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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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941 results found

  1. Tool palettes don’t stick to the second monitor.

    I use Illustrator in a multi-monitor setup. Tool palettes are on the second screen, while the Document window is on the main monitor.

    Since the Update to macOS Ventura if I wake up the Mac after a sleep (or unlock the screen after I locked it) all the tool palettes jump from their position on the second screen to the main screen.

    This is always reproducible for me on two different machines under macOS Ventura (13.0–13.2.1) and Illustrator 2013 (27.3.1).

    2 votes

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  2. Bug. Opening a file only opens the file window. Workspace missing (all other info windows)

    Double clicking on my file (when illustrator isn't loaded) opens just the file window. All tools and other windows don't open. I have to manually open a workspace or the individual windows I need. Does anyone else get this?

    2 votes

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  3. Translation error (German) 2

    There is a translation error in the German version of Illustrator 27.1.1 on Mac OS 10.15.7. The English word "Level" was translated to "Tonwertkorrektur" instead of "Textebenen" in the dialogue for bullet points.

    2 votes

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  4. Enter key won't close dialog boxes in 27.0

    In (all) previous version of Illustrator going back to 88, the highlighted entry in a dialog could be closed with the enter key. In 27.0 it now requires the addition of the command key in order to work. The panel shown is one example. Mac OS Monterey 12.6, early 2020 Macbook Pro.

    2 votes

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  5. Selecting multiple links with cmd+click in Illustrator with Wacom Pen is broken.

    I'm using a iMac Retina 5k 2020 with a Wacom Intuos Pro.

    I've noticed that after one of Illustrator's Update, I was not able to select multiple links (cmd+click each link) in the Link Tab with my pen, but when I was using a mouse, there wasn't any problem.

    I was going to blame Wacom, I've had issues with their updates before, but I've reverted to Illustrator 26.0 and it was working perfectly fine. I've updated older versions 1 by 1 to see when it started bugging and it looks like version 26.4 is the culprit and it kept on…

    2 votes

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  6. Menu interface is not displayed on Monterey 12.5.1 and Illustrator 26.5

    Hi,

    I have an issue with illustrator 26.5 :
    I can't open files and the menu interface is not displayed, nothing works.
    Same issue with InDesign 16.4.3 and all 17 versions.
    I got a MBP with M1 pro on the latest macOS (12.5.1), i tried the Apple Silicon and Intel versions with Rosetta, both doesn't work.

    Thanks

    2 votes

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  7. Tool icons color are with black instead of normal

    Icons such as colors, text, etc. are not the default color, it is black, I can't see which tool I'm using, how to solve this?

    2 votes

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  8. New Document modal misalignment

    When starting a new file, the modal that pops up where you can determine the document properties/preset details (title, size, orientation, bleed, color space, etc.) has the values for title, dimensions and bleed misaligned inside their bounding boxes.

    macOS Monterey
    Illustrator 26.3.1

    2 votes

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  9. Some menus size is very tiny

    The menus show up so tiny they are difficult to read.
    Some seem normal.
    This occurs in both Illustrator and Photoshop.

    2 votes

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  10. keyboard shortcut(s) don't work

    I have a couple keyboard shortcuts that do not work. Among them are Ctrl-Shift-O to outline fonts. and Ctrl+] and Ctrl+[ to arrange. I only have one custom shortcut Ctrl+Shift+P to place objects.

    2 votes

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  11. 2 votes

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  12. ui scaling

    UI Scaling option is missing in Adobe Illustrator 2022 on Desktop

    Using a Macbook Air 2015 running MACosMonterey Version 12.3.1

    2 votes

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  13. Rotate polygon with 3 sides (triangle)

    (A) If I create a polygon with only 3 sides (triangle), then it has a centre that corresponds to a circle around the triangle.
    (B) If I rotate the triangle by 90° with the Rotate tool, the centre of the circumcircle is used. That is correct.

    (C) If I rotate the same triangle by 90° with the menu command "Object > Transform > Rotate", then suddenly the centre of the bounding box is used as the centre of rotation. This is wrong in my eyes. Also, this new centre point remains.

    2 votes

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  14. Portrait Mode

    Older versions of Illustrator support Portrait Mode - it seems like CC does not. This is very useful if your main computer is a Microsoft Surface docked in portrait mode or have a secondary monitor in portrait mode, or if using a Surface will on the go you prefer to work in portrait mode. It seems like it would be simple to change as when the Illustrator window is not active it reverts to portrait mode anyway, also my old version (CS4) works just fine in this mode so it has been done before. I've attached a video showing how…

    2 votes

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  15. All confimation boxes closing

    Everytime I do an action that recquires a confirmation box - such as Save Document, Rasterize Text, etc - the box closes in less than a second, making impossible to do anything. So, when I'm working I can't save - and sometimes can't even shut down the program because all boxes closes in a blink.

    Im using the last AI version and Windows 11. Can someone help me? :(

    2 votes

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  16. Übersetzungsfehler im neuen 3D Panel

    Im neuen Panel "3D und Materialien" gibt es unter dem Punkt "Aufblasen" einen Übersetzungsfehler.
    Hier wurde "Volume" versehentlich mit "Lautstärke" statt "Volumen" übersetzt.

    2 votes

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  17. Wrong localization

    I have English version of Adobe Illustrator ver. 25.4.1
    I changed language to Russian and see that Russian localization is incorrect. These Russian words do not exist in the Russian language.
    Is that possible to update Russian localization in Adobe Illustrator?
    Just few examples below
    Full Justify Last Line Center -Полная выключка, последняя строка по центру
    Full Justify Last Line Full-Полная выключка абзаца и последней строки
    Full Justify Last Line Left-Полная выключка, последняя строка по левому краю
    Full Justify Last Line Righ-Полная выключка, последняя строка по правому краю
    Left Justify-Выключка по левому краю

    2 votes

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  18. Home screen bug

    Why my AI show the home screen like this? How to repair it?

    2 votes

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  19. Error opening Edit menu

    Not sure when this started happening. When a graphic object is selected on the artboard (JPEG in this case), the Edit tab in the main menu bar produces an error when clicked on. Other tabs seem fine. When trying to open the Edit menu, the attached error pops up. Once the error is dismissed, the dropdown menu opens. This happens every time the process is repeated. It is not helped by restarting either Illustrator or the Mac.

    2 votes

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  20. Illustrator 2021

    The bug is ILLUSTRATOR 2021 itself.
    - tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
    I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.

    2 votes

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