Skip to content

What can we fix in Illustrator (desktop)? Vote or report a bug.

← Illustrator (Desktop) Bugs

High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics

Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:

Paths will appear jagged and generally do not display correctly.

Altering the zoom level affects these artefacts.

Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.

Additional Note: Works correctly in CMYK document.

388 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Kris Janssen shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Abel Peeters commented  ·   ·  Report

    When is this going to be fixed? It's really annoying, can't work like this. :(

  • Anonymous commented  ·   ·  Report

    Rendering issue while zooming in and out and panning through the screens. Attaching images for you reference. I'm unable to update.

  • Anonymous commented  ·   ·  Report

    WHEN IS THIS GOING TO BE FIXED??? It's hard to believe that Adobe is letting its pro user base be so hamstrung by this issue.

  • Anonymous commented  ·   ·  Report

    ADOBE PLEASE can you response to our comments, or atleast give as all a hope of when this may be fixed, cause most of us depend on this software for our income,
    PLEASE UPDATE US ALL of what is happening pls

  • Anonymous commented  ·   ·  Report

    Soy de Argentina y estoy teniendo el mismo problema, es increible que no se pueda solucionar.
    I'm from Argentina and I'm having the same problem, it's incredible that it can not be solved.

  • Anonymous commented  ·   ·  Report

    High Sierra (macOS 10.13) GPU rendering issues - Intel Graphics - BASICALLY UNUSABLE. Not happy that the company I work for is paying for a subscription I cant use effectively. Please remedy asap Adobe. This is effecting productivity badly.

  • Anonymous commented  ·   ·  Report

    Screwing with feeding my family, Adobe. This isn't okay.

  • Jasper commented  ·   ·  Report

    Um...how long will you take to fix this problem?

  • Anthony_Cangelosi commented  ·   ·  Report

    An interim fix; In Illustrator menu, go to:

    PREFERENCES > PERFORMANCE >

    Uncheck "GPU Performance"

    Done.

  • Anonymous commented  ·   ·  Report

    Sorry everyone. Adobe is not gonna fix this until the 2nd month of next year. You are just going have to bear with unreliable software

  • Evan Williams commented  ·   ·  Report

    Having the same issue.. Graphics are glitching really bad, almost disappearing entirely sometimes.

    Illustrator CC 2018 version 22.0.1

    2017 Macbook Pro 13" High Sierra 10.13.1
    2.3 GHz Intel Core i5
    16 GB 2133 MHz LPDDR3
    Intel Iris Plus Graphics 640 1536 MB

    I believe that the issue started once I updated my Mac to High Sierra. After I updated to High Sierra the problem in illustrator was obvious, I updated to version 22.0.1 and the problem persisted. I uninstalled Illustrator and reinstalled and the problem was still there. The graphics glitch goes away if I turn off the GPU Preview, but unfortunately the performance isn't that great. I hope that this problem can be resolved soon...

  • Anonymous commented  ·   ·  Report

    hi guys, this is a nightmare, I can't work like this, how can I fix this?

  • Anonymous commented  ·   ·  Report

    Are you professionals or what? My job depends on this!!!!

  • Anonymous commented  ·   ·  Report

    I have the same problem. Please fixit. This is absolutely annoying.

  • Davide Melotti commented  ·   ·  Report

    Same problem! High Sierra and Illustrator CC 2018! Fix it pleeeeeeease!!!

  • BrandonLoken commented  ·   ·  Report

    Having a similar issue with a new employees setup. MacBook Pro 13" touchbar running two Dell monitors as clamshell. Within Indesign, extreme rendering problems with all placed AI and EPS files. Export fine, but virtually unusable as is. Switching off GPU performance in Indesign preferences has solved the problem, but not sure at what performance cost.

1 2 … 9 11 13 14 15

Illustrator (Desktop) Bugs: Rendering Issues (GPU, CPU)

Categories

Feedback and Knowledge Base

(thinking…)