Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Ofset path bug in 24.1 version - horrible metric precision...

    Problem with dimensions after using offset path. Just look - if you have square 100 x 100 mm, and want to make -4 mm offset path - new square is not 92 x 92mm, but... 92.0001 x 92.0001. This is nightmare. See attached. Adobe, I hope this bug will be fixed?

    3 votes
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  2. Pathfinder bugs and artifacts

    Pathfinder distorts curves and these distortions create stray points and small vector artifacts when I "slice".

    This has been an issue from IL5 (pre-CS and pre-CC), when Pathfinder was first introduced.

    Until Adobe increased maximum magnification, it was hard to tell what was happening, but in CC I can clearly see that in Pathfinder, smooth curves distort. My guess is something analogous to mathematical rounding errors in defining the berzier curve.

    Sometimes, the distortion is very "squiggly", appears to be introducing the 'QuickDraw error (reported separately), and produces unusable results.

    While most of these errors and artifacts are essentially microscopic,…

    3 votes
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  3. Why can't you use negative numbers in Move transform panel?

    This is such a bizarre bug. Sometimes the panel will come in with negative numbers already in there (based on a previous move by hand in the program?) But make any adjustment and the number turns positive. I can work around it using reflect tool but it shouldn't require such an extra work around.

    3 votes
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  4. Small negatiive Offset Path Pica values don't work

    Use Picas as document unit.
    Select an object
    Use Offset Path (Effect or Object Menu option)
    Try toEnter a small negative value like -0p5
    It wont allow you to use a negative value.between 0p0 and -0p11
    Switching to a different document unit works.
    See: https://forums.adobe.com/message/11113927#11113927

    3 votes
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  5. Rotate and scale appearance effects

    When you have an appearnce (i.e. transform with move horizontal 1mm) and then rotate the object, it doesnt change the direction of the applied appearance. Our client insists that we cannot expand the appearances so it causes issues when applying to carton where the front and back panels are the same.

    We also have similar issues with things like scaling objects with a gaussian blur effect applied, where it does not scale the number of pixels.

    However feathering appearance does scale, so the application seems inconsistent.

    There should be an option in the preferences as to whether rotation and scaling…

    3 votes
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  6. freeform gradient broken and malfunctioning

    Love the capabilities of the new freeform gradient tool; however there are some unusual behaviors and bugs preventing it from working as expected. Firstly, if you use direct select to move points of a shape around, color stops are deleted once they fall "outside" of the shape boundary. Normally, gradients can fall outside of a shape, and are visually "clipped" by the mask of the shape.

    Secondly, upon reopening a document with freeform gradients, I have found that the gradients are static images clipped to a shape. When I use direct select to select a shape, it selects the gradient…

    3 votes
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  7. Unite/Merge paths creating groups instead of Compound path

    When trying to combine individual paths (text outlines, shapes, etc) the pathfinder tool seems to be creating groups, rather than creating a compound path as expected.

    Other colleagues have been experiencing similar issues. Video attached.

    3 votes
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  8. Weird Transparency Issue

    So, I have a very odd quirk happening. When I changed an element from 100% opaque to 70% then copied it and grouped it. Now when I ungroup it the same element that was 70% opaque now thinks it is 100% opaque.

    Essentially I can no longer make that element completely opaque anymore. I have to place another instance. This is a bit of a pain when I have resized or altered the placed element.

    I am running the latest version of Illustrator as of this post.

    I did some searching here and my issue is very similar to this…

    3 votes
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  9. Freeform Gradients can't seperate into spot colors for rips

    Freeform Gradients can't seperate into spot colors for rips. when prinitng them as spot colors. they come out like a cmyk print.

