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High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics

Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:

Paths will appear jagged and generally do not display correctly.

Altering the zoom level affects these artefacts.

Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.

Additional Note: Works correctly in CMYK document.

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Kris Janssen shared this idea  ·   ·  Report…  ·  Admin →
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  • Jake Wyatt commented  ·   ·  Report

    Exact same problem. Please fix this promptly. With a bug this bad, I think we deserve some kind of compensation for the lost workflow the past few months. :(

  • Jack commented  ·   ·  Report

    If you can't fix this issue can we get a refund for CC for the last 3 months, as we're not getting what we are paying for...

  • JamesP commented  ·   ·  Report

    Had this problem for months now, makes it impossible to concentrate on my work.
    I also couldn't find any setting to disable "automatic graphic switching" in "energy saver".
    Will Adobe please fix this....

  • Josh Gray commented  ·   ·  Report

    Same problem as everyone else. Illustrator is basically unusable on brand new MacBook Pro. It is beyond frustrating because I purchased this MacBook specifically to use Illustrator for my business from home.

  • Abel Peeters commented  ·   ·  Report

    When is this going to be fixed? It is going on for months...

  • Anonymous commented  ·   ·  Report

    MacOS: 10.13.2 (17C88)
    MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
    CPU: 2,9 GHz Intel Core i5
    RAM: 8 GB 2133 MHz LPDDR3
    Processor Speed: 2,9 GHz
    GPU: Intel Iris Graphics 550 1536 MB
    Adobe Illustrator ver: 22.0.1

    This is very, very bad. I'm experiencing the same issue. All vectors are distorted. Frenetically zooming in and out temporarily fixes the issue.

    https://imgur.com/fRx1dO3

  • Josh Lyman commented  ·   ·  Report

    Also, my Energy Saver tab does not offer any "automatic graphics switching".

  • Josh Lyman commented  ·   ·  Report

    Having the same issue on my NEW mac. Just recently renewed my Adobe license and this is not what I paid for. Needs to be fixed!

  • A Kiwi commented  ·   ·  Report

    Convert ai docs to CMYK for now as a temp fix

  • Tomasz commented  ·   ·  Report

    Same thing!! Please fix it

  • Anonymous commented  ·   ·  Report

    I will continue to post on this forum every day until the problem is resolved. That, or until I can no longer deal with the hindrance to my school performance and will take my business elsewhere

  • Anonymous commented  ·   ·  Report

    I have this problem and it is very distracting, annoying, and hard to fully picture what my projects are looking like when half of the text is distorted and missing. I would love this to get fixed but it has been like this for months...Are people actually working on this? i feel that they very well may not be. Its hindering my performance at school, in a class that REQUIRES the program!

  • Nils Eberhard commented  ·   ·  Report

    What are you waiting for guys!? This issue hasn't been fixed since September '17! Are you even working on this!? Come on, I can not do my work as I should because of your ****** support!

  • Jack commented  ·   ·  Report

    also have this issue, make it a priority please.

  • Anonymous commented  ·   ·  Report

    Hi,
    I have recently bought the newest MacBook and bought the softwares alongside to make things faster and easier. This is not the kind of service you expect when you are paying huge amounts of cash on upgraded hardware and software only to be receiving such poor services. Adobe- you really need put your things in order!

  • Eric Franks commented  ·   ·  Report

    Any updates on this issue? It is making illustrator virtually unusable for me!

  • Corey commented  ·   ·  Report

    This is literally driving me insane. Ashutosh can you please give us a definitive date on when you think this will be fixed. I don't want a workaround, the responses you are providing aren't sufficient. This is a huge problem and should therefore be a priority for adobe, you have too many paying customers and the company is making too much money for this.

  • Jack commented  ·   ·  Report

    sort this f***ing s**t out I pay top dollar for adobe systems and I also have the latest macbook, this is a shambles

  • Alexis commented  ·   ·  Report

    You need to fix this ASAP, it's hurting everyone workflow.

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Illustrator (Desktop) Bugs: Rendering Issues (GPU, CPU)

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