Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
793 results found
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Saving file while on Isolated Group exists the Isolated group
Saving the file while working and being into Isolated group, exist the isolation group mode, being quite annoing and counterproductive.
If you have a lot of groups and subgroups, editing editing on a high level isolated group and saving in the middle of work it's quite a pain ********** to go back and enter again in that multi level group. I don't remember having this issue with earlier versions as I do save a lot while working.1 vote -
Can't Select behind objects
The following instructions do not work. I need this function...
Select behind objects
In Illustrator, you can select objects that lie underneath other objects using Ctrl+click (Windows) or Command+click (Mac OS). The pointer changes to Select Behind on the first Ctrl+click (Windows) or Command+click (Mac OS). On subsequent usage of Ctrl+click (Windows) or Command+click (Mac OS), the selection iterates through the objects directly underneath the pointer position.
3 votes -
Objects locked
Objects become locked in place for no reason - no obejct is set to lock.
This happens randomly when working with objects / shapes / strokes.The only way to get rid of the issue is to restart Illustrator.
4 votes -
Libraries NOT syncronizing
The libraries are no longer syncing. Help!
1 vote -
Constantly crashing.... why should I pay for this software when it causes me so many problems?
The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......
I use Windows 10, (pc) and I am completely updated with…
1 vote -
24.2.3 → 24.3 アップデートすると、一般の単位がptにリセットされる
Windows10 / 1909 / 18363.959
24.2.3 から 24.3 へアップデートしたら、環境設定の単位の一般と線でmmの設定が、Illustrator起動毎にptにリセットされてしまいます。
設定ファイルの再作成を行っても、環境設定ファイル全体の再作成を行っても解決されません。
解決出来ないので現在は24.2.3で使用しています。2 votes -
Select all doesn't work unless you clic anywhere first
I can't select all anymore unless I clic somewhere first.
I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.
I'm on windows 10 and last Ai version (25.0.1 64 bit)
1 vote -
Ghost element sneaks in my groups
Hi!!
I encounter a bug in Illustrator. You will find the description below but also a video that explains a lot better what I am trying to say.
1) OS: Windows
Version: 10.0
System Architecture: x64
Illustrator version: 24.1.22) When I just try to select a group from the active window.
3) I expect to only select element from this group
4) Somehow there is a ghost element that I can see alone when I unselect my group. This ghost stays there and mess up my resizing then..5 votes -
Cant Verify Subscription Status
Windows 10 64bit, Latest Adobe CC suite.
Says can't verify subcription status. Quits Adobe apps.
Tried solutions here :
https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
Doesn't work.1 vote -
Not able to move symbol onto extruded shape
When I try to move a symbol onto my rectangluar prism that I extruded from a rectangle, it's a total mess. The symbol is a small area in a large bounding box for no apparent reason, and when I try to align the art onto one of the faces, it snaps back to its original position. So I can't move the art to get to the place it needs to be to properly map onto the 3d object. The entire mapping onto an extruded object is broken. In the picture you see the art in a too-big bounding box. Whenever…
1 vote -
1 vote
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Adobe Illustrator Issue
When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!
1 vote -
Align to pixel grid not working
I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.
1 vote -
Current bugs that are making it nearly impossible to get work done
As I type this, I'm reinstalling AI for the second time this month. This time without saved prefs. Please, Adobe, make this storied and remarkable piece of software STABLE before you talk about giving us new features. I don't want a new icon, I want not to have to explain to my boss that I didn't get anything done this morning because my industry-standard software didn't work.
AI 24.2 (June 2020)
MacBook Pro 16"
2.6 GHz 6-Core Intel Core i7
32 GB
AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB
1 TB internal SSD, with 2…5 votes -
App crashes very often and linked graphics lose their link connection
macOS Catalina 10.15.7
Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.1 vote -
Lock object function not available
When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out
1 vote -
Everytime new temp file saved
using dell i3 whenever m saving file during working eveytime new temp file by name (~ai-d07c4c4b-3cab-4d58-8cad-3d0dfda6fc08) gets saved instread of original file pls fix this problem
1 vote -
Expand path twith rounded ends to shape not working
In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.
CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.
(OS X 10.15.7, Illustrator 25.0, 2019 iMac)
1 vote -
PROBLEME A L'OUVERTURE
Bonjour,
Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
C'est insupportable !
J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
Je ne suis pas technicien et les solutions sont hermétiques.
Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
Merci1 vote -
1 vote
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