    3 votes
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  10. Freeform Gradients won't load in complex object groups/compound paths

    In Illustrator 2019, freeform gradients were unable to render in complex compound paths. I was attempting to add a freeform gradient within a compound path/grouped object set of leaves (about 20) of various shapes and sizes. I had used compond paths to add a freeform gradient to two objects previously (although with a few bugs - see bug titled "Illustrator 2019 Freeform Gradient and compund paths not quite right" in Other...), expecting the gradient to render. Although it sounded as though my computer was working hard to process the effect, nothing rendered after 5 minutes and so I gave up,…

    3 votes
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  11. Revolve Effect - Object Appearance Error "CANT"

    Windows 10 Home - 64bit.
    Illustrator CC18. 22.1

    When selecting Effects> Revolve on an object (a semi-circle) I get the error:

    "The operation cannot be completed because of an unknown error. [CANT]"
    Followed by another dialogue box:
    "An error occurred while processing the appearance of an object."

    What's going on here?

    3 votes
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  12. Bug (?) in outline view

    When I'm working on a super complicated and heavy artwork with lots of blends and effects, things tend to slow down A LOT. It would be a HUGE time saver if I could just switch to outline view and be able to edit the lines quickly without having effects turned on. I only se outlines so it doesn't make much sense to have effects and blends load each time I adjust something. They should be turned off in outline view and load when you switch back to preview.

    There is absolutely no reason for having effects turned on in outline…

    3 votes
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  13. White lines appearing on the text when we apply Extrude and Bevel effects in 3D

    White lines appearing on the text when we apply Extrude and Bevel effects in 3D. Is there any solution to fix this.

    Version: Adobe Illustrator 22.0.1

    Expected result: 3D effect of the text layer without white lines.

    3 votes
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  14. Bug - Element Transparency not adjustable after setting transparency once.

    CC 2018
    Placing elements on pasteboard works fine. I adjusted the transparency of the element on layer to 40% over a red box. Now the element shows that transparency. If you try to revise the transparency the properties window shows the element at 100%. There is no way to adjust the transparency back to it's original 100% or know the current transparency.

    3 votes
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  15. 3D Revolve Clipping

    3D Revolve is clipping the front faces. I can get the faces to appear when the object is in a different rotation, when it object is parallel with the view. I've tried this with both a normal path and a compound path.

    I think the plane the 3D object is being rendered to is too far forward.

    2 votes
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  16. Arc Warp Effect with Unexpected Results (Combined with Masks)

    When applying an arc effect shouldn't the mask dictate how the arc effect works and not the larger contents of the mask?

    The results I am getting now appear to be possibly impacted by the larger/complex contents of the mask.

    I have used a larger arc amount of 15% in the images below to exaggerate the difference I am seeing between the simplified design/mask and the second design with a larger pattern inside the mask.

    Is this working as intended or is this an issue?

    Computer Specs:
    macOS 10.15.4
    iMac (Retina 5K, 27-inch, Late 2015)
    Processor: 4GHz Quad-Core Intel Core…

    2 votes
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  17. Editing text with warp doesn't update

    Editing text that has a Warp effect applied does not update on screen or even in a saved PDF until the warp effect is turned off then on again in the Appearance panel. See the attachments where I have changed the bolded word 'egg' to a roman type weight. In the second warped screenshot it is still bold. This bug has only started since the very latest general release of Illustrator: v24.1. Occurs in MacOS 10.15.3 and in MacOS 10.14.6

    2 votes
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  18. Feather does not gradient to transparent

    When 'feather' is applied to (in my instance) a black box overlaying a colored background, the black appears as a conspicuous grey.

    2 votes
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  19. Offset path small values results in skewed lines

    Offset path small values (in my example it's 0.02 mm) results in skewed lines, compared to original text it's applied to.

    2 votes
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  20. Issues while in 3D Revolve. In the Ai 24.0.1 - MAC OS 10.13.6

    While in 3D Revolve, I am trying to apply a created Symbol onto a half circle with a gradient. Within the dialog box, there is a message that says "the gradient will be rastorized", which changes my gradient from "red to black gradient" to a "balck and white gradient". That changes my whole effect.

    2 votes
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