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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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800 results found

  1. ズームイン

    Windowsデスクトップillustrator2021 Ver25.1
    ズームイン(control++)、ズームアウト(control+-)が出来ない。

    1 vote

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  2. Illustrator cc 2018 not opening any files

    Currently experiencing an error when trying to open working files or creating new artboard on adobe illustrator cc2018

    1 vote

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  3. 1 vote

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  4. guide

    Ho un problema fastidioso. Quando trascino un guida, sparisce e non la vedo mentre la trasporto. Riappare solamente quando rilascio il tasto del muse.
    Sapete aiutarmi?

    1 vote

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  5. Comandi manuali tastier rapidi rimossi

    Con l'aggiornamento 2021 TUTTI i comandi manuali rapidi da tastiera si sono cancellati da soli (cmd v, cmq c ecc..).
    (Uso macbook pro 2015)

    1 vote

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  6. Excessive fan and temperature in v21

    Hi. Upgraded to v21 from v20 when it was automatically available. I am on a Dell laptop 7501 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz and 40gb RAM. Since installing v21 when illustrator runs it constantly runs the fans up and CPU temp is generally above 80degrees, after about an hour the program crashes. All drivers are up to date. Switched back to v20 and no issues, no fan noise in operation and temp about 20degrees lower!

    2 votes

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  7. (Slow) and not responding

    Hi!

    For the moment, I am unable to work on Illustrator. It worked fine earlier this week (even with a few unexpected crashes or slow moment).

    On a preexisting file or a brand new one, it is slow (zooming in or out for example takes seconds) if not just not responding at all: trying to move an element gives me a black window for a few sec' with a Not Responding state before I can see again and nothing has moved.

    I tried on v.25.0 and v.24.3 (from Windows 10).

    Maybe the issue comes from the computer, or Windows ? …

    1 vote

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  8. Tools are all unusable

    MACOS 10.14.6 Illustrator 2021 cloud.
    Everything worked fine yesterday. New 2021 will not allow me to work on ANY project, old or new because the toolbox is locked. I launched Illustrator, opened a file, wanted to edit some text, selected the Type Tool, moved the cursor to the desired type and the cursor didn't change to the TYPE tool but showed a paintbrush with a locked icon attached. No matter which tool, or file (I tried several, also a NEW) the result was the same paintbrush icon.

    1 vote

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  9. Copy & Paste not working from Illustrator to Photoshop

    Copy and paste from Illustrator to Photoshop no longer works. When attempting to paste in Photoshop, Photoshop gives this response..."could not complete the paste command because the clipboard data is empty or invalid". I recently updated to Illustrator CC 24.1 and Photoshop CC 21.1 running on Mac OS High Sierra v. 10.13.6 This functionality worked flawlessly on the previous versions of Illustrator and Photoshop, but no longer works with the update. I've tried trashing prefs and restarting the computer, but to no avail. Is there a fix for this?

    2 votes

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  10. Tutorial not working properly

    I can open the tutorial box but I cannot advance through the slides. There are no buttons to press and nothing happens when I complete the tasks.

    1 vote

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  11. Auto save recovery data not opening up files after relaunch

    Hi, the auto save recovery is not working in Illustrator 25.0.1 even when checked. My recovered files aren't opening when I open Illustrator after a crash. I'm running Mac Big Sur 11.1

    1 vote

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  12. Unresposivness (again)

    I reported on this issue back in 2018 and for the past year or so, with the updates the issue has been solved (the response back then was that is was not a generic issue).

    Now with the latest update this came back again.
    After some time of using illustrator all the menus go blank when opening and everything stops displaying correctly especially throughout the interface and sequentially stops working all together. The good news is I can save even though I can't see if I do and after restarting the program everything works again, until it happens again.

    I…

    1 vote

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  13. Problema con trasparenze ed altri problemi in AI 25.1 (Aggiornamento del 8/01/2021)

    In seguito all'ultimo aggiornamento (Illustrator 25.1 dell'8/01/2021) riporto i seguenti bug e malfunzionamenti:
    1) I poligoni vettoriali quando vengono messi in trasparenza non hanno il bordo bello pulito ma presentano una linea tutta frastagliata! (allego immagine)
    2) Ad ogni avvio dell'iMac nel cestino compare una cartella "Recovery Files" con cartelle "AIRobin" anche se AI non è andato in crash e non ha avuto arresti anomali di alcun tipo.

    Qualcuno sa aiutarmi e indicarmi soluzioni a questi problemi?
    Grazie

    1 vote

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  14. la pipette n'applique pas les types d'aspect demandés

    la pipette n'applique pas les types d'aspect demandés

    1 vote

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  15. Shift drag to duplicate in CC 2021

    When using shift and drag to duplicate (alt), the image to be duplicated does not stay visible. Therefor I cannot see up to where I want to drag and then duplicate. Used to work on previous versions, but somehow since upgrading, it doesn't work. Not sure if it is a setting that I must change?

    1 vote

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  16. Color bug

    Illustrator2021で、JPEG書き出しすると、RGBカラーの色味がすごく変になります。
    昨日(2021年1月6日)からこのバグがでました。
    その前までは正常な色味で書き出しができていました。

    1 vote

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  17. Relinking placed files makes illustrator inoperable

    Using the latest illustrator 25.0.1 on windows. When trying to relink placed files there's a bug that makes illustrator inoperable. Some instances it has proved successful the first time but usually can't use any functions after I've attempted to relink files or even cancel the process. Just stops working. When I come out of the programme I can't even get back into it from the doc or other means. Need to force quite each time

    1 vote

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  18. Scaling tool is COMPLETELY MESSED UP!!!

    Fix your mess Adobe - the current versions of all of your apps are the worst possible ever in the history or forever - who is doing your pogromming now?!??!?! A bunch of monkeys who don't know how to type that's who.

    This is insane!!!!!!!!!

    1 vote

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  19. pathfinder should not leave a black line around the shape

    I'm using the latest version of AI and need support. Your technical engineer helped me out making mask by pathfinder feature, but the path leaving a black line around the shape of which it supposes should not have any colour around the shape. For details, please check your technical engineer.

    1 vote

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  20. Edges and bounding box not showing on objects when dragging and dropping?

    I keep losing the edge of my objects in Illustrator. It is there visible on it when selected but then disappears when dragging and dropping. This is really annoying as it makes it impossible to line up or resize anything accurately.

    This is the 2nd time it has happened. The first time I uninstalled (Forgetting all previous presets when the prompt came up asking) Then re installed it. This solved the problem...However it is extremely annoying and time consuming as I have to redo my work space every time I have to uninstall.

    I am running on a brand new…

    1 vote

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