Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
800 results found
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Can't see anything on screen except a lot of white and black horizontal lines.
I have no clue why but if I open or create a new project, the screen goes full screen and a lot of white and black lines that are horizontal appear and i can not see any tools, buttons, anything. The links and buttons are still there but I cant see them.
1 vote -
Your software keeps crashing
With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.
1 vote -
Instead of adding features, fix what's already broken and been ignored.
Since the launch of V25 ( 2021 )
-The Surface Dial does not work
-The properties panel is all screwed up when trying to select a number in a field.. you cannot just change one digit
-The shear panel does not remember the angle applied anymore.
-Scaling with multiple monitors is none existent. ( use the resolution from the monitor Ai is open in , NOT from the display set as main.. Apply the smart scaling like you did with Photoshop )1 vote -
Zero-height marquee
Please study the GIF attached.
- I want to select an edge of the yellow-beige path
- I grab Direct selection tool and drag a frame over the edge — OK
- I make it faster — still OK
- I make it with my usual speed and get the marquee that has 0 height. It happens with me all the time! I don't fake it, I just automatically try to drag the less tall frame as possible, because sometimes I need to select quite a tiny segment. And when it happens — Illustrator selects nothing.
Well, this is wrong.
If you draw a…10 votes -
Decimal points added to values - Precision issues
I am operating on Windows 10 and just updated to Ilustrator 24.3.
I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…
5 votes -
Scaling Issue in large canvas Illustrator 24.2.1
When designing in the large canvas mode (anything larger than 227.5416 inches) the scaling does not work properly in the transform panel. For instance, if I start a document off making the canvas 240" x 240" and I draw a rectangle that is 12" x 12" and open the transform panel and enter 200% in the width or height field, it does not scale it up to 200%. It scales it down. However, if I am in the normal canvas mode (227" x 227") the scaling works correctly. This is an issue in Illustrator 24.2.1 using macbook pro with macOS…
4 votes -
Masque Illustrator
Bonjour,
Jusqu'à présent quand on créait un masque sur un objet, la visualisation se faisait en temps réelle. Je travaillais sur le masque de l'objet et je voyais le résultat. Maintenant je dois obligatoirement passer par la visualisation (option clic sur le masque) puis revenir sur l'objet pour voir le résultat de mon masque.
Autant dire que cela limite grandement son utilisation.
Du coup je suis revenu à la version 2020 qui fonctionne très bien.
Config système dans le fichier joint.
Cordialement.1 vote -
Illustrator und Mac M1 funktioniert nicht zusammen
Ich arbeite als Designerin und verwende Illustrator um die 4 Stunden täglich. Seid dem ich auf einen Mac mit M1 Prozessor umgestiegen bin habe ich folgende Probleme: Es dauert extrem lange das Program zu öffnen, Dateien zu speichern und Dateien zu Exportieren. Zudem hängt sich der ganze Computer regelmäßig auf, wenn Illustrator geöffnet ist.
2 votes -
Copy/paste elements from Illustrator to Keynot
I just bought the new Mac Book Air and I’m desperatly trying to copy-paste elements from Illustrator to Keynote and it’s not working. I never had this problem before doing that.
1 vote -
Additional Plug-ins folder preference ignored
On Macos X with Adobe Illustrator CC 2021 (25.1), the preference "Additional Plug-ins Folder" in the Plug-ins & Scratch Disks section is not handled correctly.
When I'm trying to change it, this preference is not set when the application is restarted. The option is enabled but the path is empty.
This behaviour prevents Illustrator to load my plug-insAdobe Illustrator CC 2021 (25.1) ne gere pas correctement la preference « Additional Plug-ins Folder" dans la section Modules externes et greffons
Quand j’essaye de la changer, la preference ne semble pas être sauvegardée. Quand Illustrator redémarre, l’option est activée mais il n’y…1 vote -
Pfade Fehlerhaft!
Bei Adobe Illustrator gibt es bei den Pfaden, seit dem neuesten Update, eine unschönen Rand. Was kann man tun bzw. können Sie diesen Fehler beheben?
Ich bedanke mich schon im vor aus für Ihre Hilfe!
Freundliche Grüsse
1 vote -
Touch Bar Apple
O Touch Bar no MacBook desde a última atualização do Illustrator não esta aparecendo e ou funcionando alguns recursos simples.
2 votes -
new update (v25.1) hangs when I select all text
Hi, when I select all text objects in a file (Select>Object>All text objects), Illustrator hangs and I have to force quit. We have all had to revert to V24.3
iMac (Retina 5K, 27-inch, Late 2015)
Processor 4 GHz Intel Core i7
Memory 32 GB 1867 MHz DDR31 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Never ever change keyboard increments to 0,0028px
I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would…
2 votes -
disappearing text while converting!
why does the text disappear when i do convert? please help.
it causes a lot of trouble, when it goes for a print1 vote -
Bounding Box Does Not resize
When pulling the bounding box, what is inside does not resize.
1 vote -
Large Canvas fails to create pixel perfect artwork
I've posted about this topic here:
https://community.adobe.com/t5/illustrator/large-canvas-fails-to-create-pixel-perfect-artwork-the-extra-pixel-problem-is-back/m-p/11630186?page=1
And here:
https://community.adobe.com/t5/illustrator/the-solution-to-the-extra-pixel-problem/m-p/11630194?page=2#M2539702 votes -
Can not update Illustrator or InDesign in Creative Cloud
I need confirmation if the reason I cannot update is due to the Windows 10 version 20H2 by my company OR an issue on the Adobe side. I would like to escalate this matter internally if it is on our company's side. PLEASE ADVISE.
From the manager of the Meritor Infrastructure team:
At current I think we will not be beginning with the testing of the next version
until at least February. The next version will be Windows 10 version 20H2.Please note that Windows 10 version 20H2 is anticipated to be unsupported by
Adobe From October 2021, even though…1 vote -
Can't copy and paste from Graphpad prism 9.0 to AI 25.1
I can paste smaller images but not larger ones. My colleagues who use the same programs on a mac have no issues. Keep in mind that I am pasting multiple independent images at the same time. For example, a transfer of a square will be 4 lines transferred.
1 vote -
陰影自動轉為圖片
效果－風格化－製作陰影，
或 效果－模糊－高斯模糊存檔後再開啟檔案會自動編成擴充外觀的樣子。
陰影會變成圖片無法修改效果1 vote
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