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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Cannot undo paragraph or character style changes or deletions

    If I make any changes to paragraph of character styles, I cannot undo them, even if I delete a style. Changes are not registered at all as undo states. The only way to undo is to revert to a previous save.

    6 votes
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    3 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  2. MacOS Big Sur rendering bug.

    Hi!
    I am an apple developer and I installed Big Sur beta (now on version 3) for work. I run into a problem with Illustrator that other people are not seeing. If I open one file everything is OK. When opening two or more files, I get a really nasty visual problem, with Illustror only. See file attached. Is anybody else having this problem, is there a way to fix it? I reinstalled Illustrator and it keeps happening.

    5 votes
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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Line tool is immune to the Constrain Angle

    When you set up Constraint Angle to 30 or whatever is different form 0 or 90, pick up Line tool and hold Shift, it still snaps to 0, 45, 90, 135... instead of 30, 75, 120, 165...

    5 votes
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    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only.

    When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect>Illustrtator Effect>Stylize>Drop Shadow. Multiply:75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.

    Windows 10 - Illustrator v.24.0.1

    5 votes
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    11 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  5. Editing a small CC Library object breaks the thumbnail

    Editing small CC Library items leads to imminent damage to it's thumbnail.

    1 Create an object in Illustrator (for testing purpose make it 4pt x 4pt)
    2 Add it to cc library (noth that thumbnail is generated properly)
    3 Edit the cc lib. object in illustrator (anything will do just add a rectangle anywhere on the canvas)
    4 Save/close the CC lib object

    Expected: the thumbnail is updated and represents the content of the CC item
    Observed: the thumbnail is ridiculously small/not readable

    Check the screenshots and video attached.

    5 votes
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    3 comments  ·  Creative Cloud Libraries  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug when Setting Artboard Ruler Origins

    Ai v 22.0.0
    macOS 10.12.6

    After updating from CC 2017 to CC 2018, I can now no longer assign individual Artboard Ruler Origins to each Artboard in a document

    I use several nested Artboards to control different areas of the same artwork and assign the Ruler Origin of each to the same object. After the update, I can now only assign the ruler origin of one of the nested Artboards to the selected object; the Origin does not change on the others.

    I have tried deleting all existing Artboards and then creating them and setting the Ruler Origin one at…

    5 votes
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    3 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  7. Stability update made Illustrator very unstable

    I noticed the 27/07/2020 update described itself as addressing stability issues, which I didn't have. Since the update ran, 3 hours ago, I've had three crashes - all when copying text and graphics together. My crash report crashed too.

    4 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Still not able to paste (CMD + V) text when creating a new folder in Save as dialog box in Ai 2020

    In the latest update the copy and paste option is fixed when trying to do it in the save as dialog box. But if I try to create a new folder with the save as dialog box open I still cannot cmd+v to paste text into the field.

    4 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Illustrator not working after Oct 2018 update (version 23.0)

    Since the Oct 2018 update, I cannot open or use the program. I see this screen (see attached). Also, I'm not sure if this has anything to do with the issue, but since the update a folder has appeared on my desktop named 'GPUCache' with 5 files inside (photo attached)

    4 votes
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    Under Review  ·  12 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. New swatch is NOT global by default


    1. Use the color panel to customize a fill or stroke color.

    2. Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.

    3. Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html

    4 votes
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    2 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  11. Touch Bar Color Controls are Broken

    Touch bar controls do not change the color of objects when using sliders, and swatches save to touch bar but not to actual swatches panel. Cannot delete swatches from Touch Bar.

    MacBook Pro Late 2016 + Latest MacOS

    4 votes
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    Under Review  ·  2 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  12. New Illustrator 2020 laggy and slow on the simplest of tasks

    Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.

    3 votes
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    2 comments  ·  GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →

    General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
    We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
    Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.

    This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713

  13. Letter Spacing

    Open Type Letter Spacing doesn’t work properly. If I enable "all caps" the (usually ******) spacing is not applied.

    3 votes
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  14. Text missing in SVG files

    This is the first time trying to use Illustrator since it updated to the newest version (23.0.1) and updating my Mac to High Sierra (10.14). I have previously used Illustrator to edit SVG files, specifically the text in those files. When I open similar SVG files in the new Illustrator, all of my text is missing. My computer is due for a small update which will go through later tonight but this seems like a bug within Illustrator. When I open the SVG in Photoshop 2019 and re-export it as a SVG, I am able to see the text in…

    3 votes
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    Under Review  ·  5 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
  15. Temp file string prepended to filename slug

    When saving a PDF copy of a file with cropmarks to a network share a temporary string such as "ai157536670945_" is prepended to the filename in the page info/slug in the cropmark area.

    Ai 2020 24.01 Mac OS Catalina 10.15.1

    2 votes
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    2 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Applescript "open without dialogs" no longer works

    I have an Applescript that has the statement

    open (thePDFName as alias) without dialogs

    In Adobe Illustrator 2019, it works. In Adobe Illustrator 2020, it gives me an "unable to open file" error. When I comment out "without dialogs", it opens the file, but then naturally pops open a dialog (not helpful when you are opening dozens of files!)

    MacOS 10.13.6, not sure what other information would be needed.

    2 votes
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    3 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  17. blend line "profile" interpolation not working

    I was trying out the new quick tip that was posted on youtube for "linocut" blend lines https://www.youtube.com/watch?v=yCyE91-D-KI

    I was trying to blend between a variety of line types and follow along with the demo and noticed that my up-to-date copy of illustrator is not doing any tip interpolation.

    I downloaded the demo file from the video page and the tip blending works, but in the photo I provide shows my attempt to blend on the right and the tips are square.

    2 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Following is the result of investigation:
    This issue happens with blends created when stroke with flat edge is applied to one path then later variable width profile is changed.

    Workaround: Select the blend object, Release the blend, change path’s Variable width profile to Uniform, and then apply desired Variable width profile again, Now try apply Blend.

  18. Possible bug: Crash after script runs... runs OK in ESTK.

    I believe this might be a bug since it crashed Illustrator rather than the script crashing gracefuly.

    I have a script which, when completed, crashes Illustrator. The script runs fine when ran from within the ESTK but crashes when ran from the AI File->Scripts menu. Attached is the crash log. I cannot post the script itself here but am willing to send it to an Adobe employee privately if needed.

    2 votes
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    3 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  19. When group is selected the "Make pixel perfect" option is missing in the proportes panel

    The "Make pixel perfect" option for selected objects is missing when they are grouped, in the previous version it was easily accessible from the top right corner icons now have to dig in the Object menu.

    2 votes
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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting this issue.
    We are moving this under review, meanwhile what you can do is use Right Click > Make Pixel Perfect or turn on control panel from Window > Control.

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

  20. Auto-sized Area text not resizing correctly

    Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.

    Previous entry here:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-applied

    As before - Windows 7, Illustrator cc18

    Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.

    2 votes
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    Under Review  ·  5 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
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