only when moving a handle in the anchor point of this corner.

    1 vote

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  20. Toggle tool with CMD will not change back to current tool in 25.2

    OS X 10.14 Illustrator 25.2

    Using e.g. the pencil tool and switching temporarily to move tool will with pressed CMD key, often results in not changing back to current pencil tool after release of the CMD key.

    Works fine with 25.1 but does not work properly with 25.2.

    Especially while making hand drawings, where one changes often between pencil - move - eyedropper - this is quite annoying. Could you please fix this?

    1 vote

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