Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1124 results found
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Version 4 ICC profiles were converted to version 2 ICC profiles.
I get this message:
"Version 4 ICC profiles were converted to version 2 ICC profiles."
whenever I save a PDF when using the GRACoL_CRPC6.icc profile. I get it regardless of whether an image has been placed in the document or not.It is very inconvenient to have to click to dismiss this message every time I make a PDF, which over the course of job will amount to 100s of times. Also it means our automation of PDF making is interrupted and requires an operator to pay attention the whole time.
Thanks
Dave2 votes -
制作したデータを保存する際に、拡張子まで選択される。
Macbook Pro（15-inch.2016）マジック ツールバー搭載モデル
macOS Catalina 10.15.3Illustrator2020／Photoshop2020
制作データを保存しようとすると、ファイル名だけでなく、毎回必ず拡張子まで選択されます。
「別名で保存」「複製を保存」問わず、毎回必ず拡張子まで選択される為、ファイル名を変更しようとすると拡張子まで消えてしまいます。
その都度ファイル名を選択し直してから保存していますが、煩わしくてしかたありません。
この症状はIllustratorだけでなく、Photoshopでも同じ現象が起こります。
他のアプリケーションでは、データを保存する際このような症状は出ません。
解決方法を教えてください。7 votes -
Cannot Export Print Quality PNG from Illustrator 2021 Mac OS Catalina
Every time I try to export my large print quality files from Illustrator as .png, I get an error message. The Operation Cannot Complete Because of an Unknown Error [!now] I am trying to maintain the 300dpi quality because this is how my printer accepts files. (As .png.) My Illustrator file is 10000 x 10000 pixels at 300 dpi. I have tried it as 150 dpi and all of the export settings and always get the error message. I see on your forums that this has been going on for many years and that I'm not the only designer to…
3 votes -
illustrator doesn't save file!
illustrator doesn't save file!
1 - opened the file
2 - made edits
3 - saved
4 - the save indicator showed that the file was saved
5 - closed the file
6 - opened the file - changes were not saved !!!!!!5 votes -
AI files opening as old versions
Illustrator is intermittently not properly saving my files and is opening old versions of the AI file.
This is my workflow:
Create design and save AI file. Save PDF file and send to client. Receive amends, open AI file and amend + save. Save PDF file and send to client.
Repeat until the design is approved.
At this point I open the AI file and prepare the print files for production.
However, the AI file is opening as an older version and does not have the latest amends saved. This is costing us £100s in incorrectly manufactured items.
PLEASE HELP!!!
3 votes -
image eps
For some reason, as long as it is an eps file that needs to be placed or relinked to the image, it will be very slow
1 vote -
Illustrator 25.0 on Catalina 10.15.7 problem opening and saving files
When opening previously saved work, active fonts are not displaying on some files.
When saving work Illustrator returns an 'Unknown Error' prompt.
1 vote -
Placing/opening/importing DXF broken in Illustrator 2021
- Windows Version 10,Adobe Illustrator V25.0
- Placing DXF into AI dosuments
- Used to work fine in previous version
- No error, just a blank import. Since the new version of Illustrator (2021 / v25), the place or open option for DXF files no longer works for old format DXF files. Autodesk Fusion 360 exports/ saves DXF file in an very old version. (I assume this is to maintain compatibility with older CNC machines.) The version they export is AC1014. We used to be able to open /place these DXF files into Illustrator 2020, but with the release of Illustrator 2021, these DXF…
7 votes -
Export Artboards occasionally exports bleed
I'm using Windows 10, up to date as of 8th Nov 2020.
I have a new file, 85mm x 55mm. set up with a 3mm bleed. When attempting to export a JPG or PNG without the bleed (so, only the artboard visible) it still outputs the bleed area. I have tried exporting for screen, exporting with the 'Use Artboards' box both checked and unchecked. I have even reset my Illustrator preferences. No idea why this is suddenly not working in V25.0
I also get an error when attempting to export at 300DPI, which has never been an issue in the…
10 votes -
Save Indicator
Recently updated to Illustrator 24.3. Thanks for fixing the shift - anchor point issue. Unfortunately it appears Illustrator is no longer providing any visual feedback upon saving the document. (Apple+S) This is regarding open documents that have already previously been saved. I use to get a status bar along with % save was at as it progressed. Now there is nothing to indicate the document is saving.
1 vote -
Export for screens
I just realised that "Asset Export" doesn't retain the CMYK colour mode. This is a huge problem. All the time I've been exporting the PDF's from my CMYK working colour mode, only to discover that my PDF's have been converted to RGB instead. Why one earth do you do this?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Curse you Adobe!!
If you don't include the ability to export files as CMYK from Asset Export, then make the darn PDF, JPG, and SVG easier to export!!!!!!!!!
Why the heck do you have to make things so **** difficult for your users?! I don't understand you!!!!!
4 votes -
Vector fill shifting when exporting
I created a fill using vector lines that looks like a quilted look. I arranged the fill in the object to be centered. However, when I either open the AI. file in acrobat or export as png or jpeg the fill vector lines have shifted and are no longer centered. I have tried grouping the layers and locking the layers. THe only thing that seams to work is rasterizing, which I would rather not do in case I need to edit later. Plus, even when I rasterize in high 300dpi the lines don't look clear.
1 vote -
Exporting from AI to Jpg/PNG - Thin line at bottom of photo.
When exporting and AI file (Logo in this case) to a JPG/PNG format from AI, each image had a thin black line at the frame of the image on the bottom. There was nothing on the artboards that would have caused this. I had to open the exported images in photoshop and remove the line manually. Image attached.
2 votes -
Unknown error when exporting to jpeg or PNG
I am trying to export my work to a Jpeg or PNG to work on photoshop but i keep on getting and unknown error. Please help I need this fix so i can complete my work. this is URGENT!!
3 votes -
Placed images not saving out properly when saving as pdf.... they show up as blank white shapes
I need help fixing this asap!
1 vote -
Unable to turn off anti-aliasing when exporting a BMP - Illustrator 25.0
Using Illustrator 25.0
Exporting file as BMP, RGB @ 1200ppi with Anti-aliasing set to none but the file still shows anti-aliasing.
Had to go back to Illustrator 24.3 to get a bmp without anti-aliasing.
1 vote -
AIC save as causing crash
When working with an AIC file it can not yet be embedded into InDesign. In order to do so, I need a local copy of the file.
When choosing "save as" and then a local folder, on pressing save Illustrator crashes. I have tried this several times on a few different computers now :(
Have had to resort to copying the contents and setting up a new document locally in which to paste - not efficient at all!
1 vote -
Bad version for save option panel
Illustrator 25.0 (2021) - macOS 10.15.7 (Catalina)
There is only 2020 version for save option panel, no 2021 version.
1 vote -
Export for screen file name not working
So, I am using Illustrator 25.0 on a Mac 10.15.7 and when I want to export artboards through export for screen menu, the output file only contains the artboard name. The file name is missing (as prefix).
The process is:
1. I create a document.
2. Draw a rectangle (or anything) in artboard named 'rectangle'.
3. Save it anywhere as 'test.ai'
4. Export the artboard using export for screen as a JPG, with default settings — Ai won't show any file name.
5. The exported file is named rectangle.jpg instead of test-rectangle.jpgIn older versions the exported artboard used to…
1 vote -
Accessing onedrive files
We store all our art files on onedrive. I am unable to import or access illustrator files from our onedrive. Would love to be able to open, edit and re-save to make in the moment adjustments. Or am I doing something wrong?
1 vote
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