Skip to content

What can we fix in Illustrator (desktop)? Vote or report a bug.

← Illustrator (Desktop) Bugs

This file has been modified outside illustrator

After updating to Illustrator 24.0, sometimes when saving a file, I get a popup that says 'this file has been modified outside illustrator. do you want to continue?'

45 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Laurence shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Done (In Beta)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded  · 

Hi All,

We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.

We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

Please do let us know if this issue is resolved for you or not.

With Best Regards,
Illustrator Team

Show previous admin responses (1)

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Mel Hogan commented  ·   ·  Report

    Nope, not fixed. Still getting this error.

  • gabriela commented  ·   ·  Report

    I'm working with version 24.0.1 and I'm still having this problem, and it's extremely slow to save files and crashes when sending to print

  • Jordan commented  ·   ·  Report

    Same issue here!
    Get the warning when working on a file from a server/network file AND from files living on desktop.

  • Laurence commented  ·   ·  Report

    Thanks Anjali, but this has not been fixed at all. I don't see a 24.0.1 update - has it not been released yet?

  • PhilW commented  ·   ·  Report

    I'm not seeing a 24.0.1 in the updates in CC App

  • Paolo Piro commented  ·   ·  Report

    Every time I save it pops up a warning the the Illustrator file was modified outside of Illustrator. It is NOT TRUE. Fix this absolutely frustrating JUNK WARNING!

  • Rachel Keel commented  ·   ·  Report

    Happens with MAC too! Getting message every 2 min or so. Tried restarting both Illustrator and computer; did NOT fix. Happens when working from server AND off laptop as well.

  • Lisa commented  ·   ·  Report

    Yes, same bug here on Mojave.

  • Anonymous commented  ·   ·  Report

    Same here—running 24.0 on Mojave 10.14.6 saving to Dropbox.

  • garth commented  ·   ·  Report

    Same here, running 24.0 on MacOS Majave. Even on the same file, I'll save and the alert comes up, then save again and it doesn't happen. Saving on Google Drive.

  • Anonymous commented  ·   ·  Report

    I keep getting "file has been modified outside of Illustrator" when I go to save (PC/Windows 10) AFTER I upgraded to 2020. This happens when I'm working from a server AND when I'm working off my laptop.

  • chaz F commented  ·   ·  Report

    The people at Adobe have known about this for years, and hey they just dont give a ****. I have been clicking thru that warning for years

  • JamesProvost commented  ·   ·  Report

    I get this popup every time I save to a location that is synced with Dropbox.

    This popup never appeared in previous versions of Illustrator.

1 2 4 Next →

Illustrator (Desktop) Bugs: File Save, Import and Export

Categories

Feedback and Knowledge Base

(thinking…)