iMac 5k 2017 w/ Radeon Pro 580 - Illustrator very slow on GPU preview
Illustrator version 22.01
iMac 5k 2017 w/ i5 3,8Ghz - 16Gb RAM - 2TB Fusion - Radeon Pro 580
All the file (also a very little file) is slow on movement, on move object and run with shot and NOT fluid. Slow on select object or shape or everything on file.
The same file opened on a "slow and old" MacMini with the same configuration and the same macOS is not slow and the movement is very fluid.
Switching to CPU cause the same things, everything is very slow. Also switching to Print Preview is slow.
Thanks for your help.
I am closing the ticket due to lack of response.
Please get in touch with us at firstname.lastname@example.org or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Can definitely relate to that issue, not generic at all; most probably related to GPU driver issues. Poor performance in outline-view and regular-view mode. Fresh installation, new machine even.
I had similar trouble when info/document info panel was opened.
It was slowing down illustrator unexpectedly.
Check it or update software. Now it seems to be fixed.