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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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793 results found

  1. 1 vote

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  2. Preview pane no longer displays preview of .ai files v24

    Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.

    11 votes

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    15 comments  ·  Other...  ·  Admin →
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  3. Proportionales Skalieren einer Gruppe

    Catalina 10.15.5 | Ai 25.0
    Beim proportionalen Skalieren einer Gruppe (bei mir ein Kreis mit icon, der einen Durchmesser von 20 mm hat) wird zum einen ein Maß von 20 (b) x 12,867 (h) angezeigt und beim proportionalen skalieren auf ein Zieldurchmesser von 25 mm entsteht eine Ellipse. Ich erwarte eine korrekte Anzeige bei einem Kreis von 20 x 20 mm und beim proportionalen Skalieren ebenso.

    1 vote

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  4. SVG paste truncating curves

    Pasting SVG seems a bit broken. I have 1778 curves that I've copied from Rhino 3D WIP (it copies as SVG). I paste it to Illustrator, and Most of the curves automatically change to straight. Not only that, but it's automatically merging some of the points that are close together.

    This leads me to believe that Illustrator is rounding the points lower than it should.

    Enter Inkscape. I pasted there, and it's fine. I wanted to check to see if it was a failure of Rhino. So copied from Inkscape and paste to Illustrator....same issue.

    Copy only a Little of…

    2 votes

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  5. Object Arrange functionality not working

    Steps taken (actual result):

    • Line up a square shape and an image (one on top of the other)
    • Try to use shortcut to bring the image to the front (cmd + shift + close bracket)
    • Nothing happens
    • Then try to do this move manually (go to Object > Arrange > Bring to Front)
    • Still nothing happens

    Expected result: Image to shift to sit in front of the square shape

    Same happens for any of the other Arrange commands (Bring forward, Send Backward, Send to Back)

    2 votes

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  6. not respoding

    when entering adobe illustrator initial view, it always doesn't respond

    1 vote

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  7. Lines form while moving canvas

    Every time I move the canvas down using the hand tool or scrolling up, these weird horizontal lines of color like 1 pixel high drop like some delay previewing or something. It's not easy to explain.

    I don't experience this in any other Adobe program.

    2 votes

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  8. Rotate tool

    in Illustrator 24.2 the rotate tool often seems to default back to random numbers now instead of to the last used or something that might make sense (eg 90). eg 93.24

    1 vote

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  9. バウンディングボックスでテキストを縮小した後選択できなくなる

    バウンディングボックスでテキストを縮小した後
    選択ツールや文字ツールを使っての選択ができなくなる。
    2020以降見られるようになり、2021にアップデート後頻発するようになった。

    1 vote

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  10. New Document Textbox doesnt' auto replace

    When I open a new document and try to title it, the text that is automatically in the text box"Untitled-1" does not auto-replace when you start typing. I have to manually delete the untitleds. Can you please fix that and make it auto replace when we start typing the title?

    1 vote

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  11. I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.

    I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.

    Basically, if i select a shape and try to move it left with the left arrow key, it results in the shape moving down. The other arrow keys are also linked to incorrect directions. This behavior is only happening since the recent update.

    1 vote

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  12. Mouse right-click Select next Object Below does not work

    When I right-click with the mouse on an object and try to select next object below it does not work/does nothing.

    20 votes

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    3 comments  ·  Other...  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  13. Contour extérieur impossible sur du texte

    Le réglage pour placer le contour de mon texte à l'extérieur est impossible à cliquer alors que d'habitude ça fonctionne

    1 vote

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  14. 「戻る」「進む」を繰り返すとオブジェクトが消える

    1:os…windows10
     バージョン:2020。2020/9/4現在で最新のもの
    2:ショートカットキーで、「戻る」「進む」を何度か連打する
    3:データの巻き戻し等ができる
    4:「戻る」「進む」で変化があったオブジェクト自体が丸ごと消える
     例)テキストオブジェクト「こんにちは」の「は」の部分に変更があった場合、テキストオブジェクト「こんにちは」自体が消滅します

    今回大切なデザインデータが消えて憤っています。便利な機能追加は有難いですが、デバックはきちんとやって頂きたいです。これは数人体制で1日デバックすれば分かるレベルかと。
    今後に期待しています。

    2 votes

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  15. Odd black appearance when selecting two paths in succession

    Mac OS 10.14.6; Illustrator 24.2
    When I select two paths/strokes with the direct selection tool in succession, using the shift key to add the next path, the first path displays as a solid black path and obscures the anchor points. I often need to see those anchor points.

    2 votes

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  16. Layer colors changes on download from Creative Cloud

    After downloading an illustrator cloud document to my desktop, the resulting file has the wrong layer colors. The colors appear to change to the default order; blue, red, green, etc.

    We have our artwork on the second layer, which changes to red, and red is a terrible color for anchor points against artwork. Also, our translator uses color coded layers for different languages, and we really don't want to have to change them all back.

    This bug appears to be the same as the bug that occurred when files prior to 24.0 were saved in 24.0 (before that bug was…

    1 vote

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  17. unknown problem when opening the program

    it appears an unknown problem when i start up adobe illustrator

    1 vote

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  18. 2021 Crashing my desktop

    When my iMac pro falls asleep it has started crashing directly after the update for AI 2021, the last handful of changes have not warranted the instability that we now have. I'm completely dependent on Adobe for my career, I have been using this suit since it's inception. Aldus Freehand had more built in options 25 years ago than even todays AI, comparatively. I'm so upset with the last two years of compromises, I'm about to consider a new profession. Along with the adulterated instant upgrades and no legacy option, I'm just beside myself.

    Can I just get an unadulterated…

    1 vote

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  19. Vecter convert to raster?

    When i do clipping mask and saved to lower version to cs4, the vector turn to raster every time.

    1 vote

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  20. Transparency / Blending Modes stuck

    I experience regularly that Transparency and Blending modes doe not relfect what the controls / parameters say.

    An example in the screenshots: the Triangles with the green Gradient are Blending Mode Normal / 100% (have been transparent before, but switched back). On white everything seems normal, but as soon as the blue background is switched on, we see that the blending mode is not Normal. The selection is not part of a Group.

    1 vote

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