Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
935 results found
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AI 29.1 - Missing New Help Bar
The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.
Using macOS Sonoma 15.1.1
1 voteHelp Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.
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The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.
Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.
5 votes -
Command-H stopped working for show/hide edges in 29.0.1.
Maybe this stopped earlier, I never bothered with any release of 2024.
I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.
Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.
And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…
1 voteA reboot helped to fix the problem.
If you encounter a similar problem — please upvote this and comment.
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Switching keyboard layout with Win32 API message hangs Illustrator.
When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.
6 votes -
Arbeitsbereich mit zwei Monitoren
- Windows 11 und Illustrator 29
- Ich arbeite mit zwei Monitoren, auf dem rechten sind die Werkzeugleisten abgelegt. Diese Konfiguration habe ich als Arbeitsbereich abgespeichert. (Screenshot 1)
- Der Fehler tritt auf, wenn ich die Werkzeugleisten mit der Tastenkombination STRG-T aus- und wieder einblende. Die Werkzeugleisten erscheinen dann auf dem linken Hauptfenster (Screenshot 2) und ich muss den Arbeitsbereich zurücksetzen.
1 vote -
Flash opening & closing of panels! even in older versions and tried multiple installation too!
UI panels like layer, color, appearance, etc., are expanding & collapsing itself. Looks like flashing panel.
I tried installing an older version & beta got the same problem—multiple installations, opening/ closing. NOTHING WORKED!Due to this, I'm unable to use any AI projects & my client work is getting delayed.
Maybe it could be my PC problem but I don't get it & Please help.
1 vote -
Make pressing Escape close Color modal dropdowns for Fill and Stroke in all panels
If we open Character panel, unfold any dropdown in it and press Escape — this dropdown closes back.
If we click underlined Stroke or Opacity in Properties, pressing Escape does the same.
But if we click Fill or Stroke button in any panel (Control, Properties, Appearance), to get the Swatches/Mixer/Gradient/Generate dropdown... Escape does nothing.
It should close this dropdown, as it does for everything else in Ai.3 votes -
[Illustrator 2025, 29.0][Win11 Pro 23H2] Polish Characters (Alt GR + A, C, E, O, X) Not Working in the Artboard Name Field
When I try to type a Polish character in the artboard name field - using Alt GR + A, C, E, O, X - nothing happens. The only one that works is Alt Gr + Z.
Interestingly, Polish characters work just fine in text boxes and in the layers panel.
1 vote -
[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
8 votesAs stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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Tools don’t get removed from a toolbar when using Edit Toolbar to edit it
Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.
Version of Illustrator: 28.7.1
OS: Mac Sonoma 14.6
Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
Expected Result: Tool will be removed from toolbar.
Actual Result: Tool is not removed from toolbar.1 vote -
What’s New screen pops up every time I close all documents
Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.
1 vote -
Green arrow appears in the top left corner after using a keyboard shortcut
How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks
1 vote -
Input fields not working properly, close and get unfocused
Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.
1 vote -
Illustrator Crashed, Ruined My Workspace and Preferences.
Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.
1 vote -
Dimension Tool panel as a tool subgroup instead of a floating modal panel
If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.
1 vote -
Broken overprint preview in 28.7.1
Hi, the overprint preview is broken in the newest version of illustrator.
I have describved the issue in ttopic:
https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/1485774314 votesWe have fixed this issue in 29.0 (MAX) and 28.7.2 releases.
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Asset Export picks up illegal characters from Sublayers
Selected multiple items from Different layers, and dragged to asset export. Happily surprised that was possible.
My layer name .25" Extrusion was picked up automatically, and applied as the name of that asset, all the others defaulted to Asset 1 etc.
2 things, only when double clicking to edit was I told I used illegal characters. Secondly, Using "." as the prefix indicates a hidden file on mac, so I thought my file had trouble exporting on the first pass.
A bug plain and simple. Wanted to pass it along.
1 vote -
Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons
Panel on the right doesn't work when it's extended, it's only working when it's reduced.
1 vote -
Show all tools on big display
I have a huge screen, why not show all tools in Advanced mode?
1 vote -
Context Task Bar flickers when panning with a scroll, using mouse or touchpad
CTB hides itself when we pan.
It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.The panel flickers each tick, making it painful to look at.
Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.
9 votes
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